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Case study Toast
sponsored by Atlassian
CASE STUDY: Open up this case study to see how one leading service management vendor was able to help Toast, a point of sale company, gain more visibility into their team’s work, resolve bottlenecks in their processes and accelerate incident resolution times and learn how you can do the same in your organization.
Posted: 02 Feb 2021 | Published: 02 Feb 2021

Atlassian

Deliver smart, responsive IT services in an always changing world
sponsored by ServiceNow
WHITE PAPER: Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in an ever changing world. Open up this white paper to explore how to boost ITSM tools with machine learning, chat bots and analytics.
Posted: 12 Feb 2021 | Published: 12 Feb 2021

ServiceNow

How Humans and AI Can Work Together
sponsored by Enate UK
VIDEO: Automation alone can’t replace the human element of the workforce. In this video, see daily skills become key building blocks in the workflow and learn how humans and AI can work together to deliver a better customer experience and leave the human side of the customer experience to, well, the humans. Watch the video here.
Posted: 20 Jan 2021 | Premiered: 24 Sep 2020

Enate UK

A Guide for Community Banks: Democratizing Machine Learning
sponsored by Feedzai
EGUIDE: Even pre-pandemic, customers were demanding that their financial institutions offered digital banking capabilities. The spread of COVID-19 accelerated this, and digital banking is a competitive necessity. In this e-guide, discover how COVID-19 has impacted the banking industry, including how it’s shaping the future of fraud.
Posted: 11 Feb 2021 | Published: 11 Feb 2021

Feedzai

CW Nordics - November 2020-January 2021: Bank branch closures continue as digital banking grows
sponsored by ComputerWeekly.com
EZINE: Sweden's Handelsbanken is cutting its branch network by nearly half, which means more money will be invested in IT. But it's not just Sweden and the Nordics – banks across the world are watching the fintech industry demonstrate to consumers what banking can be like if the right technology is in place.
Posted: 15 Nov 2020 | Published: 26 Nov 2020

ComputerWeekly.com

Outcome Metrics Measuring What Matters in the Nonprofit World
sponsored by Sage
EBOOK: Amid increasing demand for transparency and accountability, today’s nonprofits are seeking ways to produce and demonstrate successful outcomes. To meet this demand, organizations are increasingly embracing outcome. Learn about outcome metrics and how your nonprofit can get started with them in this eBook.
Posted: 23 Sep 2020 | Published: 23 Sep 2020

Sage

Software Developer Makes a Quick Transition to Remote Work
sponsored by Insight
CASE STUDY: Transitioning 100,000 employees to a remote-first work experience overnight seems borderline impossible. Dive into this case study to learn how this large software company conquered today’s remote work paradigm switch with ease.
Posted: 19 Nov 2020 | Published: 19 Nov 2020

Insight

Simplify Cloud Compliance For Banking & Financial Services
sponsored by WinMagic
CASE STUDY: Banks and financial services institutions are embracing cloud computing – but as industry-specific compliance grows increasingly complex, it becomes critical to ensure they meet data privacy and cloud compliance needs. Read this use case to learn how WinMagic is helping banks address cloud risks and compliance gaps.
Posted: 29 Dec 2020 | Published: 29 Dec 2020

WinMagic

Comparing Top IT Vendor Risk Management Tools
sponsored by ServiceNow
RESOURCE: IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started.
Posted: 07 Oct 2020 | Published: 24 Aug 2020

ServiceNow

JSM Getting Started with OpsGenie Video
sponsored by Atlassian
VIDEO: Integrating existing monitoring tools, having proper notifications, and guaranteeing the right escalation protocols are in place, are all huge components of a quality ITSM solution. Watch this video to learn how Jira Service Management allow you to build a team, create an on-call schedule, escalate incidents and more.
Posted: 24 Nov 2020 | Premiered: 09 Nov 2020

Atlassian
 

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