Scalable Data Quality: A Seven Step Plan for Any Size Organization
sponsored by Melissa
WHITE PAPER:
No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
Posted: 07 Jun 2007 | Published: 01 Jun 2007
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An Introduction to Triaging Voice and Video Quality of Service Issues
sponsored by NetScout Systems, Inc.
WEBCAST:
In this brief webcast, you will experience a short demonstration of a reactive network workflow, illustrating how to triage voice and video problems. Tune in now to get a first-hand look at solving your VoIP and video QoS issues, and restore your service to premium quality without misstep.
Posted: 03 Dec 2015 | Premiered: Dec 3, 2015
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Video: Rapid Bottleneck Identification: A Better Way to do Load Testing
sponsored by Oracle Corporation
VIDEO:
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
Posted: 02 Dec 2009 | Premiered: 28 Oct 2009
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Video Whitepaper: Rapid Bottleneck Identification: A Better Way to do Load Testing
sponsored by Oracle Corporation
WEBCAST:
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
Posted: 28 Oct 2009 | Premiered: Oct 28, 2009
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The Impact of Digital Transformation: From Developers to the Data Center
sponsored by Vitria Technology, Inc.
ESSENTIAL GUIDE:
In this Essential e-Guide, find out what digital transformation and automation have in store for all the members of your IT organization, from software developers to network managers – and how they can keep a few steps ahead.
Posted: 06 Sep 2018 | Published: 06 Sep 2018
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Workforce Transformation: A Guide and Checklist for Change
sponsored by Dell EMC
WHITE PAPER:
Discover how organizations from the private sector to government can take steps to align their workforce culture with modernization efforts. Inside, you'll also find a best practices checklist to gauge the status of your workforce.
Posted: 06 Nov 2018 | Published: 06 Nov 2018
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How IT Service Portals Are Actually Being Used
sponsored by Samanage
RESOURCE:
Check out this info-graphic to learn how IT service portals are truly being utilized by employees. Plus, get a glimpse into how IT support channels are projected to shift in coming years.
Posted: 08 Aug 2018 | Published: 08 Aug 2018
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5 Best Practices for Managing Incoming Work Requests
sponsored by Wrike
WHITE PAPER:
Work requests can come from a nauseating variety of channels: emails, meetings, even quick chats in the break room. Check out these 5 best practices for managing and organizing the request intake process to help make sense of the chaos.
Posted: 10 Sep 2018 | Published: 28 Aug 2018
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How Support Services Can Simplify IT and Prevent Outages
sponsored by IBM
WHITE PAPER:
It's estimated that the average cost of a data center outage amounts to over $740,000 – a nearly 40 percent increase from 2010 estimates. Find out how IT support services can help your data center continue running airtight without risking outages, and can tackle painful, yet all-too-common IT environment challenges.
Posted: 08 Nov 2018 | Published: 08 Nov 2018
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The Changing Role of the IT Manager
sponsored by ProAct
WHITE PAPER:
Striking a balance between IT in its traditional support function and IT as a value-adding entity is no easy feat. Keep reading to find out nine key recommendations for IT managers on how to continuously develop their careers and keep in tune with current and upcoming shifts in the industry.
Posted: 15 Aug 2018 | Published: 15 Aug 2018
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