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Cancel Out the Noise! Three Capabilities Every Speech and Text Analytics Solution Should Offer
sponsored by Genesys
EGUIDE: Interaction analytics can help contact center agents expose critical insights buried in customer interactions. Unfortunately, traditional analytics tools lack the capacity, accuracy, and integration needed to truly extract meaning from conversations. So what should you look for in an effective interaction analytics solution?
Posted: 13 Mar 2014 | Published: 13 Mar 2014

Genesys

The Benefits of Running Your Business Software in the Cloud: Strategies for Success
sponsored by NetSuite
WHITE PAPER: Ad hoc, standalone applications have a tough time keeping up with the requirements of business growth. This resource examines key benefits you can realize by moving your business software to the cloud.
Posted: 14 Feb 2014 | Published: 31 Dec 2011

NetSuite

The Great Debate: One Integrated Business System VS. Siloed Applications
sponsored by NetSuite
WHITE PAPER: This resource explores the challenges of siloed software applications, and describes how an integrated business system can give you the power to conquer operational inefficiency and support business growth.
Posted: 13 Feb 2014 | Published: 31 Dec 2013

NetSuite

Thin Client Devices and MBAAS to Meet Demand for Mobile Applications
sponsored by Gizmox
EGUIDE: Access this expert e-guide to find out why you should deploy thin client devices, as well as information on how to use MBaaS to meet the current demand for enterprise mobile apps.
Posted: 12 Mar 2014 | Published: 12 Mar 2014

Gizmox

HR in the Cloud
sponsored by Workday
WHITE PAPER: This whitepaper examines the five big trends that are pushing adoption, examining each trend in-depth and explaining exactly why it is driving a need for SaaS.
Posted: 20 Mar 2014 | Published: 20 Mar 2014

Workday

UC to Go: Connect Your Teams With Unified Communications
sponsored by Windstream Communications
WHITE PAPER: This informative resource discusses how to build a unified communication (UC) strategy designed to take advantage of mobile computing and BYOD.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

Windstream Communications

Protect people, processes and technology from web application threats
sponsored by IBM
WHITE PAPER: This resource discusses the security challenges created by web applications and offers insight and advice to help you address these issues.
Posted: 05 Mar 2014 | Published: 30 Nov 2013

IBM

Plan for Success when Migrating from GroupWise to Office 365
sponsored by Dell Software
WHITE PAPER: Take a look at this exclusive white paper to find out how you can utilize key factors of migration from GroupWise to Office 365, to propel yourself through a successful transition process.
Posted: 21 Feb 2014 | Published: 31 Dec 2013

Dell Software

The Total Economic Impact of a FlexPod Converged Infrastructure
sponsored by NetApp
CASE STUDY: Explore this in-depth resource to find out the results of a Forrester Research Inc. study which evaluated the total economic impact of Flexpod in the data center.
Posted: 20 Feb 2014 | Published: 31 Jan 2013

NetApp

Forrester Report-Enterprises Shift To Smart Process Apps To Engage Customers
sponsored by Kofax, Inc.
WHITE PAPER: In this white paper, discover how, within the next five years, a new generation of "smart process apps" will augment – and, in some cases, replace – the heavy packaged apps designed from the inside out that drive customer interaction today.
Posted: 31 Mar 2014 | Published: 31 Dec 2013

Kofax, Inc.
 
 
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