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Prepaid Wireless Reports
 
Prepaid Loyalty: Fact or Fiction?
sponsored by Amdocs Management LTD
WHITE PAPER: Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Posted: 17 Sep 2009 | Published: 17 Sep 2009

Amdocs Management LTD

OVUM Express Report
sponsored by ServiceNow
PRODUCT OVERVIEW: In this paper, key into a detailed overview of ServiceNow, firmly established as one of the most important leaders in the IT service management (ITSM) space, and discover a fresh-on-the-market offering aimed specifically at the SME and mid-market.
Posted: 11 Mar 2016 | Published: 31 Dec 2014

ServiceNow

Automated ITSM Enhances E-Government Services
sponsored by Hewlett-Packard Enterprise
CASE STUDY: This case study delves into how ictQATAR leveraged an automated IT service management (ITSM) strategy to support their vision of more efficient and accessible e-government services.
Posted: 16 Nov 2015 | Published: 31 Dec 2014

Hewlett-Packard Enterprise

HCI Appliances Resolve State and Local Agencies' Virtualization Challenges
sponsored by EMC Converged Platforms.
PRODUCT OVERVIEW: In this solution brief, you will learn how to virtualize your state or local agency's IT infrastructure with a hyper-converged infrastructure (HCI) appliance, and realize the cost savings and benefits that accompany virtualizing compute resources. Read on to cut hardware expenses with HCI, and more.
Posted: 29 Feb 2016 | Published: 31 Dec 2015

EMC Converged Platforms.

National Water Company Transforms IT Service Delivery
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how an automated IT service management strategy helped the National Water Company of Saudi Arabia control the management of problems, incidents, change and knowledge to improve end-user experience at their 9 customer service centers.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Hewlett-Packard Enterprise

2015 Gartner Magic Quadrant for ITSSM
sponsored by ServiceNow
WHITE PAPER: In this Magic Quadrant provided by Gartner, discover how vendors measure up against one another with ITSSM tools.
Posted: 09 May 2016 | Published: 09 May 2016

ServiceNow

The CIO’s Guide to Evaluating IT Sourcing Options
sponsored by Windsor Group
WHITE PAPER: This white paper will assist you in evaluating your IT sourcing options, and choosing the right provider that can help you save considerable time and money. Learn how to leverage your service provider to transcend IT performance expectations.
Posted: 14 Apr 2016 | Published: 14 Apr 2016

Windsor Group

IT outsourcing: What to do when your contract is about to end
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Outsourcing contracts worth billions are up for renewal in the next few years. In this special report, Computer Weekly examines how unprecedented change is complicating the CIO's renewal decision.
Posted: 03 Feb 2016 | Published: 03 Feb 2016

ComputerWeekly.com

Best Practices Guide to IT Service Management
sponsored by Matrix42
WHITE PAPER: This white paper takes a look at some of the top challenges that IT service managers face today and offers strategies for overcoming them. Learn how to achieve complete service cost transparency, faster service management, and more.
Posted: 04 Mar 2016 | Published: 31 Dec 2015

Matrix42

Best Practices for Boosting Sales and Navigating MSP Pricing
sponsored by Quosal
EGUIDE: In this expert e-guide, discover insights into the sales process and learn how more organized management can help you bust quotas. Also, explore the methods managed service providers leverage—both homegrown and commercial—that help them nail down their pricing calculations.
Posted: 02 Feb 2016 | Published: 28 Jan 2016

Quosal
 
 
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