Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
This case study details how one MSP was able become more efficient through automation. Read on to learn how this company as able to spend less time updating software, as well as build a powerful and effective help desk service.
This white paper outlines how one Brazilian IT services firm was able to easily and successfully make the transition to an MSP without losing any customers. Read on to find out how they were able to provide optimal data security, as well as comprehensive data reporting for maximum customer satisfaction.
This case study details how one MSP was able become more efficient through automation. Read on to learn how this company as able to spend less time trouble shooting and achieve consistent growth.
This case study shows how one small MSP was able to grow their business using an automation platform. Read on to learn about the benefits they were able to achieve including increased efficiency, simplified cloud transitions, and increased business value.
In this exclusive e-guide, you will learn why rapidly evolving technologies are driving explosive growth in IT managed services. Key into the main drivers behind the managed services boom and find out the role of SaaS in managed IT.
In the following white paper, learn how your infrastructure can either limit or enable growth and value within your IT environment. Access now and learn about the potential barriers that may be affecting your IT value and what you can do to overcome these various problems.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines