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eFinancial Services Reports
 
RBC Implements Virtual Agents to Improve Online Customer Experiences
sponsored by [24]7
CASE STUDY: RBC, a large financial services institution, wanted to improve customer relations while reducing the number of calls coming into its contact centers. Access this case study to learn how they implemented virtual agents across their banking, direct investing, and insurance websites to enhance the customer experience and improve their bottom line.
Posted: 24 Oct 2016 | Published: 24 Oct 2016

[24]7

Confidence in Commerce: Enabling e-banking and online services with two-factor authentication
sponsored by SafeNet, Inc.
WHITE PAPER: Many financial organizations are looking to implement proactive security measures to combat identity theft. Strong authentication – a security method which employs the use of more than one factor to identify users accessing private networks and applications – is among today’s leading choices.
Posted: 02 Nov 2009 | Published: 01 Sep 2009

SafeNet, Inc.

Your Small Business Security Questions Answered: SocialNetworks, SensitiveData, Business Banking
sponsored by AVG Technologies USA, Inc.
WHITE PAPER: This white paper answers your most critical small business security questions. Social networks, sensitive data, and business banking are all topics covered in this security guide. Read this paper now to learn more.
Posted: 05 Nov 2010 | Published: 05 Nov 2010

AVG Technologies USA, Inc.

Future Trends in UK Banking
sponsored by ComputerWeekly.com
RESEARCH CONTENT: The number of people using mobile and online banking will increase dramatically over the next five years, with major technology implications for banks, this report from the Centre for Economics and Business Research (Cebr) and Fiserv reveals.
Posted: 27 Apr 2015 | Published: 27 Apr 2015

ComputerWeekly.com

Technology Industry Survey 2013
sponsored by ComputerWeekly.com
IT BRIEFING: From CTOs to Software Developers, Enterprise Architects to digital entrepreneurs, this extensive report captures the opinions of people at the forefront of shaping what is next for our industry.
Posted: 19 Oct 2012 | Published: 19 Oct 2012

ComputerWeekly.com

Sharing knowledge to tackle online banking fraud
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This article in our Royal Holloway Security Series argues that an information sharing service between national banking systems and law enforcement agencies could counteract online fraud.
Posted: 22 Jul 2014 | Published: 22 Jul 2014

ComputerWeekly.com

Rabobank International Enabling Customers to Bank Safe With HP
sponsored by Hewlett-Packard Enterprise
WEBCAST: View this brief webcast to see what one financial industry leader sees as a solution fit for the security future of his organization, and how strategies involving big data and education can keep customers' money and data safe from cybercrime.
Posted: 27 Nov 2013 | Premiered: Nov 27, 2013

Hewlett-Packard Enterprise

Business Value Analysis Study: Citizens Business Bank
sponsored by Symantec Corporation
WHITE PAPER: As a result of its relationship with Symantec, Citizens is achieving substantial business value. The Alchemy Solutions Group conducted a Total Operational and Economic Impact (TOEI) analysis of the different solutions deployed and quantified business value. Read this paper to see what they found.
Posted: 09 Mar 2009 | Published: 09 Mar 2009

Symantec Corporation

Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005

Oracle Corporation

Consolidating IT Tech Support for Multi-vendor Environments
sponsored by IBM
RESOURCE: Download this resource to discover an integrated technical support method suited to multi-vendor IT environments, and which offers proactive and predictive analytical support for server hardware, software, storage, and networking devices.
Posted: 29 Mar 2017 | Published: 31 Dec 2016

IBM
 
 
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