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Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco

Real-Time Analytic Mobile Application
sponsored by Workday
WEBCAST: Watch this concise webcast to uncover all the ins-and-outs of the real-time analytic mobile application.
Posted: 18 Apr 2014 | Premiered: Aug 13, 2013

Workday

5 Best Practices for Designing Data-Driven Applications
sponsored by Actuate
WHITE PAPER: The following white paper provides readers with the top 5 best practices for designing data-driven applications. Learn how to recognize data impact, how to build, scale, and more.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Actuate

Innovation in the Contact Centre
sponsored by Cisco
WHITE PAPER: This exclusive paper describes the three major waves of innovation experienced in the customer care industry, taking an in-depth look at how your organization can best use these trends to deliver the best customer care in a cost-effective way.
Posted: 13 Jun 2014 | Published: 13 Jun 2014

Cisco

Video Communications Benefits for Midmarket
sponsored by Cisco Systems, Inc.
WHITE PAPER: Access this exclusive resource to find out how video communications are benefiting midmarket enterprises and what your organization can do to take advantage of the new technology.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Software and Licensing Costs Report: Demanding Pricing That Matches Business Value
sponsored by Asigra
WHITE PAPER: This whitepaper describes the software pricing and licensing landscape and explains why implementing an updated software sourcing approach is critical in today's market.
Posted: 18 Apr 2014 | Published: 04 Jan 2013

Asigra

2013 Global Video Conferencing Technology Leadership Award
sponsored by Vidyo, Inc.
WHITE PAPER: This exclusive resource discusses how one industry leader is blazing a path for video collaboration technologies, providing the most efficient and effective platform for collaboration, communication and innovation.
Posted: 28 May 2014 | Published: 28 May 2014

Vidyo, Inc.

Information-Driven Apps: The Evolution of the Dashboard
sponsored by MicroStrategy Incorporated
WHITE PAPER: The following white paper explores a dashboard engine that allows organizations to create exception information-driven applications in a code-free, replicable, and maintainable manner. Read on to learn more.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

MicroStrategy Incorporated

How a Successful ECM Project Becomes a Despised Legacy Application and 5 Ways to Prevent It
sponsored by Hyland Software
WHITE PAPER: Discover the top five challenges that arise from organization's making the "easy choice" and how involving IT in the buying process allows organization to select a solution that leads to success throughout the lifetime of an ECM solution.
Posted: 08 Jul 2014 | Published: 08 Jul 2014

Hyland Software

Five Things To Consider Before Moving Legacy Development Efforts to PaaS
sponsored by Progress
EGUIDE: This expert e-guide addresses 5 things to consider before moving your legacy development projects to PaaS – one of which is if your software development practices and tools fit with PaaS. Discover the other 4 by reading this e-guide.
Posted: 20 May 2014 | Published: 20 May 2014

Progress
 
 
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