Digital Subscriber Lines White Papers, Software Downloads, Definition and Webcasts

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May 27, 2012

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Digital Subscriber Lines

Digital Subscriber Lines Reports

Dallas Cowboys Generate 30% More Revenue with New Stadium and HP Solutions sponsored by HP & Intel CASE STUDY: Read this paper to find out how HP helped the Dallas Cowboys’ IT staff switch its focus from 30% on innovation and 70% on operations to 80% on innovation and 20% on operations Posted: 27 Oct 2011 \| Published: 27 Oct 2011 TOPICS: Blade Servers \| Converged Networks \| Data Center Management \| Data Centers \| IT Service Management \| IT Services

SaaS-based Service Management: Tailor to the Business with Ease sponsored by Nimsoft, Inc. WHITE PAPER: Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more. Posted: 04 Jan 2012 \| Published: 04 Jan 2012 TOPICS: Business IT Alignment \| Cloud Computing \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| Software as a Service

Global sourcing trends 2011 sponsored by ComputerWeekly.com WHITE PAPER: At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Services \| Outsourcing

Ovum: CIO trends for 2011 sponsored by ComputerWeekly.com WHITE PAPER: The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Services

IT pay and bonus prospects in 2011 sponsored by ComputerWeekly.com WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR. THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Best Practices \| IT Consulting Services \| IT Industry \| IT Services \| IT Workforce

Serena Service Manager: Demo sponsored by SERENA Software, Inc. WEBCAST: This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs. Posted: 04 Apr 2012 \| Premiered: 04 Apr 2012 TOPICS: Business Process Management \| Business Process Management Software \| Business Service Management \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management sponsored by ComputerWeekly.com WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do? Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Outsourcing Services \| IT Services \| Outsourcing

Gartner: The role of the IT department in mergers and acquisitions sponsored by ComputerWeekly.com WHITE PAPER: Mergers and acquisitions (M&As) are among the biggest challenges for enterprises and their IT organisations to navigate. Conventional leadership and management techniques often are not enough. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Infrastructure \| IT Management \| IT Services \| Mergers and Acquisitions

Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges sponsored by SERENA Software, Inc. WHITE PAPER: This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems. Posted: 04 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Business IT Alignment \| Business of Information Technology \| Business Process Management \| Business Service Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| ITIL

Streamlining the Management of Networking Services - Electronic Servicing through Online Tools sponsored by AT&T Corp WHITE PAPER: In enterprises that use a wide portfolio of telecom services, managing those services can consume substantial staff resources. This paper details a solution to free up time for other things by streamlining the management of networking services. Posted: 22 Jan 2007 \| Published: 22 Jan 2007 TOPICS: Enterprise Systems \| Network Management Services \| Network Management Software \| Network Monitoring \| Telecommunications Services

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