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Voice over Internet ProtocolWhite Papers (View All Report Types)
 
Cisco Communications Products in an IPv6 World
sponsored by Global Knowledge
WHITE PAPER: As IPv6 becomes more common place, it is important to know how Cisco Unified Contact Center Enterprise (Unified CCE) integrates with Cisco Unified Communications solutions, how IPv6 is supported, and how to accommodate it within your unified solution. The added IPv6 features like embedded security makes that goal more attractive and desirable.
Posted: 21 Feb 2014 | Published: 21 Feb 2014

Global Knowledge

OSS and CRM - Integration That Pays
sponsored by Comarch Telecommunications
WHITE PAPER: Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: 06 Jan 2009 | Published: 06 Jan 2009

Comarch Telecommunications

Polycom UC Intelligent Core: Scalable Infrastructure for Distributed Video
sponsored by Polycom, Inc.
WHITE PAPER: Access this paper to learn of the scalability issues in the core of your UC network. Discover the approaches to creating a scalable, intelligent, distributed video infrastructure that supports today's video-enabled organizations and service providers offering video services.
Posted: 11 Jul 2011 | Published: 11 Jul 2011

Polycom, Inc.

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM
sponsored by Avaya
WHITE PAPER: Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way.
Posted: 25 Jun 2009 | Published: 25 Jun 2009

Avaya

A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology
sponsored by Avaya Inc.
WHITE PAPER: This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation.
Posted: 13 Nov 2008 | Published: 13 Nov 2008

Avaya Inc.

VoIP Without Hype: What Businesses Need to Know
sponsored by Fonality Inc.
WHITE PAPER: It’s important to approach VoIP with your eyes wide open – to understand the technology involved, the investment required, and an affordable migration path to VoIP that will deliver value to your business, both short- and long-term, without compromising the quality of your communications. Read this paper to find out more.
Posted: 16 Aug 2010 | Published: 16 Aug 2010

Fonality Inc.

Quality of Service (QoS) in High-Priority Applications
sponsored by Transition Networks, Inc.
WHITE PAPER: This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
Posted: 08 Sep 2008 | Published: 05 Sep 2008

Transition Networks, Inc.

Five Steps to Ensuring a Successful VoIP Migration
sponsored by inContact
WHITE PAPER: This paper presents five key steps that will ensure a successful migration from legacy voice technology to VoIP in a contact center or enterprise environment. Continue reading to learn more about these five steps and learn how they can help you.
Posted: 22 Sep 2010 | Published: 22 Sep 2010

inContact

IBM Tivoli Netcool network management solutions for VoIP
sponsored by IBM
WHITE PAPER: IBM Tivoli Netcool network management solutions enable better control of networks through automation, reliable information, and a critical view into the real-time state of the tens of thousands of devices that a multisite, multivendor provider of voice services can have.
Posted: 01 Oct 2011 | Published: 30 Sep 2011

IBM

Accelerating Unified Communications With an Enterprisewide Architecture
sponsored by Avaya
WHITE PAPER: To support today’s business challenges, enterprises require a new architecture for communications that is standard, loosely coupled, three-tier and centralized.
Posted: 22 Sep 2011 | Published: 22 Sep 2011

Avaya
 
 
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