Frame Relay Network Services

WHITE PAPER: This whitepaper helps enterprises choose the appropriate WAN solution.

Posted: 01 Mar 2011 | Published: 01 Mar 2011

WHITE PAPER: Replacing your ITSM legacy suite doesn't have to be scary. So why hasn't every company migrated to a modern ITSM platform? This eBook explores the importance of modernization and how to overcome the fear of legacy suite change.

Posted: 24 Jan 2018 | Published: 28 Dec 2017

EBOOK: IT is expected to align with the business and become an equal partner in business success—increasing productivity, unlocking new revenues, and powering competitive advantage. Download this eBook to find out how IT organizations can strike a balance between carving out budget for innovation while still delivering operational excellence.

Posted: 23 Jan 2018 | Published: 28 Apr 2017

WHITE PAPER: Because today's landscape of diverse apps and platforms requires heightened speed and security, siloed storage systems just don't cut it. Download this resource to rejuvenate your refresh cycle with hyper-converged infrastructure (HCI) to seamlessly support an always-on virtualized environment.

Posted: 17 Jan 2018 | Published: 31 Dec 2016

WHITE PAPER: An ineffective help desk system can be a major pain point for businesses, and their customers, too. Learn more about one company redefined their help desk strategy with the help of an intelligent service management solution, increasing customer satisfaction and delivering numerous efficiency benefits.

Posted: 16 Apr 2018 | Published: 16 Apr 2018

CASE STUDY: In this case study, Cars.com needed a way to consolidate its various tools and data into a single system of record. Find out how they leveraged service automation to save 300 hours for HR and over 1,000 hours for IT per year while improving collaboration and data management efforts.

Posted: 19 Jan 2018 | Published: 19 Jan 2018

VIDEO: Since their legacy Lotus Notes environment was going to shutdown, which included over 200 custom apps, one company took a group of workers that had been developing ITIL and service management modules for years and transitioned them into a team that builds custom apps. Find out the benefits they realized from this process.

Posted: 26 Jan 2018 | Premiered: 19 Jan 2018

RESEARCH CONTENT: In this article in our Royal Holloway security series, former helicopter pilot Ashley Bye explains how the UK Military Aviation Authority's model for an engaged air safety culture could be used to reduce the prevalence and severity of cyber security incidents.

Posted: 26 Mar 2018 | Published: 26 Mar 2018

CASE STUDY: In this case study, Automic Software, a business automation company, wanted to use service automation to create an engaging, responsive experience for its own customers. Read on to learn how they was able to achieve these goals and improve their customer service and saw increased productivity from their technical support team.

Posted: 19 Jan 2018 | Published: 19 Jan 2018

VIDEO: When streamlining your IT portfolio your goal is to free up budget for new initiatives, and you need an efficient method of doing so. This webcast covers three life hacks to help you work smarter, not harder, when engaging in an IT portfolio rationalization project.

Posted: 10 Jan 2018 | Premiered: 10 Jan 2018