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CIO Trends 2017 #2: ANZ sponsored by ComputerWeekly.com EGUIDE: CIOs in Australia and New Zealand, like their counterparts in other parts of the world, have been facing shortages in IT talent that have become more acute in recent years. In this e-guide, read more about IT talent issues in Oceania. Posted: 19 Jun 2017 \| Published: 19 Jun 2017 TOPICS: Careers \| CIOs \| CTOs \| Cybersecurity \| Human Resources Management \| Human Resources Software \| IT Managers \| Training \| Workforce Management Software \| Workforce Planning

CW APAC, March 2021: Tech career guide sponsored by ComputerWeekly.com EZINE: In this handbook, Computer Weekly looks at the qualities and skills that are required to be successful in DevOps. Posted: 04 Mar 2021 \| Published: 04 Mar 2021 TOPICS: Business Environment \| Careers \| IT Industry \| IT Management \| Training

BYOD Security Policy Considerations and Best Practices sponsored by SearchSecurity.com EGUIDE: This E-Guide from SearchConsumerization.com unveils best practices for creating your enterprise's bring your own device (BYOD) policy and steps you should take to ensure access and freedom for your employees without sacrificing corporate security and control. Posted: 26 Nov 2012 \| Published: 26 Nov 2012 TOPICS: Application Security \| Authentication \| Data Security \| Endpoint Security \| Mobile Device Management \| Mobile Workers \| Network Security \| Regulatory Compliance \| Security \| Security Policies \| SSL \| Storage Security \| Training \| Wireless Security

Futureproof – how to get your business ready for the next disruption sponsored by ComputerWeekly.com BOOK: This extract from the book, Futureproof – how to get your business ready for the next disruption, by Minter Dial, gives some invaluable career tips for IT and other professionals, looking to futureproof their careers. Posted: 14 Dec 2017 \| Published: 14 Dec 2017 TOPICS: CIOs \| Training

Implementing a Telecommuting Program sponsored by Avaya Inc. WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented. Posted: 02 Jun 2008 \| Published: 01 Jan 2008 TOPICS: Authentication \| Contact Centers \| Mobile Workers \| Telecommuting \| Teleconferences \| Training

Benefits Management: How to increase the business value of your IT projects sponsored by ComputerWeekly.com BOOK: This book extract explains how organisation can uses benefits management techniques to increase the value of IT projects to the business. Posted: 15 Feb 2013 \| Published: 15 Feb 2013 TOPICS: Benefits \| Business Development \| Change Management \| Collaboration \| Cost Benefit Analysis \| CRM \| eBusiness \| eCommerce \| Enterprise Applications Software \| ERP \| Financial Management \| Organizational Change \| Organizational Change Management \| Project Management \| Project Portfolio Management \| ROI \| Social Networking \| Strategic Planning \| Training

Seven Steps for Effective Leadership Development sponsored by Oracle Corporation WHITE PAPER: This white paper discusses the technology that can be deployed to extend talent management practices across the enterprise with a focus on leadership positions. Posted: 03 Jan 2014 \| Published: 03 Jan 2014 TOPICS: Business Development \| Cloud Computing \| Cloud Management \| Leadership \| Training \| Training Software

Virgin Media Case Study: Virgin Media ignites productivity and collaboration with new learning and performance management system sponsored by Cornerstone OnDemand CASE STUDY: This case study explains how Virgin Media, a leading provider of broadband, TV, mobile phone and home phone services in the UK, was able to realize significant workforce gains with a cloud-based learning and performance management system. Posted: 15 May 2013 \| Published: 31 Dec 2012 TOPICS: Business Performance Management \| Business Performance Management Software \| Cloud Computing \| Cloud Management \| eLearning \| eLearning Software \| Employee Performance Management (EPM) \| Human Resources Management \| Human Resources Services \| Human Resources Software \| Training \| Training and Educational Services \| Training Software \| Workforce Management Software \| Workforce Planning

Social channels changing contact center certification sponsored by Salesforce.com EGUIDE: In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications. Posted: 20 Mar 2012 \| Published: 20 Mar 2012 TOPICS: Call Center Management \| Call Centers \| Certification Programs \| Contact Center Management \| Contact Centers \| CRM \| CRM Best Practices \| Mobile CRM \| Social Networking \| Training

Computer Weekly – 19 Aug 2014: Training school leavers could help organisations develop the IT skills they require and fill the growing skills gap sponsored by ComputerWeekly.com EZINE: While the latest GCE A-Level results suggest that more people than ever will go on to study science, technology, engineering and maths (Stem) courses at university, the IT industry is failing to attract enough new talent. An ageing workforce means there is a "demographic time bomb in IT". Posted: 15 Aug 2014 \| Published: 15 Aug 2014 TOPICS: Education Industry \| Human Resources Management \| Training \| Work Environment

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