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Data Center as a Strategic Asset: 3 Execs Weigh In
sponsored by Equinix
WHITE PAPER: In this e-book, see what three leading C-level executives -- Dan Levin of Box, Norm Fjeldheim of Qualcomm, and Arne Josefsberg of ServiceNow --have to say about the evolving role of the data center and how to align business and IT demands to overcome top technology challenges.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Equinix

The Future of IT Infrastructure in the Professional Services Industry
sponsored by Sungard
WHITE PAPER: This white paper shares insights gathered from the professional services sector into the future of IT infrastructure and its impact on the industry.
Posted: 29 Sep 2014 | Published: 29 Sep 2014

Sungard

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

The Benefits of ITSM Principles
sponsored by CDW Corporation
EGUIDE: In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

CDW Corporation

Building Recurring Revenue as a Service Provider in 2014
sponsored by N-able Technologies
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

N-able Technologies

Great Customer Service Takes off at WestJet
sponsored by IBM
VIDEO: Learn why WestJet turned to IBM Security Identity and Access Management to gain a better understanding of its guests.
Posted: 09 Oct 2014 | Premiered: 24 Oct 2013

IBM

Cloud Workload Migration: Where the Cloud-Based Service Delivery Model Makes Sense
sponsored by Sungard
WHITE PAPER: This white paper explains the advantages that cloud migration offers to businesses today, as well as the options that exist for companies looking to take this critical next step.
Posted: 23 Sep 2014 | Published: 23 Sep 2014

Sungard

Private Cloud in the Hybrid Cloud Era: The Critical Choices Driving Business Value and Agility
sponsored by IBM
WHITE PAPER: This informative whitepaper explores the role of the private cloud in the hybrid cloud era – discussing strategies for increased cloud service agility and performance.
Posted: 07 Oct 2014 | Published: 21 May 2014

IBM

How Much ITIL Does Your Organization Really Require
sponsored by Monitor 24-7
WHITE PAPER: This white paper explains why ITIL has become so prevalent within IT, whether or not you should implement it, and the best approach to an implementation broken down into 8 steps.
Posted: 29 Oct 2014 | Published: 29 Oct 2014

Monitor 24-7
 
 
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