DCM serves as a useful tool for a business approach to process management
sponsored by IBM
EGUIDE:
Check out this tip guide today to learn how dynamic case management (DCM) serves as a useful tool for a business approach to process management.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Accenture CIO Survey: Cultivating High Performance Through Information Management
sponsored by Accenture
WHITE PAPER:
Accenture surveyed 162 CIOs in North America and Europe about their IT investments and plans, with a focus on information management strategies and technologies.
Posted: 03 Jun 2008 | Published: 01 Mar 2008
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Is Social Media Transforming Your Business?
sponsored by Oracle Corporation
WHITE PAPER:
It's no secret that social media has changed consumer behaviors – but most companies are struggling to capitalize on the unique opportunities it has to offer. Review this resource to learn how incorporating social media into knowledge management, contact centers, and the Web can substantially enhance your customer's experience.
Posted: 13 Sep 2012 | Published: 01 Mar 2012
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Artificial Intelligence Meets Enterprise Collaboration Systems
sponsored by SearchContentManagement
EZINE:
This expert handbook explores the different AI flavors in collaboration platforms and how they can help you optimize reporting and analytics. Learn more about how Microsoft, Salesforce, and Oracle are folding AI into collaboration and which platform fits your organization's needs best.
Posted: 09 Jun 2017 | Published: 11 May 2017
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Making the business case for dynamic case management
sponsored by IBM
EBOOK:
To reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it.
Posted: 08 Nov 2011 | Published: 02 Nov 2011
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Introduction to crystalreports.com
sponsored by Business Objects
WEBCAST:
Sharing reports over the Web is convenient and efficient, yet if it is not done securely, the information can be easily compromised. Attend this Webcast to learn how your business can instantly and securely deliver reports to improve productivity and ...
Posted: 16 May 2007 | Premiered: Apr 25, 2007
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Bulletproof knowledge transfer - HP Knowledge Transition Accelerator for SAP
sponsored by Hewlett-Packard Enterprise
WHITE PAPER:
Access the following white paper to uncover a more effective, accurate, and faster knowledge-capture mechanism that reduces data-mining and system-specific knowledge transfer time. Read on to learn more.
Posted: 05 Mar 2014 | Published: 05 Mar 2014
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Strategies for Profitable Growth: Sap for Professional Services
sponsored by SAP America, Inc.
WHITE PAPER:
With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p...
Posted: 24 Mar 2008 | Published: 01 Apr 2005
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Collaboration: The critical extra ‘C’ in dynamic case management
sponsored by IBM
EGUIDE:
In this Tip Guide, you will learn how collaboration and related approaches enhance dynamic case management, and how collaboration empowers not just a company’s caseworkers (and other “information workers”), but its customers as well.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Taking Mobile CRM Beyond the Sales Force
sponsored by SAP America, Inc.
EBOOK:
The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality.
Posted: 11 Jul 2011 | Published: 11 Jul 2011
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