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CA APM and CA APM Cloud Monitor
sponsored by CA Technologies.
VIDEOCAST: In this videocast, learn how to achieve advanced application and infrastructure monitoring to ensure optimal business service performance – all with the fast, low-cost deployment of a Software as a Service (SaaS) solution.
Posted: 23 Jan 2012 | Premiered: 23 Jan 2012

CA Technologies.

Open Group: FAIR -ISO/IEC 27005 Cookbook
sponsored by ComputerWeekly.com
WHITE PAPER: The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

ComputerWeekly.com

10 Security Concerns for Cloud Computing
sponsored by Global Knowledge
WHITE PAPER: Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments.
Posted: 17 Mar 2010 | Published: 17 Mar 2010

Global Knowledge

Enabling Device-Independent Mobility with Dynamic Virtual Clients
sponsored by Dell, Inc. and Intel
WHITE PAPER: To enable device-independent mobility (DIM) at Intel, Intel IT is considering implementing dynamic virtual client (DVC) technology, which uses containerized software appliances to abstract the OS; applications; corporate and personal data and workspaces; and user-specific settings.
Posted: 15 Feb 2010 | Published: 15 Feb 2010

Dell, Inc. and Intel

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management
sponsored by ComputerWeekly.com
WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

Velocity Video: Accelerate your Journey to Virtualization and the Cloud
sponsored by CA Technologies.
VIDEO: Cloud computing and virtualization are two buzz words that have caught the IT world by storm. This video highlights the benefits and challenges of each initiative as you contemplate making the shift to these environments. Learn more here.
Posted: 13 Jun 2011 | Premiered: 13 Jun 2011

CA Technologies.

CW+: How to manage expenses in small and mid-sized businesses
sponsored by ComputerWeekly.com
WHITE PAPER: More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process?
Posted: 20 Oct 2011 | Published: 20 Oct 2011

ComputerWeekly.com

Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency
sponsored by CA Technologies.
WHITE PAPER: It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.
Posted: 09 Jun 2011 | Published: 09 Jun 2011

CA Technologies.

Create an Online Customer Feedback Loop with Your Call Center
sponsored by Tealeaf
WHITE PAPER: Many retail financial services institutions (FSI) do not have any visibility or context outside of a single interaction channel. In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate.
Posted: 29 Sep 2011 | Published: 29 Sep 2011

Tealeaf

CW+: Quocirca report: Web retailing - keeping the orders flowing
sponsored by ComputerWeekly.com
WHITE PAPER: Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

European cross-border e-commerce
sponsored by ComputerWeekly.com
IT BRIEFING: European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
Posted: 17 Jan 2012 | Published: 17 Jan 2012

ComputerWeekly.com

Booz&Co: M-Commerce Comes of Age. Collaborate to Succeed
sponsored by ComputerWeekly.com
WHITE PAPER: This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time.
Posted: 20 Sep 2011 | Published: 20 Sep 2011

ComputerWeekly.com

Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing
sponsored by Liaison Technology
CASE STUDY: If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools.
Posted: 30 Nov 2011 | Published: 30 Nov 2011

Liaison Technology

IT jobswatch - opportunities in retail
sponsored by ComputerWeekly.com
WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

Strategy Guide to Converged Infrastructure in Retail
sponsored by HP and Intel
WHITE PAPER: Timely access to information is something retailers need to satisfy consumer needs and wants. HP’s Converged Infrastructure can improve customer service and give retailers a competitive advantage. Learn how, through the use of HP’s Converged Infrastructure, retail businesses can streamline/standardize equipment, and advance their technology.
Posted: 20 Oct 2011 | Published: 20 Oct 2011

HP and Intel

Retailing in a Social Media World
sponsored by SAP America, Inc.
WHITE PAPER: Wondering how you can use social media channels to join the conversation with your customers? Find out how software solutions can help you capture and analyze massive amounts of social media data and prepare individualized responses while integrating with your business software through a unified IT architecture.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

Retailers Gain Simple, Budget-Friendly WLAN Options
sponsored by Aerohive Networks
WHITE PAPER: This whitepaper explores new WLAN architectures and deployment models that have emerged which offer more options to help retailers get what they need while sticking to their budgets.
Posted: 13 Jan 2012 | Published: 13 Jan 2012

Aerohive Networks

Reliable Messaging Solutions for Retail -How Open Source Software Creates Opportunities in Retail
sponsored by FuseSource
WHITE PAPER: As an alternative to big vendor messaging solutions, open source software presents an entirely different cost model and more flexibility in deployment options that suit the needs of retail perfectly. Read this paper to learn more about open source software and why it is the optimal approach to integrated messaging for large retail enterprises.
Posted: 08 Dec 2011 | Published: 08 Dec 2011

