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Hands on Demo of Full Self-Service IT
sponsored by BMC Software
VIRTUAL ENVIRONMENT: This exclusive resource is a full demo of an IT self-service solution.
Posted: 20 Dec 2013 | Premiered: 20 Dec 2013

BMC Software

Understanding Private IP/MPLS-based Networks
sponsored by Fluke Networks
WEBCAST: Watch this webcast to learn the key drivers and benefits of private IP, common pitfalls to avoid, and best practices for deploying and managing a private IP deployment.
Posted: 28 Mar 2007 | Premiered: Mar 27, 2007

Fluke Networks

Don't Get Lost in Multi-Vendor Support Chaos
sponsored by Hewlett-Packard Limited
VIDEO: This video features a case study of one company that moved on from to a single vendor to end the chaos in their support environment.
Posted: 21 Jan 2014 | Premiered: 08 Jan 2014

Hewlett-Packard Limited

Change the Way IT Delivers Value to the Business
sponsored by CA Technologies.
WEBCAST: In this comprehensive webcast, learn how you can measure, manage, and consistently deliver reliable services to your customers. Hear from a panel of six IT experts as they discuss how the increased focus on improving customer experience is impacting IT, as well as best practices and challenges to overcome in the transformation.
Posted: 14 Jan 2014 | Premiered: Jan 14, 2014

CA Technologies.

One-Stop Shop: Best Practices to Streamline your Service Desk
sponsored by Nimsoft, Inc.
WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: 05 Jan 2012 | Premiered: Sep 22, 2011

Nimsoft, Inc.

Best Practices for Effective Wireless Transformation Series - Episode 1
sponsored by Alcatel-Lucent
PODCAST: In this podcast episode, Jean discusses changes in the wireless marketplace, how new devices are creating a need for greater intelligence in the network, and the key factors service providers should consider when planning a migration to address mobile data traffic demands.
Posted: 23 Sep 2010 | Premiered: Sep 23, 2010

Alcatel-Lucent

Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

Microsoft

Hybrid ITSM: Because having one option isn't an option
sponsored by FrontRange Solutions Inc.
VIRTUAL ENVIRONMENT: This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

Troubleshooting the Blackberry Enterprise Solution
sponsored by BlackBerry
WEBCAST: This webcast explains about five common troubleshooting areas, that is Enterprise Activation Issues, Mail delivery and latency Issues, Mobile Browsing Issues, PIM Synchronization Issues and Wireless Application Push Issues.
Posted: 07 Jan 2009 | Premiered: Jan 7, 2009

BlackBerry

Bridging Telecom and the web
sponsored by Alcatel-Lucent
WEBCAST: This informative webcast examines an application solution that leverages the full power of the IMS to deliver telecom capabilities as a web service. Tune in and find out how this can help your organization significantly improve productivity and efficiency.
Posted: 09 Oct 2013 | Premiered: Oct 9, 2013

Alcatel-Lucent
 
 
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