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Commercial Banking Industry

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Commercial Banking Industry Reports
 
RBC Implements Virtual Agents to Improve Online Customer Experiences
sponsored by [24]7
CASE STUDY: RBC, a large financial services institution, wanted to improve customer relations while reducing the number of calls coming into its contact centers. Access this case study to learn how they implemented virtual agents across their banking, direct investing, and insurance websites to enhance the customer experience and improve their bottom line.
Posted: 24 Oct 2016 | Published: 24 Oct 2016

[24]7

Analytic Banking Services
sponsored by Dell EMC, Axxiome & Intel®
WHITE PAPER: Enabling real-time analytics is the key to facilitating sound financial and risk management, reporting, accounting, and compliance. Learn about Axxiome's analytic Banking Services and SAP's Bank Analyzer, and find out how you can improve your analytics strategy.
Posted: 15 Sep 2017 | Published: 15 Sep 2017

Dell EMC, Axxiome & Intel®

Top 4 Emerging Mobile App Strategies
sponsored by Magnet
WHITE PAPER: This e-book digs into the top 4 emerging mobile app strategies for 2016 that can help you win customer loyalty. Rely on this guide as your "cheat sheet" to enabling better mobile experiences for today's always on-the-go customers.
Posted: 18 Dec 2015 | Published: 18 Dec 2015

Magnet

Building a Clear and Socially Connected Enterprise
sponsored by SAP America, Inc.
WHITE PAPER: Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
Posted: 27 Mar 2012 | Published: 31 Dec 2010

SAP America, Inc.

Flushing Bank Invests in Internet Security with Webroot
sponsored by Webroot
CASE STUDY: New York-based financial institution, Flushing Bank, was in need of a new Internet security appliance as their current one could no longer effectively keep up with growing compliance and data loss prevention demands. View this case study to learn how Webroot Web Security was able to meet their needs as well as explore the key features it offers.
Posted: 27 Sep 2011 | Published: 27 Sep 2011

Webroot

Fortis Integrates Banking Systems for Realtime Information Sharing with WebSphere Software from IBM
sponsored by IBM Software Group
CASE STUDY: New banking regulations required Fortis to more efficiently process credit applications. To achieve this, Fortis needed real-time access to external information resources, as well as seamless integration among branch offices.
Posted: 23 Sep 2005 | Published: 01 Nov 2003

IBM Software Group

Hedge Funds: Overcoming Obstacles to Wireless Productivity
sponsored by BlackBerry
WHITE PAPER: Making wireless solutions a priority for your business will greatly benefit the performance of your network and the critical data living on it. Read this white paper to learn more.
Posted: 04 May 2007 | Published: 01 Jan 2007

BlackBerry

Strengthening Governance, Risk, and Compliance in the Banking Industry
sponsored by SAP America, Inc.
ANALYST REPORT: Learn the reasons why a holistic view of risk in your company is essential in times of financial turbulence - and how many companies are adding value through governance, risk, and compliance (GRC) initiatives. Read this report to learn more. (Economist Intelligence Unit, 2009)
Posted: 05 Jan 2011 | Published: 05 Jan 2011

SAP America, Inc.

Effective Data Governance in Banking
sponsored by IBM Software Group
WHITE PAPER: This paper reviews the main issues facing today's banks, as well as an approach to designing, implementing, managing and maintaining an effective data governance support structure - all while helping banks maintain compliance to government regulations.
Posted: 20 Jun 2007 | Published: 01 Jun 2007

IBM Software Group

Verity Credit Union Streamlines Application Access, Reduces Helpdesk Costs and Improves Customer Service
sponsored by Imprivata
WHITE PAPER: This case study shares one credit union's experience with an authentication solution that helped it efficiently manage user access across all applications without hindering productivity or adding costs.
Posted: 11 Apr 2014 | Published: 28 Feb 2010

Imprivata
 
 
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