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Self ServiceReports
 
Better Service and Tighter Control: Innovations in Service Catalogs
sponsored by Hewlett-Packard Company
WEBCAST: In this on-demand webcast, discover how IT can deliver IT services more efficiently with an orchestrated approach to service portfolio management and the service catalog.
Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

Hewlett-Packard Company

Business Information University:Direct Delivery: Putting BI Data in the Hands of Business Users
sponsored by SearchBusinessAnalytics
VIRTUAL ENVIRONMENT: In this classroom, business intelligence managers and other BI, IT and business professionals will get advice on how to use self-service, mobile and dashboard technologies to deliver BI data to business users in a timely and user-friendly way that lets them make maximum use of the information.
Posted: 16 Apr 2013 | Premiered: 16 Apr 2013

SearchBusinessAnalytics

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

Guide: Desktop Authority Password Self-Service
sponsored by ScriptLogic Corporation
WHITE PAPER: Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
Posted: 27 Aug 2009 | Published: 03 Jun 2009

ScriptLogic Corporation

Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up
sponsored by Egenera
WHITE PAPER: At its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand.
Posted: 23 Nov 2010 | Published: 23 Nov 2010

Egenera

EchoStar Tunes In to Satisfied Customers Courtesy of webMethods
sponsored by Software AG/webMethods, Inc
CASE STUDY: This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
Posted: 08 Jul 2002 | Published: 01 Jan 2001

Software AG/webMethods, Inc

Presentation Transcript: Top Five Considerations for Enabling Self-Service Business Analytics
sponsored by Dell Software
TRANSCRIPT: Business intelligence (BI) and analytics capabilities are in high demand, but IT departments just can't handle the load. Smart organizations are turning to self-service BI and analytics, but before implementing a self-service initiative, what should you know? Consult this presentation transcript to find out.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

Dell Software

Major Financial Institution Saves Millions with Cloud Management Software
sponsored by Adaptive Computing
WHITE PAPER: This case study uncovers the secrets to maximizing cloud savings with automated cloud management software. Discover how a major financial institution leveraged both to generate savings to the tune of one billion USD over the course of three years.
Posted: 05 Apr 2012 | Published: 21 Jul 2011

Adaptive Computing

Web Analytics - It's Surprisingly Simple
sponsored by WebSideStory
PRODUCT LITERATURE: Gain an in-depth view of Web analytics and how it can optimize your online initiatives, whether focused on commerce, lead generation, media or self service. Learn how simple it can be to optimize your site content and increase sales and conversions.
Posted: 06 Jun 2005 | Published: 01 Jun 2005

WebSideStory

On-demand Customer Service and Support
sponsored by Salesforce.com
DATA SHEET: Developed by salesforce.com, the leader in on-demand customer relationship management (CRM), Salesforce Service & Support helps companies achieve superior service levels that translate into competitive differentiation and reduced costs.
Posted: 04 Oct 2006 | Published: 01 Oct 2006

Salesforce.com
 
 
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