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Six Indispensable Features of the Modern Service Desk
sponsored by Samanage
WHITE PAPER: Service desk technology powered by AI and automation can be intimidating. Dip your toes into the water with this guide, which highlights the six core features that a modern service desk should offer, and how new technology like automation can be used to get there.
Posted: 09 Aug 2018 | Published: 09 Aug 2018

Samanage

The Era of Employee Services
sponsored by Samanage
WHITE PAPER: At the end of the day, your employees are consumers, too. Click to find out how and where IT can improve their employees' experiences within the enterprise through tools like automation, self-service portals, and more. Plus
Posted: 09 Aug 2018 | Published: 09 Aug 2018

Samanage

Infrastructure Monitoring Is Out. Service Intelligence Is In
sponsored by OpsRamp
WHITE PAPER: IT teams need a unified platform to gain holistic insights into their disparate environments. Download this resource to learn how you can make the leap from old school monitoring to a unified cloud-based intelligence platform in 5 steps.
Posted: 04 Oct 2018 | Published: 04 Oct 2018

OpsRamp

Fusion E-Commerce Case Study: Bluestem Brands, Inc.
sponsored by Lucidworks
VIDEO: How can you modernize your company's search capabilities? In this webinar, Jake Wagner talks about Bluestem Brands' transition from their legacy e-commerce search implementation to a more advanced solution.
Posted: 18 Jul 2018 | Premiered: 29 Sep 2017

Lucidworks

Pushing IT Operations Into High Gear with ITSM and ITOM
sponsored by ServiceNow
WHITE PAPER: In this whitepaper, find out how ServiceNow, a leading IT service management (ITSM) provider, pushed their IT operations into high gear using their own ITSM and IT operations management platforms.
Posted: 09 Oct 2018 | Published: 09 Oct 2018

ServiceNow

The Relevance of Archiving for Business Transformation
sponsored by Hitachi Data Systems
WHITE PAPER: This paper offers an intelligent archiving method with which archiving apps can automatically move data residing on any tier of storage to a fully integrated and highly available archive platform that enables you to rapidly repurpose data. Read on for a detailed look at this strategy and additional benefits.
Posted: 23 Oct 2018 | Published: 30 Apr 2018

Hitachi Data Systems

Stop Living with Jurassic IT
sponsored by Kaseya
VIDEO: Tune in to this webcast to learn how to improve your organization's aging and inefficient 'dinosaur' IT systems, featuring actual dinosaurs. You'll also find a live demo of Kaseya's IT service platform, designed to provide a consolidated and collaborative management tool to keep your IT services running smoothly and avoid extinction.
Posted: 10 Aug 2018 | Premiered: 10 Aug 2018

Kaseya

4 Key Advantages of Hyper-Converged Solutions
sponsored by Dell EMC and IntelĀ®
RESOURCE: The hyper-converged hype is far from just being vendor-influenced. By accessing this visual resource, you'll be privy to the 4 key advantages of implementing an HCI solution.
Posted: 23 Jul 2018 | Published: 31 Dec 2017

Dell EMC and IntelĀ®

Everything You Need to Know to Change E-Commerce Platforms
sponsored by ChannelAdvisor
RESOURCE: If your current e-commerce platform is failing to follow through with the tools and support you need to dominate the competition, it may be time to make a move. In this resource find out what it takes to replatform successfully by connecting to more customers, optimize operations, and grow sales channels.
Posted: 04 Oct 2018 | Published: 04 Oct 2018

ChannelAdvisor

Connections for Business: How ConnectWise Manage Revolutionized the Way We Work
sponsored by ConnectWise
CASE STUDY: Read on to learn more about the management platform that reduced Connections for Business' time spent on billing by 90%, thereby reducing labor costs and streamlining their operations and service delivery. Now their team can focus on revenue-building tasks.
Posted: 01 Oct 2018 | Published: 01 Oct 2018

ConnectWise
 

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