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IT Systems >
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Communication Services
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Communication Services Reports
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Market Guide for Telecom Expense Management Services, 2018
sponsored by Tangoe
RESEARCH CONTENT:
This Gartner market guide is designed to help IT infrastructure and network operations leaders evaluate mature telecom expense management (TEM) offerings for a cost-effective communications strategy.
Posted: 15 Aug 2018 | Published: 02 May 2018
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Enter the Factory of the Future Powered by Team Communications
sponsored by Motorola, Inc.
VIDEO:
Watch this brief video to learn how to create an effective unified communications strategy, designed for real-time, intelligent collaboration.
Posted: 16 May 2018 | Premiered: 07 Mar 2018
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Making the Case for Unified Communications in Manufacturing
sponsored by Motorola, Inc.
WHITE PAPER:
This white paper explores key findings from the 2017 Manufacturing Communications Survey and how manufacturers seamlessly communicate across any device or network.
Posted: 21 Feb 2018 | Published: 21 Feb 2018
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Your Guide to Unified Communications Analytics and Integration
sponsored by Vyopta
EGUIDE:
Even with unified communications and collaborations (UCC) in place, you may still be working with legacy tools or multi-vendor environments that complicate the task of managing your infrastructure. In this e-guide, hear from 2 research experts on the state of UCC management, analytics, and integration.
Posted: 19 Nov 2018 | Published: 15 Nov 2018
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Achieve Instant Team Communications
sponsored by Motorola, Inc.
VIDEO:
Watch this brief video to learn how you can create a unified approach that meets the demands of real-time communications across your teams and their mobile devices.
Posted: 15 May 2018 | Premiered: 07 Mar 2018
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Drive Workforce Productivity and Organizational Agility with Unified Communications
sponsored by Fuze
WHITE PAPER:
Disconnected, disjointed communications tools actually impede productivity. This resource details cloud-based unified communications and its myriad benefits, like quality collaboration, efficient remote workers and boost in customer satisfaction.
Posted: 12 May 2017 | Published: 30 Dec 2016
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Enterprise Engagement Magement Platform - Moving towards an Integrated Approach
sponsored by 8x8, Inc.
RESEARCH CONTENT:
This IDC white paper explores how UCC tools can support customer experience initiatives and increase satisfaction. Plus, learn about 8x8's Enterprise Engagement Management platform, a fully integrated cloud communications and cloud contact center tool.
Posted: 28 Mar 2018 | Published: 31 Mar 2018
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Connect Employee Engagement & Customer Satisfaction with Unified Communications
sponsored by 8x8, Inc.
RESEARCH CONTENT:
According to recent Aberdeen Research, businesses that use unified communications in their contact centers experience 2.4 times greater annual growth in company revenue than those that don't. Explore the rest of Aberdeen's report to find out how and why UC is driving positive change in the contact center and beyond.
Posted: 24 Oct 2018 | Published: 31 Mar 2018
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Real-Time Collaboration Software Revolutionizes Enterprise Communications
sponsored by RingCentral
EBOOK:
In this 22-page e-book, learn how to move beyond "reply all" and prepare for collaboration software (team messaging) in your organization with simple best practices that prevent it from becoming an IT headache.
Posted: 05 Mar 2018 | Published: 05 Mar 2018
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Make Personal Devices Work for Business
sponsored by Sprint
WHITE PAPER:
Learn about a communications app that enables you to add company-owned numbers to your employees' personal devices so you can strike that balance between cost-effective employee engagement and IT control.
Posted: 19 Jul 2018 | Published: 20 Jul 2018
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