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Technical Training White Papers (View All Report Types)
 
How Social Learning Boosts Skills Development
sponsored by IBM
WHITE PAPER: In this white paper, discover how a social learning program can improve engagement, reduce attrition, and increase speed of knowledge. Explore the common problems that social learning can help solve, the core components of a social learning initiative, and recommended actions for implementation.
Posted: 04 Aug 2014 | Published: 31 Jul 2013

IBM

Learning & development: Can it really help to motivate and engage staff?
sponsored by Skillsoft
WHITE PAPER: This white paper discusses the importance of training and development initiatives in keeping employees engaged and motivated despite tough economic times.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

Best Practices for a Successful Upgrade Project
sponsored by HCL Technologies Ltd.
WHITE PAPER: Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.
Posted: 10 Jul 2008 | Published: 16 May 2008

HCL Technologies Ltd.

Warehouse Management Solutions: Embedded or Best-of-Breed?
sponsored by Epicor Software Corporation
WHITE PAPER: Warehouse management solutions (WMS) help increase customer satisfaction, productivity and utilize resources. Learn cost factors and questions to ask that will help you decide between and embedded and stand-alone system.
Posted: 21 Feb 2008 | Published: 01 Jan 2006

Epicor Software Corporation

To Get Promoted in Customer Support, Do These Five Things
sponsored by Parature, Inc.
WHITE PAPER: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
Posted: 10 Mar 2008 | Published: 01 Mar 2008

Parature, Inc.

Seven Steps for Effective Leadership Development
sponsored by Oracle Corporation
WHITE PAPER: This white paper discusses the technology that can be deployed to extend talent management practices across the enterprise with a focus on leadership positions.
Posted: 03 Jan 2014 | Published: 03 Jan 2014

Oracle Corporation

IBM Cognos Learning Assessment
sponsored by IBM
WHITE PAPER: This white paper introduces a customized learning assessment work package that extends the value of one business intelligence and performance management platform by teaching your business users the skills they need to drive success.
Posted: 15 Jan 2014 | Published: 31 Mar 2009

IBM

Training Options: Choose Quality Content and Then Delivery
sponsored by SAP America, Inc.
WHITE PAPER: This paper examines the importance of choosing a high-quality training provider and of having multiple training delivery options to facilitate a successful technology deployment. The paper also looks at the training offerings that enterprise application vendor SAP provides in this important market.
Posted: 28 Sep 2010 | Published: 28 Sep 2010

SAP America, Inc.

Increased Effectiveness through Intentionally Designed Culture
sponsored by Ivar Jacobson Consulting
WHITE PAPER: Intentionally Designed Culture (IDC) is the systematic approach to identifying, effecting, and tracking the necessary behavioral changes in an organization.
Posted: 18 Jun 2008 | Published: 01 May 2008

Ivar Jacobson Consulting

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance.
Posted: 03 Apr 2008 | Published: 01 Apr 2008

Verint Systems
 
 
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