This whitepaper from IDC provides an evaluates the capability of service desk management solutions in facilitating the efficient and effective delivery of IT service and support across a wide range of systems, infrastructures, and device types including those residing on-premises as well as in the cloud.
Find out which industry-leading product helped an information management services provider gain a competitive edge over their peers, and solve the unique automation challenges of the digital mailroom.
The growth of enterprise data is posing new storage and data management challenges for enterprises. Advanced storage and networking technologies makes it possible for IT organizations to take advantage of cloud-based IT services without sacrificing data integrity, security or app performance.
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