CoolSpools: Download
sponsored by ariadne software
TRIAL SOFTWARE:
CoolSpools converts iSeries spooled file to a variety of industry-standard formats including PDF, Excel, RTF (Word), text, CSV and TIFF.
Posted: 03 Oct 2005 | Premiered: 28 Sep 2005
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Stop Doing Things the Same Way and Expecting a Different Outcome -Improving Self-Service Adoption Requires a Rethink
sponsored by Serviceaide
WHITE PAPER:
In this article, find out how virtual service agents can (quite literally) provide a more intuitive approach to IT self-service – ultimately reducing hands-on time required by actual IT team members and offloading support responsibilities onto AI.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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How to Provide Customers with Better Help Desk Experiences with Luma, the Virtual Agent
sponsored by Serviceaide
PRODUCT OVERVIEW:
Inside, learn why support teams have an opportunity to transform their service desks using virtual agents, and how machine-driven support and human-based conversations can help provide better CX.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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Case Studies of HR & IT Partnering to Transform the Employee Service Experience
sponsored by ServiceNow
WHITE PAPER:
Download this white paper to learn about the transformative mindset that requires HR and IT to partner closely to deliver experiences that enhance the digital, human, and physical employee journey.
Posted: 03 May 2019 | Published: 03 May 2019
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How Do You Really Put AI to Work for ITOps?
sponsored by BMC
WHITE PAPER:
Find out how machine data and AIOps platforms are helping encumbered IT teams make sense out of the intricacies of modern infrastructure and applications – finding patterns, diagnosing problems, and even predicting future changes.
Posted: 20 May 2019 | Published: 20 May 2019
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Customers Share Their Reviews of HPE SimpliVity
sponsored by Brennan IT
RESOURCE:
From IT directors to system analysts and everything in between, customers share their reviews of HPE SimpliVity from Gartner Peer Insights in this paper. Download it to find out their reviews based on real use cases and implementation.
Posted: 22 Apr 2019 | Published: 17 Dec 2018
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Medium Enterprise Industrial Manufacturing Company Case Study
sponsored by Brennan IT
CASE STUDY:
Read this case study to discover how to achieve capacity savings of up to 50:1, improve performance 25% -50%, and decrease new workload deployment times with HCI.
Posted: 22 Apr 2019 | Published: 22 Apr 2019
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Top 5 Ways HR and IT Can Partner on Delivering Great Employee Experiences
sponsored by ServiceNow
WHITE PAPER:
Download this white paper to uncover5 ways to partner across HR and IT to foster a transformative mindset and deliver great experiences, benefitting an entire organization.
Posted: 06 May 2019 | Published: 06 May 2019
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10 Questions You Should be Asking to Develop an IT Strategy Plan
sponsored by Involta
WHITE PAPER:
Companies spend anywhere from three to seven percent of their revenue on IT depending on their size. Yet despite these numbers, many organizations still lack a future oriented IT strategy. Inside, uncover ten internal questions that should be asked to develop a complete IT strategy.
Posted: 22 May 2019 | Published: 22 May 2019
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5 Strategies for Effective IT Operations in a Hybrid Cloud World
sponsored by Red Hat
VIDEO:
Tune in learn about five unique strategies for fully harnessing IT analytics and automation technology, ultimately ensuring the success of your hybrid cloud environment – now and in the future.
Posted: 16 May 2019 | Premiered: 16 May 2019
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