Automating Processes to Optimize a Windows 7 Deployment
sponsored by Dell, Inc. and Microsoft
WHITE PAPER:
A Windows 7 deployment will likely involve hundreds or thousands of PCs, with some in distributed and remote locations. This introduces several challenges. Read this white paper to learn best practices for reducing the costs associated with a Windows 7 deployment, improving the speed at which a deployment is completed, and reducing risks.
Posted: 17 Aug 2010 | Published: 17 Aug 2010
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Lowering Your IT Costs with Oracle Database 11g Release 2
sponsored by Oracle Corporation
WHITE PAPER:
Oracle Database 11g Release 2, the second release of the award winning Oracle Database 11g, provides the foundation for IT professionals to successfully deliver more information with higher quality of service, make more efficient use of their budgets, and reduce the risk of change in data centers.
Posted: 25 Oct 2010 | Published: 25 Oct 2010
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HP Service Health Analyzer: Decoding the DNA of IT performance problems
sponsored by Hewlett-Packard Limited
WHITE PAPER:
CIOs today must have complete visibility into the health of their business services in order to adapt and survive in today's increasingly complex IT environment. Learn how you can leverage an analytics solution that can enable proactive solutions to problems with your applications and infrastructure as they arise.
Posted: 06 Mar 2012 | Published: 06 Mar 2012
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The Benefits of Cloud Computing: A New Era of Responsiveness, Effectiveness and Efficiency in IT Service Delivery
sponsored by IBM
WHITE PAPER:
Cloud computing is a style of computing whose foundation is the delivery of services, software and processing capacity using private or public networks. The focus of cloud computing is the user experience, and the essence is to decouple the delivery of computing services from the underlying technology. Read this paper to find out so much more.
Posted: 20 Oct 2010 | Published: 20 Oct 2010
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Why ITIL® is Important
sponsored by Global Knowledge
WHITE PAPER:
Discover what the Information Technology Infrastructure Library (ITIL) is and what benefits your organization can gain from leveraging this set of best practices, such as improved service delivery and increased agility.
Posted: 16 Apr 2012 | Published: 16 Apr 2012
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CW+: 500 Club case study: The Royal Mail approach to supplier relationship management
sponsored by ComputerWeekly.com
WHITE PAPER:
Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Data Center Efficiency in the Virtual Era: Step 2 - Simplify
sponsored by Dell, Inc. and Intel
WHITE PAPER:
This installment, the second in a three-part series, explores how simplification extends the value of data center standardization efforts and forms a stable, efficient base that can be used to support automation.
Posted: 31 Aug 2010 | Published: 31 Aug 2010
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Cut Coding for Faster Service Desk Deployments
sponsored by Nimsoft, Inc.
WHITE PAPER:
Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
Posted: 04 Jan 2012 | Published: 04 Jan 2012
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Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions
sponsored by SERENA Software, Inc.
WHITE PAPER:
Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.
Posted: 03 Apr 2012 | Published: 03 Apr 2012
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Addressing Windows 7 Application Compatibility
sponsored by Dell, Inc. and Microsoft
WHITE PAPER:
Download this paper to learn how to prepare for an OS migration, identify potential application compatibility problems, and what software compatibility options are available to you today.
Posted: 17 Aug 2010 | Published: 17 Aug 2010
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