Fibre Optics Industry

CASE STUDY: Your legacy phone system may be holding you back. It may be wise to consider a cloud-based contact center platform that provides reduced cost through pay-per-use services, automation and flexibility. Read this case study to learn how Germany’s leading energy company, Innogy SE, was able to streamline operations and transform.

Posted: 04 Aug 2020 | Published: 04 Aug 2020

ANALYST REPORT: In this 451 Research report, explore how RAN technologies enable communications service providers to enhance 4G networks at the mobile edge and prepare for the transition to 5G.

Posted: 12 Nov 2020 | Published: 12 Nov 2020

WHITE PAPER: A unified, flexible and cost-effective cloud phone system can save organizations more money over time than remaining on a legacy system. Legacy systems are adding functionality, but they become increasingly more expensive as they do, not to mention the cost of adding locations. Read this white paper to learn why cloud phone systems could win out.

Posted: 06 Aug 2020 | Published: 06 Aug 2020

EBOOK: As network specialists know, there are so many issues with legacy phone systems that you could list them out. Fortunately, the benefits of moving communications to the cloud are pronounced enough that you could list them out, too. Read this e-book for 7 benefits of cloud communications, and see why needs have increased across networks.

Posted: 04 Aug 2020 | Published: 04 Aug 2020

DATA SHEET: Bring your current voice services into the Microsoft Cloud through Direct Routing. By leveraging CallTower’s integrations, you’re able to unlock the full potential of your phone system. If you’re using Microsoft Teams, read this solution brief to explore features of this integration and browse hardware options.

Posted: 19 Jan 2021 | Published: 19 Jan 2021

ANALYST REPORT: Telecom organizations need to embrace change to thrive in today's world. Learn about the trends and challenges ahead.

Posted: 04 May 2015 | Published: 04 May 2015

EGUIDE: This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process.

Posted: 18 Apr 2011 | Published: 18 Apr 2011

EGUIDE: Telecom networks are evolving thanks to new technologies such as 5G. This evolution will affect various types of organizations, internet service providers (ISPs) and available services. In this e-guide, learn why it is critical for ISPs to explore 5G and its capabilities now, in order to determine how to offer 5G services and support customers.

Posted: 04 May 2020 | Published: 04 May 2020

WHITE PAPER: Read this paper to find out how to ensure a profitable transition to Triple Play Services.

Posted: 10 Sep 2007 | Published: 01 Sep 2007

WHITE PAPER: Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.

Posted: 06 Jan 2009 | Published: 06 Jan 2009