Accenture CIO Survey: Cultivating High Performance Through Information Management
sponsored by Accenture
WHITE PAPER:
Accenture surveyed 162 CIOs in North America and Europe about their IT investments and plans, with a focus on information management strategies and technologies.
Posted: 03 Jun 2008 | Published: 01 Mar 2008
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Using social and collaborative approaches to take case management to the next level, Part I
sponsored by IBM
EGUIDE:
Read this expert e-guide to learn how collaboration enhances dynamic case management and empowers not just a company’s caseworkers (and other "information workers"), but its customers as well. Find out how organizations can promote and support effective worker collaboration and provide effective governance for collaborative efforts.
Posted: 11 Nov 2011 | Published: 07 Nov 2011
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Presentation Transcript: Leveraging Your Most Valued Asset: Knowledge
sponsored by Vivisimo, Inc.
PRESENTATION TRANSCRIPT:
Why do most organizations continuously fail in utilizing knowledge? In this presentation transcript, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
Posted: 29 Jan 2010 | Published: 29 Jan 2010
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Significant and Sustained: Cutting Costs While Achieving Better Performance
sponsored by Accenture
BROCHURE:
The current economic downturn requires a strategic approach to cutting IT costs, high-performance businesses successfully reduce overall costs sharply and for the long term, shifting spend toward IT capability and business growth.
Posted: 18 Feb 2009 | Published: 18 Feb 2009
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The Social Enterprise: Using Social Enterprise Applications to Enable the Next Wave of Knowledge Worker Productivity
sponsored by Oracle Corporation
WHITE PAPER:
Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data.
Posted: 16 Oct 2008 | Published: 16 Oct 2008
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IBM FileNet Records Manager
sponsored by IBM ECM
WHITE PAPER:
Learn how an Enterprise Content Management (ECM) solution can securely capture, declare, classify, store and dispose of both electronic and physical records according to fiscal, legal and regulatory requirements.
Posted: 05 Sep 2007 | Published: 01 Jan 2007
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Improving Omnichannel Customer Service with Salesforce IoT Cloud
sponsored by Salesforce.com
EGUIDE:
Read our interview with Larry Robinson, senior VP of product management for the Service Cloud at Salesforce, in which he discusses the importance of creating a solid customer experience and agent productivity. He also talks about how Salesforce expects to deliver that with Salesforce IoT Cloud.
Posted: 20 Jul 2016 | Published: 19 Jul 2016
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Why Organizations Need to Archive Email
sponsored by GFI Software
WHITE PAPER:
Email has become an integral part of the business workflow. This paper explains why email archiving must be an integral part of every organization and examines the different methods for deploying and managing email archive solutions in an organization.
Posted: 23 Jan 2007 | Published: 24 Jan 2007
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Collaboration: The critical extra ‘C’ in dynamic case management
sponsored by IBM
EGUIDE:
In this Tip Guide, you will learn how collaboration and related approaches enhance dynamic case management, and how collaboration empowers not just a company’s caseworkers (and other “information workers”), but its customers as well.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Knowledge Management: 5 Steps to Getting It Right the First Time
sponsored by Oracle Corporation
WHITE PAPER:
In this eBook, find 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
Posted: 26 Dec 2013 | Published: 26 Dec 2013
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