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LTE Operations and Maintenance Strategy - Using Self-Organizing Networks to Reduce OPEX
sponsored by Motorola, Inc.
WHITE PAPER: While controlling CAPEX costs remains an important issue for mobile operators, OPEX costs have become a more significant part of operators' cost structure. This paper will examine how the operations and maintenance strategies for LTE infrastructure management must be changed in order to meet the OPEX expectations of LTE operators.
Posted: 13 Apr 2009 | Published: 13 Apr 2009

Motorola, Inc.

Legacy ITSM Systems Leave Businesses in the Lurch
sponsored by ServiceNow
WHITE PAPER: This resource explains why legacy ITSM systems aren't able to meet today's challenges. Learn how obsolete service management systems are preventing you from being able to allocate more of the IT budget toward innovative projects, harness the talents of the millennial workforce, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

ServiceNow

The Future of Telecom: Five Predictions
sponsored by [24]7 Customer, Inc.
WHITE PAPER: Discover 5 key predictions regarding the future of telecom, based on current trends and customers' changing perception of the telecom experience. Gain insight into what telecom consumers expect from today's providers, and learn how to deliver exceptional self-service for mobile transactions.
Posted: 01 Jun 2016 | Published: 01 Jun 2016

[24]7 Customer, Inc.

Migrate to SIP with Confidence
sponsored by Level 3 Communications, Inc.
WHITE PAPER: It's important to enable reliability and security for conversations with customers, colleagues and partners in order to ensure clear and concise communication across all platforms. Download this infographic to learn how SIP can help you optimize your voice communication network.
Posted: 15 Mar 2016 | Published: 30 Dec 2015

Level 3 Communications, Inc.

Evolving IT from Provider to Partner
sponsored by MuleSoft
WHITE PAPER: Learn how to design IT processes to lead the charge in enabling connectivity between business divisions. Explore how you can leverage IT transformation and API management to unify your company and spark innovation. In addition, tap into the 3 top outcomes for a center of IT enablement.
Posted: 21 Apr 2016 | Published: 21 Apr 2016

MuleSoft

Simplify Multi-Vendor IT Support to Drive Innovation and Reduce Cost
sponsored by IBM
WHITE PAPER: Take a close-up look into a support strategy for managing your multi-vendor IT environment. Learn how you can simplify IT complexity and support higher availability, reduce IT costs through more effective lifecycle maintenance, and more.
Posted: 07 Jun 2016 | Published: 31 Dec 2015

IBM

Video Collaboration in the Field: Resolve Issues Faster
sponsored by LogMeIn, Inc.
WHITE PAPER: As customer expectations rise and competition becomes more intense, service organizations need a way to resolve issues faster. Explore how collaborative video tools can improve issue resolution and deliver better customer experiences.
Posted: 24 May 2016 | Published: 31 Jul 2015

LogMeIn, Inc.

Eight Essential Helpdesk Tools Every MSP Needs
sponsored by Solarwinds N-able
WHITE PAPER: Everyone knows that you need the right tools for the job. The problem is that there are so many tools on the market that it is hard to determine which are best for your business. Access this white paper to learn about the eight must-have tools for your MSP business.
Posted: 20 Apr 2016 | Published: 06 Apr 2016

Solarwinds N-able

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

CW Nordics February 2016: Saab's Leviathan Challenge
sponsored by ComputerWeekly.com
EZINE: The Nordic region is often described as a region that is leading the way in terms of the use of modern IT. The region needs IT to make up for factors such as having a small population, with many isolated communities. So IT both helps the region punch above its weight in business and enables its residents to receive services effectively.
Posted: 09 Feb 2016 | Published: 10 Feb 2016

ComputerWeekly.com
 
 
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