User Training

WHITE PAPER: With technology moving at such a fast pace, it’s not always possible for IT pros to keep up with the changes. They need to continually upskill and train to get the most out of their tech solutions. Take a deep dive into this infographic to explore the importance of training for IT, covering benefits, how it impacts DX initiatives, and more.

Posted: 15 Apr 2021 | Published: 15 Apr 2021

ESSENTIAL GUIDE: Author and IT consultant, Terry Critchley, looks at potential solutions to the apparent skills crisis facing the IT industry, in this special guide for Computer Weekly.

Posted: 26 Aug 2016 | Published: 26 Aug 2016

WEBCAST: The numbers are in: Information alone does not change people’s minds. Organizations will attempt to mold their employees into security encyclopedias, but without proper behavioral analysis, no amount of training will do what is desired.Immerse yourself in this webcast, which unpacks Forrester research and gets to the bottom of security awareness.

Posted: 21 Jul 2020 | Premiered: Jul 21, 2020

EZINE: In this week's Computer Weekly we revisit subpostmaster grievances with the Post Office's IT. Despite years of allegations that the Horizon transaction processing system was at fault for many accounting shortfalls, the Post Office unrelentingly defended it. Read the issue now.

Posted: 12 Dec 2014 | Published: 12 Dec 2014

CASE STUDY: The IT department of T-Com Human Resources was faced with the challenge of training 140,000 employees to perform reporting processes for their own business travel as quickly as possible. Read this case study to find out how T-Com found their way to datango in their search for a customizable context sensitive online help system.

Posted: 04 Oct 2010 | Published: 04 Oct 2010

WHITE PAPER: Read this paper to learn how SAP® Knowledge Acceleration software for business planning and consolidation will help your organization acquire insight and reporting skills it needs to execute today and tomorrow. Read on to learn all the business benefits this SAP software will provide for your organization.

Posted: 28 Sep 2010 | Published: 28 Sep 2010

WHITE PAPER: What’s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.

Posted: 04 Jun 2008 | Published: 01 Jan 2008

CASE STUDY: Download this case study to discover how a company transitioned to a service-oriented organization in a timely and cost-effective manner by implementing HP education, software tools and ITSM services.

Posted: 01 Jun 2011 | Published: 01 Jun 2011

EGUIDE: Something as seemingly trivial as a truck hitting a telephone pole can suddenly leave health care employees unable to access clinical applications and patient data. This tip discusses how providers can create, and update, business continuity plans to ensure that key systems and processes are maintained.

Posted: 20 Sep 2011 | Published: 20 Sep 2011

WHITE PAPER: Well-trained users are more productive and more successful in carrying out their roles. This whitepaper looks at what companies can do to build custom training and documentation.

Posted: 12 Nov 2013 | Published: 01 Jan 2013