FuseSource

CW+ Quocirca report: Reaping the benefits of IP geolocation
sponsored by ComputerWeekly.com
WHITE PAPER: As more and more human activity moves online, it is easy to think that geography no longer matters—surely the internet is without borders? Whilst in some cases this is true, more often than not online activity spills over into the real world.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

Retail IT - A Computer Weekly Buyer's Guide
sponsored by ComputerWeekly.com
WHITE PAPER: Competition has never been so strong and retail organisations are finding they cannot afford to stand still.
Posted: 20 Oct 2011 | Published: 20 Oct 2011

ComputerWeekly.com

How to retain customer loyalty in the competitive retail market
sponsored by Infor CRM
WHITE PAPER: Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data.
Posted: 16 Jan 2012 | Published: 16 Jan 2012

Infor CRM

Create an Online Customer Feedback Loop with Your Call Center
sponsored by Tealeaf
WHITE PAPER: In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate your business. Read on to learn more.
Posted: 24 Jan 2011 | Published: 24 Jan 2011

Tealeaf

Customer Experience Management Best Practices For Retail: Five Ways to Increase Conversion and Adoption Rates
sponsored by Tealeaf
WHITE PAPER: In today's economy, no online retailer can afford to postpone investing in the online customer experience. Retailers need to take immediate steps to ensure they understand the experience of their customers who are transacting online. Read this white paper to learn the retail customer experience management best practices.
Posted: 29 Sep 2011 | Published: 29 Sep 2011

Tealeaf

Migros’ running costs halve with HP Integrity Blade server solution
sponsored by HP and Intel
WHITE PAPER: This white paper details how one company in the retail industry significantly reduced running costs while maintaining its high system availability with high performance server technology.
Posted: 20 Oct 2011 | Published: 20 Oct 2011

HP and Intel

Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience
sponsored by SAP America, Inc.
WHITE PAPER: Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)
Posted: 23 Mar 2011 | Published: 23 Mar 2011

SAP America, Inc.

How Device Identification Defeats Online Fraud
sponsored by ThreatMetrix
WHITE PAPER: How Device Identification Defeats Online Fraud: See how next generation device identification can result in fewer chargebacks, lower costs, and more revenue. 
Posted: 08 Nov 2011 | Published: 08 Nov 2011

ThreatMetrix

CW+: Online in the afterlife
sponsored by ComputerWeekly.com
WHITE PAPER: There is no escaping technology – even in death. Technology is woven into now almost every part of ourlives and as a consequence is something we need to consider when preparing a will in the event of death.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

Case Study: Coles Group Limited - Retailer streamlines HR delivery and cuts costs
sponsored by Hewlett-Packard Limited
CASE STUDY: Coles sought out HP's SAP payroll services to simplify and lower costs. Read on to learn more about HP's SAP payroll services.
Posted: 05 Jan 2012 | Published: 05 Jan 2012

Hewlett-Packard Limited

 ZeuS and Other Malware Threats Force Authentication to ‘Step Out’ Of Band
sponsored by PhoneFactor
WHITE PAPER: This whitepaper examines the current malware threats and today’s best practices for mitigating them. Specifically, this whitepaper will explore the role of out-of-band authentication and transaction-level verification in protecting against online banking fraud.
Posted: 06 Jan 2012 | Published: 06 Jan 2012

PhoneFactor

Case Study: Protection Your Way: GoPro Gets Customizable Fraud Detection
sponsored by ThreatMetrix
CASE STUDY: GoPro used to operate at industry average for chargebacks: now they are at half that average. Learn how easy it was to roll out and the results they obtained.
Posted: 08 Nov 2011 | Published: 08 Nov 2011

ThreatMetrix

The Ultimate Guide to Email Prospecting
sponsored by Citrix Online Go To Meeting
WHITE PAPER: This new e-book by Jill Konrath, sales strategist and author, explores how to craft an email message that grabs the attention of prospects and compels them to continue the conversation.
Posted: 13 Jan 2012 | Published: 13 Jan 2012

Citrix Online Go To Meeting

The Future of Business Collaboration
sponsored by Citrix Online Go To Meeting
WHITE PAPER: We know that the future of work will require significantly more collaboration, and it will be dramatically more distributed. This white paper explores how IT is at the forefront of making this future successful, overseeing the use of such technologies as smart phones, webcasting, screen sharing, and more.
Posted: 16 Jan 2012 | Published: 16 Jan 2012

Citrix Online Go To Meeting

How to Fight Online Fraud in Real-Time During Account Creation, Login Authentication and Payment Authorization
sponsored by ThreatMetrix
DATA SHEET: How to Fight Online Fraud in Real-Time During Account Creation, Login Authentication and Payment Authorization: Learn how your company can easily prevent online fraud by using next generation device identification, resulting in fewer chargebacks, lower costs, and more revenue.
Posted: 08 Nov 2011 | Published: 08 Nov 2011

ThreatMetrix
 
 
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