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RBC Implements Virtual Agents to Improve Online Customer Experiences
sponsored by [24]7
CASE STUDY: RBC, a large financial services institution, wanted to improve customer relations while reducing the number of calls coming into its contact centers. Access this case study to learn how they implemented virtual agents across their banking, direct investing, and insurance websites to enhance the customer experience and improve their bottom line.
Posted: 24 Oct 2016 | Published: 24 Oct 2016

[24]7

Confidence in Commerce: Enabling e-banking and online services with two-factor authentication
sponsored by SafeNet, Inc.
WHITE PAPER: Many financial organizations are looking to implement proactive security measures to combat identity theft. Strong authentication – a security method which employs the use of more than one factor to identify users accessing private networks and applications – is among today’s leading choices.
Posted: 02 Nov 2009 | Published: 01 Sep 2009

SafeNet, Inc.

Your Small Business Security Questions Answered: SocialNetworks, SensitiveData, Business Banking
sponsored by AVG Technologies USA, Inc.
WHITE PAPER: This white paper answers your most critical small business security questions. Social networks, sensitive data, and business banking are all topics covered in this security guide. Read this paper now to learn more.
Posted: 05 Nov 2010 | Published: 05 Nov 2010

AVG Technologies USA, Inc.

Open Banking and the Future of Financial Services: Will You Survive or Thrive?
sponsored by MuleSoft
WHITE PAPER: This white paper defines what Open Banking is and explores the disruptive role that APIs will play in the future of financial services. Learn about the developing relationship between the API economy and banking, 3 challenges to Open Banking, Banking-as-a-Service and API-led connectivity, and more.
Posted: 28 Mar 2017 | Published: 28 Mar 2017

MuleSoft

Technology Industry Survey 2013
sponsored by ComputerWeekly.com
IT BRIEFING: From CTOs to Software Developers, Enterprise Architects to digital entrepreneurs, this extensive report captures the opinions of people at the forefront of shaping what is next for our industry.
Posted: 19 Oct 2012 | Published: 19 Oct 2012

ComputerWeekly.com

Future Trends in UK Banking
sponsored by ComputerWeekly.com
RESEARCH CONTENT: The number of people using mobile and online banking will increase dramatically over the next five years, with major technology implications for banks, this report from the Centre for Economics and Business Research (Cebr) and Fiserv reveals.
Posted: 27 Apr 2015 | Published: 27 Apr 2015

ComputerWeekly.com

Real-Time Risk Monitoring
sponsored by Sybase, an SAP company
WHITE PAPER: Using a Visual Data Analytics Platform to Monitor and Manage Positions/Exposures in Real-Time Firms that engage in financial trading are exposed to counterparty risk (i.e., credit risk), market risk, and operational risk.
Posted: 02 Nov 2011 | Published: 02 Nov 2011

Sybase, an SAP company

Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005

Oracle Corporation

Case Study: Brokerage Trades Up to Robust Server Platform
sponsored by Dell India
CASE STUDY: Read this paper to learn how Dell PowerEdge servers with virtualization helped reduce datacenter footprint by over 35 percent at Pune e Stock Broking.
Posted: 30 Sep 2009 | Published: 16 Feb 2009

Dell India

Cloud-Based Managed Services: Tips for Selecting a Provider that Can Help You Re-Tool Your IT Department
sponsored by IBM
ANALYST REPORT: With 52% of IT decision-makers citing a lack of in-house expertise as hampering their cloud implementations, and 91% looking for help, find out what to look for in a quality managed cloud service provider. Access this vendor-neutral report to find out!
Posted: 21 Jul 2017 | Published: 29 Jul 2016

IBM
 
 
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