Call Agents Reports

Getting the best out of robotic process automation
sponsored by ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 19 Feb 2021 | Published: 19 Feb 2021

ComputerWeekly.com

Computer Weekly – 27 September 2022: Making digital a key ingredient at Mondelez
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to snack giant Mondelez, the owner of Cadbury, about how AI and data are transforming its business. SAP is increasing support costs for the first time in years – we assess the impact on customers. And a Ukrainian tech CEO tells us how his company kept going despite the Russian invasion. Read the issue now.
Posted: 23 Sep 2022 | Published: 27 Sep 2022

ComputerWeekly.com

Computer Weekly – 18 June 2019: Applying AI to road safety
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we visit a Tokyo project where artificial intelligence is helping to improve road safety by detecting potential subsidence. As bug bounty programmes become popular, we look at what's involved and the pitfalls to beware. And we discuss digital development in healthcare with NHS England. Read the issue now.
Posted: 08 Feb 2021 | Published: 18 Jun 2019

ComputerWeekly.com

Computer Weekly – 17 May 2022: Digitally transforming UK power networks for renewable energy
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how the UK's power networks need to be digital transformed to be ready for renewable energy – and the role of open source. Wi-Fi 6 was meant to give a boost to wireless connectivity – we examine why adoption has stalled. And we look at what a quantum datacentre might be like. Read the issue now.
Posted: 13 May 2022 | Published: 17 May 2022

ComputerWeekly.com

Answering The Call: Why End-to-end Communication Matter In Transportation And Logistics
sponsored by Motorola, Inc.
ANALYST REPORT: In this white paper, learn how unified communication systems can help to give transportation and logistics organizations an edge in today’s accelerated shipping environment.
Posted: 08 Feb 2021 | Published: 02 Jul 2020

Motorola, Inc.

A Computer Weekly buyer's guide to intelligent workload management
sponsored by ComputerWeekly.com
EGUIDE: One huge advantage digital transformation brings with it is the phenomenon of intelligent workload management. In this 17-page buyer's guide, Computer Weekly looks at the various tools available, asset management best practices and the complications to look out for with hybrid and multicloud deployments.
Posted: 13 Nov 2020 | Published: 13 Nov 2020

ComputerWeekly.com

Computer Weekly - 7 April 2020: Adapting IT to the new normal
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to four top IT leaders to find out how they are supporting their organisations through the coronavirus crisis. We look at the security best practices recommended by experts to ensure safe remote working for staff. And the CISO of Equifax explains why the firm is moving to public cloud. Read the issue now.
Posted: 08 Feb 2021 | Published: 07 Apr 2020

ComputerWeekly.com

CW ANZ: Taming the data beast
sponsored by ComputerWeekly.com
EZINE: Software-defined storage (SDS), which promises greater transparency and control over data, is an increasingly important tool in the enterprise technology armoury. In this issue of CW ANZ, we look at how Australian enterprises are turning to SDS to improve data management and direct data to different tiers of storage or to applications.
Posted: 11 Oct 2018 | Published: 11 Oct 2018

ComputerWeekly.com

Transform your Conference Rooms for Next-Gen Meetings
sponsored by Vyopta
EGUIDE: Find out what IT leaders can do to create a consistent, positive meeting room experience for end users with a unified strategy for coordinating collaboration and communications tools.
Posted: 04 Dec 2018 | Published: 29 Nov 2018

Vyopta

Cloud Communications: Zoom Expands into the Market
sponsored by Zoom Video Communications
EGUIDE: In this expert guide, learn about new developments and products for some of the leading vendors in the UC market.
Posted: 30 Jul 2019 | Published: 30 Jul 2019

Zoom Video Communications