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NetApp Speeds Service Delivery with ITSM Platform
sponsored by ServiceNow
VIDEO: NetApp was facing a harsh reality -- their services weren't meeting their customers' demands. In this video, learn how NetApp was able to reduce service delivery time from 15 days to mere hours with an IT service management (ITSM) platform.
Posted: 03 Sep 2014 | Premiered: 30 Jul 2014

ServiceNow

A closer look at ITSM and ITIL
sponsored by SearchCIO.com
EBOOK: In this expert e-guide explore the various benefits ITSM and ITIL can provide including maximizing ROI and more.
Posted: 07 Oct 2014 | Published: 07 Oct 2014

SearchCIO.com

The Benefits of ITSM Principles
sponsored by CDW Corporation
EGUIDE: In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

CDW Corporation

Journey to IT-as-a-Service Powered by Software-Defined Data Centers: An Executive Summary
sponsored by VMware, Inc.
WHITE PAPER: Business demands today are 24/7. This exclusive whitepaper explores the role IT-as-a-Service can play in meeting these demands.
Posted: 08 Oct 2014 | Published: 12 Sep 2013

VMware, Inc.

SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM

IBM SmartCloud software delivers an affordable and highly scalable service desk solution
sponsored by IBM
WHITE PAPER: How can you keep pace with your rapidly developing IT environment? Access this video to learn about a next-generation service and asset management approach that's built to reduce costs and minimize disruptions through, automated service request handling, efficient change management, optimized asset lifecycle management, and more.
Posted: 07 Nov 2014 | Published: 09 Jul 2014

IBM

Implement a More Secure Network to Keep Up with Shadow IT
sponsored by Verizon
WHITE PAPER: This white paper examines the ramifications of the growth of shadow IT and examines how you can protect against potential issues. Read on to learn how you can implement a more secure network to keep up with evolving IT demands.
Posted: 12 Nov 2014 | Published: 31 Dec 2013

Verizon

VNA Implementation Essentials for Healthcare Organizations
sponsored by BridgeHead Software
WHITE PAPER: Implementing a VAN can be rewarding for your organization, but it's critical that organizational strategies and objectives are understood to assure that all IT and service needs are met. This white paper analyzes factors that can affect a VNA deployment and considerations for a strategic deployment of a VNA.
Posted: 19 Sep 2014 | Published: 30 Apr 2014

BridgeHead Software

SAIT Polytechnic Grades HEAT as First-in-Class for Support Workflow and Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces a solution that streamlines and automates student and staff support across different teams and service desks.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

FrontRange Solutions Inc.

The CFO Agenda 2020: Getting Ready for the Digital Age
sponsored by Hewlett-Packard Company
WHITE PAPER: View this white paper to view in-depth statistics of more than 301 CFOs in organizations worldwide to gain keen insights on their changing roles and fuctions.
Posted: 21 Nov 2014 | Published: 08 Oct 2014

Hewlett-Packard Company
 
 
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