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Strategy Planning White Papers (View All Report Types)
 
7 Steps to Building a Business Case for ERP
sponsored by Sage Software
WHITE PAPER: Businesses are looking to make technology investments to prepare for growth but remain cautious with the economic recovery uncertain. Businesses need to define a business case for their technology investments and build a framework to measure ROI. This paper describes a 7-step process that will help build the business case for an ERP investment.
Posted: 09 Feb 2011 | Published: 09 Feb 2011

Sage Software

Consult the new dictionary for customer experience KPIs
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

What CFOs Should Ask their Software Development Leaders
sponsored by IBM
WHITE PAPER: This paper illustrates a new way of thinking about the funding of IT software projects, one that considers funding in terms of investment, and value as an expansive, longitudinal variable.
Posted: 20 Sep 2011 | Published: 20 Sep 2011

IBM

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success
sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER: This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
Posted: 20 Feb 2009 | Published: 20 Feb 2009

Pivotal CRM, a CDC Software solution

Marketing in the 4th Dimension: 4 Keys to Personalizing the Web Experience
sponsored by Unica Corporation - An IBM Company
WHITE PAPER: In this brief paper you’ll discover the 4 key dimensions to personalized Web marketing and learn real-life successes of enterprises that have made the personalized Web a core part of their growth strategies. Deliver greater value for your customers and your company through a centralized interactive marketing platform.
Posted: 06 May 2011 | Published: 06 May 2011

Unica Corporation - An IBM Company

Working Together To Improve Strategic Planning
sponsored by Oracle Corporation
WHITE PAPER: This report reveals compelling examples of how organizations foster collaboration between finance and IT to ensure successful strategic planning.
Posted: 01 Oct 2010 | Published: 01 Oct 2010

Oracle Corporation

SOA Governance: Framework and Best Practices
sponsored by Oracle Corporation
WHITE PAPER: This paper outlines a framework and best practices for governance as it specifically relates to Service Orientated Architecture (SOA). It also introduces a Six Steps to Successful SOA Governance model.
Posted: 16 Mar 2009 | Published: 01 May 2007

Oracle Corporation

ERP in SME Fueling Growth and Profits
sponsored by Sage Software
WHITE PAPER: This Aberdeen Group research report provides an in-depth and comprehensive look at companies leveraging ERP solutions as a strategic weapon.  This report reviews methodologies and technologies with best practice identification and actionable recommendations.
Posted: 13 Sep 2011 | Published: 13 Sep 2011

Sage Software

Hitachi's Approach to Storage Capacity Efficiency
sponsored by Hitachi Data Systems
WHITE PAPER: This report examines and details the Hitachi approach to delivering storage capacity efficiency via its USP V and VSP platforms. In doing so, it will highlight how Hitachi looks at the overall economics of storage by reducing relevant operating expenses which they address with the characteristics of their storage systems and software.
Posted: 29 Apr 2013 | Published: 30 Apr 2012

Hitachi Data Systems

How to Use the Six Laws of Persuasion during a Negotiation
sponsored by Global Knowledge
WHITE PAPER: Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
Posted: 10 Dec 2008 | Published: 01 Oct 2006

Global Knowledge
 
 
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