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Effectively leveraging cloud-based contracts
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Cloud contracts offer great benefits, but they can put organisations at significantly greater risk than conventional IT service contracts. This report by consultant Bob Fawthrop explains how to mitigate the risks.
Posted: 18 Jan 2017 | Published: 18 Jan 2017

ComputerWeekly.com

From Multi-Channel to Unified Integrated Customer Experience
sponsored by ServiceNow
VIDEO: Swiss Re, a leading and highly diversified global re-insurer, needed a way to enhance IT service experience. They created and launched their enterprise service management portal to 79 locations across 25 countries. View this webinar to learn how they accomplished this and the benefits they realized.
Posted: 25 Jan 2018 | Premiered: 19 Jan 2018

ServiceNow

Accelerate the Journey to Cloud-First IT
sponsored by Rackspace
WHITE PAPER: In this IDC paper, experts offer guidance on how to find the right cloud partner to help your organization through the next stages of data center extension. Read on to confront the expansion challenges of cloud-first IT, learn the critical importance of private cloud, and hear from your peers about their cloud-first partner strategies.
Posted: 26 Jun 2017 | Published: 21 Mar 2017

Rackspace

T-Systems Successfully Implements New Global Monitoring Solution
sponsored by MicroFocus
CASE STUDY: Read on to discover how T-Systems successfully bolstered their Zero Outage initiative with MicroFocus' Operations Bridge suite of management and monitoring tools.
Posted: 14 Feb 2018 | Published: 31 Dec 2017

MicroFocus

How Sigma Group Grows Service Portfolio and Boosts IT Agility
sponsored by MicroFocus
CASE STUDY: Download this resource for a snapshot view of Sigma Group's case, in which you'll learn how they launched IaaS and PaaS solutions to provide its small and medium-size business customers more control over their IT via the cloud, using a cloud service automation and hybrid cloud management suite.
Posted: 15 Feb 2018 | Published: 31 Dec 2017

MicroFocus

IT Service Management Blueprint: Get Control of Your Service Desk
sponsored by ServiceNow
EBOOK: You need to modernize your service desk to handle a modern workload. In the journey to IT modernization, step one is consolidation. This e-book guides you in planning your service desk consolidation strategy, with best practices and how to choose the right tools for the job.
Posted: 19 Jan 2018 | Published: 19 Dec 2017

ServiceNow

Reaching New Heights with ITSM
sponsored by MicroFocus
EBOOK: In this e-book, seasoned ITSM leaders share their methods for providing world-class IT service management, all with the goal of helping your organization. Read on to see these leaders' top 12 tips inside.
Posted: 12 Feb 2018 | Published: 31 Dec 2017

MicroFocus

A Hybrid IT Approach to Virtualization & DevOps Management
sponsored by Red Hat
EGUIDE: Here, experts illustrate the evolution of multi-use virtualization tools, and you'll discover how to benefit from a hybrid approach that combines physical, virtual, and application visibility with automation and deep infrastructure analysis. Read on to also learn how DevOps is reshaping IT vendors' offerings.
Posted: 02 Feb 2017 | Published: 31 Jan 2017

Red Hat

The Business Value of Red Hat CloudForms
sponsored by Red Hat
WHITE PAPER: This report highlights a vendor-agnostic platform for self-service provisioning and workload life-cycle management across hybrid multivendor virtualized, private cloud, public cloud, and container-based environments. Access now to deliver services and infrastructure resources with agility across the entire ecosystem, and more.
Posted: 30 Oct 2017 | Published: 30 Sep 2016

Red Hat

Accelerate Service Delivery to Increase IT Value
sponsored by Red Hat
RESOURCE: By downloading this resource, you'll learn how to accelerate IT service delivery using self-service catalogs and automated provisioning. Read on to see how the management tools outlined here will assist in delivering more apps and services to market, faster, while still maintaining operational control of all environments.
Posted: 26 Oct 2017 | Published: 31 Dec 2016

Red Hat
 

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