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CW+ XpertHR: Computer staff salary survey
sponsored by ComputerWeekly.com
WHITE PAPER: Although pay levels are unlikely ever again torise as fast as they did at the end of the 1990s when fears about the “millennium bug” stoked thefires of an already over-heated job market – or to fall as fast as they did when the bug failed to bite– employers are acutely aware of the need to keep a close eye on short- and long-term pay trends.
Posted: 24 Oct 2011 | Published: 13 Jul 2010

ComputerWeekly.com

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

Women in Technology 2014
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Are women flourishing in IT ? Find out by downloading the Women in techology report from Computer Weekly and Mortimer Spinks.
Posted: 04 Jul 2014 | Published: 04 Jul 2014

ComputerWeekly.com

Key IT Influencers in the Banking, Finance, and Insurance Industries in 2014
sponsored by Sungard
WHITE PAPER: Written in conjunction with industry leaders across Banking, Finance, and Insurance, the BFI Key Influencers Report sets out to promote conversation on the future of IT by talking to those industry professionals who help to shape it.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Sungard

IT Skills Proficiency Tool
sponsored by Randstad
WHITE PAPER: Access this white paper to learn about the IT Skills Proficiency Tools, which will help you to determine what your talents are now and what they are likely to be for upcoming projects. By analyzing and evaluating your IT team's proficiency score, you can better develop training plans, indentify team members to groom for management, and more.
Posted: 06 Oct 2014 | Published: 02 Oct 2014

Randstad

The Emergence Of Service Assurance For Enterprise IT
sponsored by CA Technologies.
ANALYST REPORT: In surveying more than 150 IT professionals with direct responsibility for network, systems, and/or application delivery, Forrester found that all of these enterprises had fundamental issues around managing the performance of these applications and business services and the underlying transactions.
Posted: 29 Sep 2010 | Published: 04 Apr 2010

CA Technologies.

Serena Service Management: Free Trial
sponsored by SERENA Software, Inc.
TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

SERENA Software, Inc.

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

How to Implement Change Management Processes and Ensure a Successful ITSM Project
sponsored by OnX USA LLC
EGUIDE: All IT organizations face the constant and sometimes contradictory struggle to improve both the efficiency and quality of the IT services they provide. In this e-guide from SearchDataCenter.com, our experts share 10 considerations to keep in mind when implementing change management processes.
Posted: 27 May 2011 | Published: 27 May 2011

OnX USA LLC

Gartner Middle East CIO Leadership Forum
sponsored by Gartner
WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

Gartner
 
 
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