The threat of the paperless office is as far away as ever and for now there are plenty of choices for those looking to sell printer technology. This guide will provide an update on some of the recent activities by vendors on the hardware front as well as looking into the managed print service world.
The phrase might be one that gets over used at conferences and in pitches but it refers to something that is really happening and to revenue opportunities that are emerging right now. This e-guide will share some of the recent developments in the channel and the latest thoughts about the issue.
Read how the rise of cloud computing and virtualization is creating new opportunities for the channel in WAN optimization, and find out what skill sets VARs need to target business people who rely on smart phones or iPads on the road.
How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order.
If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
This case study reveals how Esri, a leading provider of GIS mapping software, redesigned the overall customer service experience in order to better support changing customer demands and improve interactions across all channels.
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