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Gartner 3 Steps Agile IT Service Management
sponsored by Atlassian
WHITE PAPER: IT services can be bureaucratic, risk-averse units. Unfortunately, this reality means that they might be ill-equipped to handle the rapid pace of change impacting businesses right now. Read this IDC white paper to learn how IT service management can adopt to changes in business alignment, emerging technologies, and other new issues.
Posted: 18 Aug 2020 | Published: 27 May 2020

Atlassian

CW Middle East July-September 2020: Technology helps SMEs in UAE combat coronavirus crisis
sponsored by ComputerWeekly.com
EZINE: The UAE, like the rest of the world, continues to be heavily impacted by the fallout of the Covid-19 pandemic – and technology is helping to lead the fight.
Posted: 02 Jul 2020 | Published: 09 Jul 2020

ComputerWeekly.com

Practical Strategies for IT Cost Containment
sponsored by Service Express
RESOURCE: Access this blog post to evaluate 3 key takeaways when CFOs collaborate with IT to fuel cost management strategies in order to improve liquidity positions.
Posted: 04 Sep 2020 | Published: 04 Sep 2020


ITIL 4 Whitepaper
sponsored by Atlassian
EBOOK: Open up this 40 page eBook to jumpstart your organization’s agile journey with ITIL 4, including how to build a high-velocity service team and top practice areas for transforming the ways IT teams work. Plus, best practices for bringing agile and DevOps into ITSM.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

Atlassian

CW Nordics February-April 2020: Swedes lose faith in social media as data security fears increase
sponsored by ComputerWeekly.com
EZINE: Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result.
Posted: 14 Feb 2020 | Published: 27 Feb 2020

ComputerWeekly.com

How to Build a World-Class Customer Journey
sponsored by Liongard
EBOOK: In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

Liongard

Don't Lose Gamers, Lose Latency
sponsored by Hosting Services
WHITE PAPER: The challenge of eliminating latency affects everything from MMORPG marketing to the success of VR devices. In this white paper, learn what exactly latency is, as well as recommendations for removing latency issues.
Posted: 12 Nov 2020 | Published: 12 Nov 2020

Hosting Services

AIOps 101: The Essential Guide to Everything AIOps
sponsored by ServiceNow
EGUIDE: There are still many questions around AIOps. Once an AIOps tool or platform recognizes an anomaly, can the AI evaluate possible responses? And when it selects a likely resolution, can it act quickly to execute the fix? This E-Guide aims to answer these questions and everything AIOps. Download now to learn more.
Posted: 19 Jan 2021 | Published: 15 Jan 2021

ServiceNow

Chapter 15: Working with the Command-Line Interface
sponsored by McGraw Hill
BOOK: Download this free chapter from ITF+ CompTIA IT Fundamentals to learn how to work with and decipher the command line interface, demonstrate fundamental commands and more.
Posted: 13 Jan 2021 | Published: 13 Jan 2021

McGraw Hill

COVID-19 Triggers Hike in IT Budgets, With Major Emphasis on Remote Work
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This survey from HPE focuses on uncovering the evolving attitudes towards the cloud, as well as several COVID-specific questions regarding the changing market conditions. Open now to take a look at how other organizations are viewing growing IT budgets and the unprecedented shift to remote work.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

Hewlett Packard Enterprise
 

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