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How to Improve Customer Experience for Online Shoppers
sponsored by [24]7
WHITE PAPER: Learn 5 ways to improve the customer experience you offer your online shoppers. Discover how chat should fit into this experience, how to make self-service easier, and just how much you can automate without making customers feel disconnected.
Posted: 17 Jan 2017 | Published: 30 Dec 2016

[24]7

The BPO profession in 2015
sponsored by ComputerWeekly.com
ANALYST REPORT: Business process outsourcing (BPO) services are becoming a crucial element of a hybrid operating environment that frequently involves in-house shared services, offshore in-house centres, and other service provider delivery teams in adjacent areas, this analyst report from HfS Research reveals.
Posted: 13 Aug 2015 | Published: 13 Aug 2015

ComputerWeekly.com

Transition from Scripting to a Business Process Automation Platform
sponsored by HelpSystems
WHITE PAPER: Discover how switching to a dedicated business process automation platform can greatly reduce costs while boosting productivity. Learn how to schedule and automate complex processes without having to write and manage code so that you can keep the benefits of automation without the associated costs of traditional batch files and scripts.
Posted: 17 Feb 2017 | Published: 17 Feb 2017

HelpSystems

Does Your Current ERP System Cost More Than It Delivers?
sponsored by Infor
WHITE PAPER: This white paper will help you recognize if it's time to re-evaluate the viability of your present ERP strategy. Uncover options for extending your system's life, as well as questions to consider when you're in the market for a replacement system.
Posted: 25 Feb 2016 | Published: 25 Feb 2016

Infor

CW ANZ September 2016
sponsored by TechTarget ANZ
EZINE: Few organisations invest heavily in IT to make sure their clients use less of their product, but that's the battle Australia's National Blood Authority (NBA) is fighting – and winning.
Posted: 29 Aug 2016 | Published: 29 Aug 2016


Case Study: Achieve Unprecedented Visibility of B2B Processes
sponsored by TIBCO Software Inc.
CASE STUDY: eBuilder, a company that helps organizations streamline their business processes, needed to enable their clients to quickly analyze large amounts of information and make critical decisions. This case study reveals the strategy that allowed the company's clients to achieve greater visibility of B2B processes, boost efficiency, and reduce costs.
Posted: 06 Apr 2016 | Published: 31 Dec 2013

TIBCO Software Inc.

Use Dynamic Case Management to Achieve Dramatic Business Results
sponsored by IBM
EGUIDE: Unsure if dynamic case management (DCM) is the right strategy for your organization?  In this e-guide, Neil Ward-Duton, co founder and research director of MWD Advisors answers top DCM questions and reveals its key benefits to business success.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

IBM

7 Reasons to Deploy Retail Order Analytics
sponsored by Prelert
MICROSITE: Retailers, especially those involved in eCommerce, are missing a prime tool that would help them run their business: data analysis. Access this resource to learn why data analytics is so important and how to keep your retail business competitive in a changing market.
Posted: 26 Apr 2016 | Published: 01 Apr 2016

Prelert

Information, Technology and Innovation in Business Management, Part 1: Schumpeter's Gale
sponsored by IBM
WHITE PAPER: In this white paper, learn about the role and impact of information technology on management to date, and which of these recent developments will combine to have a transformative impact in the near future. Additionally, learn what to keep in mind when selecting a business analytics software option.
Posted: 16 Dec 2015 | Published: 30 Sep 2014

IBM

IBM Cognos Disclosure Management on Cloud
sponsored by IBM
WHITE PAPER: This white paper introduces IBM Cognos Disclosure Management on Cloud, a cloud-based platform designed to meet all of your organization's needs for the production of recurring, multi-author reports.
Posted: 29 Jul 2016 | Published: 30 Jan 2015

IBM
 
 
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