Communication Services

CASE STUDY: A Texan bank with 27 locations wanted to offer a wider communication window to reach customers, improve satisfaction, save user time, increase productivity and retire legacy PBX hardware & supporting infrastructure while gaining team messaging & video conferencing. In this case study, discover how RingCentral was able to assist.

Posted: 22 Dec 2020 | Published: 31 Jul 2020

WHITE PAPER: As remote working has now become the new norm, enterprises are implementing Zoom for their UC needs to promote enhanced productivity. As such, security and seamless migration are top of mind for enterprise IT administrators. Leverage this white paper to see how Oracle’s Session Border Controller (SBC) is playing a major role in this effort.

Posted: 22 Feb 2021 | Published: 22 Feb 2021

RESOURCE: When it comes to UC, enterprises can no longer afford to cling to static solutions producing unpredictable returns. Enhanced collaboration through cloud performance at scale needs to become part of the stack. By opening this infographic, you can get a glimpse of Lumen and Cisco’s partnership, designed to deliver reliable, high-impact UCaaS.

Posted: 11 Feb 2021 | Published: 11 Feb 2021

DATA SHEET: In this solution brief, learn more about CallTower’s Office and Microsoft 365 licensing features. Also, learn about the licensing required for a full Microsoft Teams Direct Routing experience.

Posted: 15 Jan 2021 | Published: 15 Jan 2021

DATA SHEET: Intrado Life & Safety builds E911 solutions that enable enterprises to locate and route 911 calls, keeping employees safer by delivering the call and caller’s location information to the correct emergency assistance. Download this brief to learn more about Intrado’s E911 solutions and how they integrate with Teams and Skype for Business.

Posted: 06 Apr 2021 | Published: 06 Apr 2021

DATA SHEET: Today’s organizations require secure, flexible communications. Oracle and Microsoft have answered the call by delivering a safe, fully integrated, real-time voice experience for the many Office 365 customers who use Teams. View this solution brief to learn how Oracle’s Enterprise Session Border Controllers (E-SBCs) are facilitating it.

Posted: 24 Feb 2021 | Published: 24 Feb 2021

ANALYST REPORT: Higher education is embarking into the digital age. This means that the longer educational institutions choose not to retire outdated communication modalities and introduce cloud-based communications and collaboration platforms, the further behind they will be. Study this research report to learn 5 key elements of digital campus communications.

Posted: 17 Dec 2020 | Published: 11 May 2020

WHITE PAPER: Remote work is not going away, and as a result, organizations are having to completely rethink what it means to be technologically ready. In this white paper, explore the conditions regarding businesses’ approach to digital transformation in the era of remote work, and see the biggest drivers behind the adoption of various communication tools.

Posted: 16 Dec 2020 | Published: 16 Dec 2020

WHITE PAPER: Despite the massive migration of applications, services and data to the cloud, most organizations have hung onto their trusty on-prem UC solution. Yet, as unified communications systems begin to age, businesses are finding that UCaaS platforms are full of promise. In this white paper, uncover 6 reasons to move to a cloud-based UC solution.

Posted: 19 Jan 2021 | Published: 19 Jan 2021

ANALYST REPORT: As of March 18 2020, Microsoft Teams had reached 44 million daily active users. This number places Microsoft as the market leader in the Enterprise Productivity market. But how can you get the most out of Microsoft Teams? In this report, explore a deep dive into best practices to maximize the value of Microsoft Teams.

Posted: 18 Mar 2021 | Published: 18 Mar 2021