Call Agents

WHITE PAPER: The optimal audio solution for any given meeting space depends on a wide range of factors, including the size of the room, the number of people involved, the number of presenters and the style of presentation. In this Shure white paper, get a sense of which microphones work best in different types of business rooms.

Posted: 11 Dec 2020 | Published: 11 Dec 2020

WHITE PAPER: As organizations unlock the true potential of meeting over the web, they need to be confident that their content and information is protected. In this white paper, learn how security controls are effectively used to protect organizations using Hoot Meetings.

Posted: 23 Nov 2020 | Published: 23 Nov 2020

ANALYST REPORT: Enterprises are still on the hunt for new ways to collaborate. Teams and Zoom have both been quite useful in this respect, but what about Slack? Before the pandemic, Slack was working its way up the communications ladder, and now it wants to help businesses to digitally transform through collaboration. Browse the full IDC report to go in-depth.

Posted: 02 Dec 2020 | Published: 31 Jul 2020

EBOOK: Educational institutions have never needed video conferencing platforms more than they do now. By viewing this comprehensive guide, you’ll get a direct comparison between Zoom, Microsoft Teams and Google Meet across 3 categories: Pricing, features and functionality. See which of these 3 fits best with the needs of your students.

Posted: 14 Jan 2021 | Published: 14 Jan 2021

WHITE PAPER: The simplicity and ease of use of Microsoft Teams have caused businesses to move away from PBX, but this causes a disconnect between contacting those inside your organization and those outside of it. If you’re looking to integrate your business phone and Teams, read this brochure to learn about Microsoft Teams Direct Routing from FourNet.

Posted: 19 Oct 2020 | Published: 19 Oct 2020

CASE STUDY: Many businesses are still trying to wade through the mud with their disparate legacy phone systems – John Varvatos Enterprises, a premier luxury fashion brand, was no exception. In this comprehensive case study, learn how John Varvatos was able to realize both monetary and time savings across all departments with VoIP.

Posted: 17 Dec 2020 | Published: 28 Feb 2020

WHITE PAPER: With the use of Microsoft Teams having boomed in the past year, UK public services organizations are searching for enterprise-grade telephony to go alongside Teams. As it stands, 85% of Teams Voice users go with direct routing. Considering this for your business? Dive into this white paper to learn 8 considerations for Teams direct routing.

Posted: 14 Dec 2020 | Published: 30 Oct 2020

WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.

Posted: 02 Dec 2020 | Published: 02 Dec 2020

EGUIDE: Most organizations take their business continuity plans for granted under normal conditions, but these plans aren’t truly tested until adversity strikes. Now, continuity must be ensured through maximization of remote resources, especially UC technology, to keep employees happy and mitigate risk. Read our expert guide to learn how to do this.

Posted: 06 Nov 2020 | Published: 04 Nov 2020

EGUIDE: In this week's Computer Weekly, we talk to four top IT leaders to find out how they are supporting their organisations through the coronavirus crisis. We look at the security best practices recommended by experts to ensure safe remote working for staff. And the CISO of Equifax explains why the firm is moving to public cloud. Read the issue now.

Posted: 23 Oct 2020 | Published: 23 Oct 2020