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Service Level Agreements

Service Level Agreements Reports

Gartner: Best practices for I&O for cloud-readiness sponsored by ComputerWeekly.com ANALYST BRIEF: Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud. Posted: 14 Jan 2013 \| Published: 14 Jan 2013 TOPICS: Cloud Computing \| Cloud Management \| Contingency Planning \| Infrastructure Management \| Infrastructure Services \| ITIL \| Managing Change \| Operational Support Systems \| Risk Management \| Service Creation \| Service Level Management \| Service Process Optimization Software \| SLA \| Software as a Service \| Virtual Desktop Infrastructure

E-Guide: Software-Defined Networking Could Make Network-as-a-Service a Reality sponsored by SearchSecurity.com EGUIDE: This E-Guide from SearchNetworking.com explores the reality of Network-as-a-Service and how it may be coming soon to a data center near you. Posted: 09 Apr 2012 \| Published: 09 Apr 2012 TOPICS: Cloud Computing \| Ethernet Networks \| IP Networks \| MPLS \| Network Design \| Network Infrastructure \| Network Management \| Network Security \| Network Traffic Management \| Networking \| Policy-Based Network Management \| Security \| SLA \| Software

CSC partners with VCE to jump-start cloud business with Vblock™ Infrastructure Systems sponsored by EMC Converged Platforms. CASE STUDY: This case study explores the solution one of your peers implemented to meet the growing needs of their client base, ensure availability, performance, and security, and increase their competitive advantage in the cloud services market. Posted: 30 Jul 2012 \| Published: 30 Dec 2011 TOPICS: Application Performance Management \| Application Service Providers \| Applications Management \| Cloud Computing \| Cloud Management \| Cloud Security \| Infrastructure Services \| Management Service Providers \| SLA \| SLA Management Services

Your Backup Is Not an Archive sponsored by Symantec Corporation WHITE PAPER: Data growth, budget pressure, rising service-level requirements, and new technologies like virtualization strain the capabilities of traditional backup and recovery processes, but recent advances in data protection and management unlock an optimized strategy. Read on to learn more. Posted: 27 Dec 2010 \| Published: 27 Dec 2010 TOPICS: Backups \| Data Deduplication \| Data Management \| Disaster Recovery \| Electronic Discovery \| Enterprise \| SLA \| Virtual Machine

E-Book: Smart Virtualization Decisions sponsored by Dell, Inc. and Intel® EBOOK: This e-book provides a roadmap to virtualization success for CIOs and strategic IT. Topics include: how to align virtualization with business priorities, virtualization beyond the server has its rewards, maintaining compliance in virtual environments, and futureproofing your virtualization roadmap. Posted: 15 Sep 2010 \| Published: 15 Sep 2010 TOPICS: CIOs \| Data Center Management \| Disaster Recovery \| IT Infrastructure \| Payment Card Industry Data Security Standard Compliance \| Regulatory Compliance \| SAN \| Security Management \| Server Virtualization \| SLA \| Storage Virtualization \| Virtual Machine \| Virtualization Security

How to Negotiate Your Cloud Contracts Like a Pro sponsored by SearchCIO.com EZINE: In this edition of CIO Decisions, you'll learn how to negotiate your cloud contracts like a pro. Discover articles with best practices. Posted: 04 Nov 2015 \| Published: 04 Nov 2015 TOPICS: CIOs \| Cloud Computing \| Data Center Management \| Data Centers \| Hybrid clouds \| IT Managers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| SLA

Cloud SLAs: Defining the Right Requirements Up Front sponsored by Hewlett Packard Enterprise EGUIDE: This expert e-guide explores essential factors to consider when evaluating a cloud service provider. Discover what to look for and how to voice your requirements up front to ensure you get the most from your cloud environment. Posted: 13 Jun 2012 \| Published: 13 Jun 2012 TOPICS: Cloud Computing \| Cloud Management \| Service Level Management \| SLA \| SLA Management Services \| Vendor Selection \| Vendors

Private Cloud E-Zine Vol. 2 No.2 Cloud Capacity Planning for the Future and Navigating Cloud SLAs sponsored by SearchCloudComputing.com EZINE: Explore the latest cloud computing trends and gain exclusive tips for how you can successfully define SLAs, plan for capacity, and more in this expert e-zine. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Center Management \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Private Cloud \| SLA

Getting the Most Out of ERP: Cost reduction tips and fast payback projects sponsored by IQMS EGUIDE: In this eGuide, get expert tips for reducing support and maintenance costs, and read about fast payback projects to help you get the most you can out of your ERP applications. Posted: 08 Apr 2011 \| Published: 08 Apr 2011 TOPICS: Business Process Automation \| Cost Benefit Analysis \| ERP \| Inventory Management \| Manufacturing Industry \| SLA \| Software Licensing

Integrating Macs with Microsoft DFS - Best Practices sponsored by GroupLogic WHITE PAPER: This document describes three options for integrating Macs with Microsoft DFS infrastructure. Posted: 15 Feb 2012 \| Published: 15 Feb 2012 TOPICS: Distribution \| File Sharing Protocols \| Integration Server Software \| Mac OS \| Network Architectures \| Network Infrastructure \| Networking \| SLA \| WAN

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