The KPIs Top MSPs Rely on and How to Use Them in Your Business
sponsored by ConnectWise
EBOOK:
Download this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business.
Posted: 04 Mar 2019 | Published: 31 Dec 2018
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From Disrupting Customer Experiences To Disrupting Markets
sponsored by Algolia
EBOOK:
Download this e-book to explore a practical application of a digital maturity model, and find out how to deliver personalized shopper experiences, and fuel your digital strategies with intelligent search technologies.
Posted: 19 Mar 2019 | Published: 19 Mar 2019
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Why Winning Support Teams Stick to One Tool
sponsored by RescueAssist
WHITE PAPER:
Download this report to learn about the efficiencies your team can gain by leveraging a purpose-built IT support tool – and what sets purpose-built apart from other support tool options.
Posted: 15 Feb 2019 | Published: 15 Feb 2019
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How To Grow IT Efficiency With ITOM
sponsored by ConnectWise
WHITE PAPER:
Inside this guide, learn more about what makes an ITOM strategy ideal for increased IT and business agility, and find out why a unified service desk experience is essential for modern business success.
Posted: 04 Mar 2019 | Published: 04 Mar 2019
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The Journey Towards Digital Transformation
sponsored by ServiceNow
VIDEO:
Most organizations are trying to figure out how to get results from digital transformation. The issue is that transformation is a journey, not a destination. Find out how CEMEX, a global leader in the building materials industry, is successfully navigating their journey to more efficient back‑office processes.
Posted: 26 Jan 2018 | Premiered: 19 Jan 2018
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Computer Weekly buyer's guide to mobile app development
sponsored by ComputerWeekly.com
EBOOK:
In this 14-page buyer's guide, Computer Weekly looks at their expanding variety, how they create organisational structure and what they have to offer in terms of security.
Posted: 27 Feb 2018 | Published: 27 Feb 2018
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Automation 101: An Introduction to the Future
sponsored by ConnectWise
WHITE PAPER:
Inside this eBook, read through a collection of tips and best practices for successfully incorporating automation into your own IT department.
Posted: 05 Mar 2019 | Published: 31 Aug 2018
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Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM System
sponsored by ServiceNow
WHITE PAPER:
Replacing your ITSM legacy suite doesn't have to be scary. So why hasn't every company migrated to a modern ITSM platform? This eBook explores the importance of modernization and how to overcome the fear of legacy suite change.
Posted: 24 Jan 2018 | Published: 28 Dec 2017
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How Converged Infrastructure Can Fast-Track IT as a Service Delivery
sponsored by Pure Storage
RESOURCE:
Read this custom article to learn how IT teams can leverage converged infrastructure (CI) to fast-track IT-as-a-service without having to rip and replace everything already in place. You can refresh without re-architecting, consume technology as Opex or CAPEX, and more.
Posted: 11 Dec 2018 | Published: 11 Dec 2018
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Service Visibility: Your Green Light to a Clear Road Ahead
sponsored by ServiceNow
WHITE PAPER:
Download this eBook to learn how efficiently mapping IT infrastructure to business critical services can increase service visibility and improve your service delivery.
Posted: 14 Mar 2019 | Published: 14 Mar 2019
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