This report demonstrates the benefits of building smarter supply chains and highlights three new rules for optimizing performance given today’s often-daunting challenges. Find out if your supply chain organization is an ‘Operator’, ‘Planner’ or ‘Visionary’, and the strategic capabilities required at each level to advance supply chain performance.
This blog entry explains why business intelligence is critical to the success of today's companies. Discover the differences between light and high concurrency data warehouse appliances and find out which ones can deliver strategic insights in less time.
The technological knowledge gap between IT professionals and business executives is wide. When IT professionals ask end-users what they want from their BI tools, end-users usually unknowingly provide wrong answers. Read this paper to learn five questions to ask end-users to get a better idea of their business intelligence (BI) tool expectations.
Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.
Today’s successful VoIP deployments require incessant network availability and 360 degree transparency of the infrastructure. Read this paper to learn how to achieve this requirement by proactively monitoring end-to-end performance of all VoIP components for improved quality of service and problem diagnosis.
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