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Not Everyone Needs a Cadillac
sponsored by Serviceaide
WHITE PAPER: New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.
Posted: 01 May 2019 | Published: 01 May 2019

Serviceaide

Using Hyperconverged Infrastructure to Improve Data Protection and Recovery
sponsored by HPE and Intel®
WHITE PAPER: Organizations looking to unbind themselves from the limitations of client/server era technologies should read this IDC white paper. It documents 4 critical considerations for evolving your VM backup strategies and explains how hyper-converged infrastructure (HCI) can improve and simplify data protection and disaster resiliency.
Posted: 05 Jun 2019 | Published: 30 Apr 2019

HPE and Intel®

Computer Weekly – 30 July 2019: Digital takes the racing line in Formula One
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the CIO of Formula One racing team Haas F1 to find out how technology is helping to compete with better-funded rivals. We examine the latest best practice advice on disaster planning. And we look at what the troubles at Deutsche Bank tell us about the rise of fintech startups. Read the issue now.
Posted: 30 Jul 2019 | Published: 30 Jul 2019

ComputerWeekly.com

Automating the IT Service Desk
sponsored by ServiceNow
ESSENTIAL GUIDE: Since its inception, the IT service desk has provided an intuitive portal designed to make it easier for users to get technical help – and for IT associates to keep on top of support workflows. So what happens when automation is thrown into the mix? Dive into this E-Guide to take a closer look.
Posted: 24 Apr 2019 | Published: 24 Apr 2019

ServiceNow

Next Level Enterprise with Hyperconverged Infrastructure
sponsored by Nutanix
WHITE PAPER: This detailed paper from Crisp Research digs into the top 4 benefits of running SAP HANA workloads on HCI. Read on for an architectural overview, guidance on POC through implementation, and to learn how your organization can take advantage of this opportunity.
Posted: 07 Jun 2019 | Published: 07 Jun 2019

Nutanix

CW Europe September 2019: Netherlands authorities halt datacentre construction and call for a policy rethink
sponsored by ComputerWeekly.com
EZINE: The Netherlands has for years attracted datacentre investment and has seen major construction projects. Amsterdam alone has 33 datacentres within a radius of 20km. So when the local authority in Amsterdam and Haarlemmermeer called an immediate halt to datacentre construction, it was a shock.
Posted: 30 Aug 2019 | Published: 12 Sep 2019

ComputerWeekly.com

Infographic: 2019 IT Priorities - UKI
sponsored by ComputerWeekly.com
EGUIDE: In this infographic, we shine a light on our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 222 respondents from across the United Kingdom and Ireland.
Posted: 20 May 2019 | Published: 20 May 2019

ComputerWeekly.com

Computer Weekly – 30 April 2019: Inside Huawei
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we visit the new campus of Chinese networking supplier Huawei, to find out what the firm thinks of the controversy raging about the security of its products. Our latest buyer's guide examines storage optimisation technologies. And we look at the latest developments for technology in schools. Read the issue now.
Posted: 26 Apr 2019 | Published: 30 Apr 2019

ComputerWeekly.com

Cognitive Service Management: The Next Stage of ITSM
sponsored by BMC
WHITE PAPER: Is traditional ITSM strategy enough to keep up with spiking user demands, now and into the future? Jump into this white paper to learn how ITSM is evolving through the steady integration of artificial intelligence and machine learning capabilities – a new methodology commonly referred to as cognitive service management (CSM).
Posted: 28 May 2019 | Published: 28 May 2019

BMC

Stop Doing Things the Same Way and Expecting a Different Outcome -Improving Self-Service Adoption Requires a Rethink
sponsored by Serviceaide
WHITE PAPER: In this article, find out how virtual service agents can (quite literally) provide a more intuitive approach to IT self-service – ultimately reducing hands-on time required by actual IT team members and offloading support responsibilities onto AI.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide
 

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