WHITE PAPER:
Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
WHITE PAPER:
Banks can address operational challenges and differentiate themselves through business model innovation and business process optimization. Read this paper to learn more.
WHITE PAPER:
This paper looks at the ways that banks are having to adapt to rise to these challenges, the constraints they face and how innovative changes in IT infrastructure can release time, money and capacity to meet the demands of the new banking landscape.
WHITE PAPER:
To better understand the perspectives and concerns of today's CROs, the IBM Institute for Business Value interviewed banking risk management executives in depth and cosponsored a wider, cross-industry survey conducted by the Economist Intelligence Unit.
WHITE PAPER:
Following the integration between Lloyds TSB and HBOS in 2009, the newly formed Lloyds Banking Group emerged as the UK’s largest retail bank. Read this white paper to learn how they used virtualisation to ensure its Wholesale Markets and Treasury and Trading (WMTT) department could operate at an enterprise level.
WHITE PAPER:
This case study highlights one bank's successful enforcement of a strong password policy by implementing a single sign-on (SSO) solution. Read on to learn how you can maintain GLBA compliance, and reduce IT's access management.
WHITE PAPER:
This white paper describes an approach to data storage and protection that addresses the growing storage management challenges in the banking industry – including those introduced by big data.
WHITE PAPER:
This white paper shows how mathematical optimization provide tools that deliver significant competitive advantage for solving the most challenging problems encountered in finance, including risk management, operational cost, and product innovation.
WHITE PAPER:
The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime.
WHITE PAPER:
A security intelligence platform is a key element for fighting the many threats the financial institution faces, and this white papers describes on such platform.
