Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Consult the following white paper to learn if your organization is operating with a handicap and discover how proper consolidation of business applications and processes can facilitate a strong foundation for positive business growth.
Sky was in need of a way to implement incident, problem, change, service request and CMBD, as well as a way to leverage automation and service management capabilities. The following case study explores the enterprise service management platform they used to reach their goals.
After evaluating a number of software-defined storage options, ServerCentral finally found a system that could adapt to dynamic storage demands without the need to re-architect their storage infrastructure. Find out more about this system inside.
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