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Internet Music Services Reports

CW Middle East April-June 2020: Quarter of Middle East businesses have no women in IT sponsored by ComputerWeekly.com EZINE: The Middle East faces fierce competition for IT professionals with the right skills, so it is so worrying that the region's women are so underrepresented in the IT community. In fact over quarter of businesses in the Middle East have no women in their IT departments, according to Computer Weekly's Salary Survey. Posted: 31 Mar 2020 \| Published: 09 Apr 2020 TOPICS: Cloud Computing \| Computer Hardware \| IT Management \| IT Services \| IT Workforce \| Security \| Security Infrastructure

The Service Desk KPIs Top MSPs Rely on for Success & How to Use Them in Your Business sponsored by ConnectWise WHITE PAPER: Visibility into the performance of your organization’s service desk provides insight into what issues to focus on to provide the support your clients expect, but KPIs aren’t always easily translated. Save a copy of this 18-page eBook, which focuses on the seven KPIs used by top service providers to measure service desk efficiency. Posted: 29 Apr 2020 \| Published: 29 Apr 2020 TOPICS: IT Services

CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits sponsored by ComputerWeekly.com EZINE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Posted: 11 May 2020 \| Published: 21 May 2020 TOPICS: Financial Systems \| IT Infrastructure \| IT Services \| IT Systems \| IT Workforce \| Security \| Security Policies

IT outsourcing in the digital age sponsored by ComputerWeekly.com EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry. Posted: 17 Apr 2018 \| Published: 17 Apr 2018 TOPICS: IT Departments \| IT Governance \| IT Industry \| IT Management Services \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Workforce \| Outsourcing

Define Your Services for Fast and Accurate Service Delivery sponsored by ServiceNow WHITE PAPER: How would you rate your IT services solution in terms of speed, consistency, and accuracy? Open this whitepaper to learn how to empower your service desk customers to take matters into their own hands. Posted: 16 Nov 2018 \| Published: 16 Nov 2018 TOPICS: IT Management \| IT Service Management \| IT Services

CW Europe December 2019: Deutsche Bank creates innovation division sponsored by ComputerWeekly.com EZINE: German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe. Posted: 03 Dec 2019 \| Published: 12 Dec 2019 TOPICS: Artificial Intelligence \| Business Intelligence Software \| Business Management \| Financial Applications Software \| Financial Industry Organizations \| Financial Services \| IT Consulting Services \| IT Governance \| IT Management \| IT Services \| Security \| Security Policies \| Security Threats

Escaping the Traditional Role of IT for Something Better sponsored by ServiceNow EBOOK: Open this eBook to learn how IT can escape its traditional role for a value-added role with the help of intelligent and automated toolkits – freeing up IT's time to focus on big-picture projects rather than toiling away on manual (and highly repetitive) maintenance tasks. Posted: 10 Oct 2018 \| Published: 10 Oct 2018 TOPICS: Artificial Intelligence \| IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

CW Benelux February-April 2020: Ericsson helps driverless buses hit European streets sponsored by ComputerWeekly.com EZINE: Ericsson reveals its plans for new technologies including 5G, the internet of things and automation, including driverless buses. Posted: 24 Jan 2020 \| Published: 13 Feb 2020 TOPICS: Artificial Intelligence \| Computer Hardware \| Intelligent Networks \| Internet Infrastructure \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Services \| IT Systems \| Security \| Security Best Practices

Cal Poly Pomona transforms the student experience with ServiceNow sponsored by ServiceNow CASE STUDY: Inside this case study, learn how Cal Poly Pomona used ServiceNow to build a single point of access platform for all its administrative services – including IT ticketing, enrollment, financial aid, and more. Posted: 09 Mar 2020 \| Published: 09 Mar 2020 TOPICS: IT Service Centers \| IT Services

Computer Weekly - 29 October 2019: IR35 reforms - the difficult decisions facing IT contractors sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks - we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now. Posted: 27 Oct 2019 \| Published: 29 Oct 2019 TOPICS: Cloud Computing \| Cloud Security \| Cybersecurity \| Financial Applications Software \| Financial Industry Organizations \| Financial Service Providers \| IT Consulting Services \| IT Outsourcing Services \| IT Services \| IT Workforce

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