WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
HARDWARE LISTING:
The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, so you can feel confident your business is protected.
PRESENTATION TRANSCRIPT:
This presentation transcript explains the new features and functionality in the Office Communications Server 2007 R2, the application that continues to deliver on the Microsoft promise to streamline communications for users, give IT organizations the flexibility and control they need, and provide an extensible communications platform.
WHITE PAPER:
A complete end-to-end messaging solution in a virtualization-enabled platform for Microsoft Exchange 2007 can provide a number of technical and operational benefits. This document provides an overview of this end-to-end infrastructure that takes advantage of the best-of-class technologies from Cisco, EMC, and VMware.
BOOK:
The creation of an effective litigation hold process and procedures provides the foundation for a prepared approach to e-discovery and litigation readiness.
WHITE PAPER:
This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today.
WEBCAST:
Email is a mission-critical application for business and will grow annually 25-30% through 2009. This paper examines how to secure and simplify the management of your messaging infrastructure and ensure the security your electronic communic...
WHITE PAPER:
The BlackBerry® services are designed to provide productivity tools—such as email, instant messaging, and personal information management (PIM) functionality—and data from enterprise applications to mobile users.
PRODUCT LITERATURE:
RADVISION's SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM's next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime.
TRIAL SOFTWARE:
Symantec IM Manager 8.2 seamlessly manages, secures, logs, and archives corporate instant-messaging traffic with certified support for public and enterprise IM networks.
