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WHITE PAPER: There's a lot of AI-infused, automation-heavy IT service tools available on today's market – but choosing practically is key. Find step-by-step outlines for planning artificial intelligence and automation strategies that not only give your IT teams the tools to succeed, but is sustainable well into the future.

Posted: 29 Apr 2019 | Published: 29 Apr 2019

EZINE: Oil may be the main fuel to the economies of the Middle East, but the region is trying to break from its reliance on the black stuff. This ezine has already featured articles about the UAE and Saudi Arabia diversifying their economies, with particular interest in fintech.

Posted: 04 Jan 2019 | Published: 04 Jan 2019

WHITE PAPER: If you sell products or services that are exempt from sales tax, your compliance challenges can be more complex. In the event of a sales tax audit, you must prove that your exempt sales are backed by valid documentation. In this white paper, learn how economic nexus may impact your exempt sales and overall sales tax compliance picture.

Posted: 02 Aug 2019 | Published: 02 Aug 2019

RESOURCE: Jump into this blog post to discover how common cloud misconceptions are impacting businesses like yours – and why it can pay dividends to have expert best practices in your corner as your organization progresses on its cloud journey.

Posted: 18 Jan 2019 | Published: 09 Jan 2019

WEBCAST: Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy.

Posted: 17 Jun 2019 | Premiered: Nov 27, 2018

CASE STUDY: This IDC paper spotlights a South African financial services company that laid the foundation for an effective multi-cloud strategy with hyper-converged infrastructure. Read here for the takeaways.

Posted: 14 Feb 2019 | Published: 31 Dec 2018

WHITE PAPER: New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.

Posted: 01 May 2019 | Published: 01 May 2019

WHITE PAPER: When the finance team spends less time on closing the books, they are able to dedicate more time to analysis and actionable insights for improved business decision-making. Read this white paper to learn how a fully integrated ERP system can free up your financial team, so they can bring more value across your entire business.

Posted: 28 May 2019 | Published: 31 Dec 2018

WHITE PAPER: Inside, learn about the eight most common mistakes that IT pros make when it comes to monitoring and troubleshooting – and read through takeaways and examples that explain how to tackle them.

Posted: 13 Feb 2019 | Published: 13 Feb 2019

WHITE PAPER: How are leaders addressing multifaceted challenges during digital transformation efforts around security, mobility, cloud, customer experience, and application needs? Dive into this Market Pulse white paper to find out.

Posted: 15 Aug 2019 | Published: 15 Aug 2019