The Ransomware Recovery Guide: How to Spot, Prevent and Recover from Ransomware
sponsored by Databarracks
WHITE PAPER:
Ransomware affects everyone, making awareness, education, and defense crucial to keeping your sensitive data secure. Access this white paper to learn what ransomware looks like, how to recover from it, and 2 proactive steps to take in order to thwart a potential attack.
Posted: 17 Feb 2020 | Published: 17 Feb 2020
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A Finance Director's Guide to International Expansion for High-Growth Companies
sponsored by Oracle NetSuite
WHITE PAPER:
While entering foreign markets can be a great opportunity to diversify operations—international expansion comes with very specific challenges for finance teams in particular. Read this white paper to learn how to get your finance team up and running in new, international markets.
Posted: 30 May 2019 | Published: 31 Dec 2018
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How Leading Organizations Use AI to Deliver Exceptional Customer Experiences
sponsored by Splunk
WHITE PAPER:
Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers.
Posted: 21 Mar 2019 | Published: 21 Mar 2019
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Computer Weekly – 11 February 2020: How the Post Office caused so much misery
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, after a landmark legal victory against the Post Office over a faulty IT system, campaigner Alan Bates shares his 20-year story of trials and triumph. Oracle is under fire over its cloud sales practices – we examine the claims. And we look at the sustainability challenges for datacentres.
Posted: 10 Feb 2020 | Published: 11 Feb 2020
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Assess Today’s Credit Risk And Prevent Tomorrow’s Delinquency: A Concise Guide
sponsored by Brighterion
EBOOK:
With the writing on the wall, you might be wondering how your organization can proactively mitigate both current and future losses to credit delinquency.Read this e-book to discover 3 proactive solutions that can help you mitigate credit delinquency and understand the value of tracking customer behavior.
Posted: 05 Mar 2020 | Published: 05 Mar 2020
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ITSM and Digital Transformation – Where Are We?
sponsored by Serviceaide
WEBCAST:
Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy.
Posted: 17 Jun 2019 | Premiered: Nov 27, 2018
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Start Your ERP Upgrade With BlackLine
sponsored by BlackLine
WHITE PAPER:
Dive into this white paper to explore BlackLine, a product is designed to modernize and automate accounting processes and improve efficiency while integrating with your ERP system.
Posted: 30 Nov 2018 | Published: 30 Nov 2018
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Under the Hood of the Modern IT Service Desk
sponsored by ServiceNow
EGUIDE:
Download this E-Guide to learn about today’s service desk evolutions in-depth, including what factors distinguish help desks from services desks, and how to start assembling a service catalog of your own.
Posted: 27 Jan 2020 | Published: 27 Jan 2020
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5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER:
Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019
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The Top 9 ITSM Offerings Stacked Up: Who's Leading the Pack?
sponsored by ServiceNow
RESOURCE:
In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid.
Posted: 25 Nov 2019 | Published: 16 Aug 2018
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