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Feb 10, 2012

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CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market sponsored by ComputerWeekly.com WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing \| Surveys

Winning with Managed Services: How to Facilitate Rapid, Lean Growth, with Professional Services Automation sponsored by ConnectWise WHITE PAPER: This paper examines how professional services automation (PSA) software enables managed service providers to manage their businesses more proactively, standardize and automate processes to save time, deliver effective customer service, and much more. Posted: 06 Jan 2012 \| Published: 06 Jan 2012 TOPICS: IT Management \| IT Management Services \| Outsourcing \| Professional Services Automation Software \| Professional Services Industries

Open Group: FAIR -ISO/IEC 27005 Cookbook sponsored by ComputerWeekly.com WHITE PAPER: The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Service Centers \| IT Services \| IT Systems \| IT Workforce

CW+: How to build, secure, manage and measure IT workloads sponsored by ComputerWeekly.com WHITE PAPER: Computing infrastructure today is highly versatile and this has many benefits for businesses. Unfortunately, it also has downsides; use that infrastructure unintelligently and costs can get out of control. Posted: 20 Oct 2011 \| Published: 20 Oct 2011 TOPICS: IT Asset Management \| IT Asset Management Software \| IT Management Services \| IT Managers \| IT Service Management

CW500 - Top trends for CIOs in 2011 sponsored by ComputerWeekly.com WHITE PAPER: Retaining talented staff will be one of the biggest headaches for the IT department this year, despite the continuing economic downturn, leading CIOs heard. IT staff are feeling financially squeezed after several years of below-inflation pay rises, and many realise their only prospect of securing a higher salar y is to change employer. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Management \| IT Management Services

White paper: Building a data-driven IT infrastructure sponsored by ComputerWeekly.com WHITE PAPER: Data will be at the heart of decision-making as companies return to growth and the public sector looks for greater efficiency. Posted: 20 Oct 2011 \| Published: 20 Oct 2011 TOPICS: IT Asset Management \| IT Asset Management Software \| IT Management Services \| IT Managers \| IT Service Management

Gartner: The role of the IT department in mergers and acquisitions sponsored by ComputerWeekly.com WHITE PAPER: Mergers and acquisitions (M&As) are among the biggest challenges for enterprises and their IT organisations to navigate. Conventional leadership and management techniques often are not enough. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Infrastructure \| IT Management \| IT Services \| Mergers and Acquisitions

Simplify Your Path to The Cloud sponsored by Hewlett-Packard Company WHITE PAPER: This white paper takes a closer look at HP CloudSystem, a comprehensive, integrated technology system that enables enterprises to build, manage, and consume services across all cloud environments. Discover the three easy steps you should take to provide a solid foundation for your data center. Posted: 25 Jan 2012 \| Published: 25 Jan 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Center Infrastructure Efficiency \| Data Center Management \| Infrastructure Management \| IT Infrastructure \| IT Services

G-Cloud Report: Service Specification Approach sponsored by ComputerWeekly.com WHITE PAPER: The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services

Thinking About Moving to Service Delivery sponsored by CA Technologies. WEBCAST: While most organizations have been managing the components of IT, the future will be about service delivery and service portfolio management. What does that even mean? If you are involved in IT operations and support and simply want to get a handle on service delivery then this event is for you. Posted: 13 Jun 2011 \| Premiered: 13 Jun 2011 TOPICS: Application Performance Management \| Application Portfolio Management \| Applications Management \| Business Process Management \| CIOs \| IT Infrastructure \| IT Management \| IT Management Services \| Portfolio Management (IT Management)

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