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The New Rules For Skills-Based Routing to Improve Your Customer Experience
sponsored by Mitel Networks Limited
VIDEO: Skills-based routing has been around for a long time, but now it has evolved to the point where it has become a key differentiator for contact centers looking to enhance their customer experiences. Learn how to redefine skills-based routing to filter interactions with customers via calls, email, web chat, and SMS.
Posted: 10 Aug 2017 | Premiered: 27 Jul 2017

Mitel Networks Limited

Accelerating Carrier Ethernet Revenue through Service Differentiation
sponsored by InfoVista Corporation
VIDEO: Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation.
Posted: 05 Dec 2011 | Premiered: 05 Dec 2011

InfoVista Corporation

Bridging Telecom and the web
sponsored by Alcatel-Lucent
WEBCAST: This informative webcast examines an application solution that leverages the full power of the IMS to deliver telecom capabilities as a web service. Tune in and find out how this can help your organization significantly improve productivity and efficiency.
Posted: 09 Oct 2013 | Premiered: Oct 9, 2013

Alcatel-Lucent

Fixed-Mobile Convergence 101
sponsored by Orange Business Services
PODCAST: Tune in to this podcast now to learn why fixed-mobile convergence is a white hot topic today. Hear from an industry expert as he discusses benefits, key recommendations and why you should implement now.
Posted: 03 Aug 2009 | Premiered: Aug 3, 2009

Orange Business Services

Understanding Private IP/MPLS-based Networks
sponsored by Fluke Networks
WEBCAST: Watch this webcast to learn the key drivers and benefits of private IP, common pitfalls to avoid, and best practices for deploying and managing a private IP deployment.
Posted: 28 Mar 2007 | Premiered: Mar 27, 2007

Fluke Networks

Logitech GROUP Enhances Collaboration for BOLT
sponsored by Logitech Inc.
VIDEO: Learn what BOLT did to see a dramatic improvement in the audio and video quality of their meetings, and determine if their strategy is right for you.
Posted: 05 Jul 2017 | Premiered: 07 Apr 2017

Logitech Inc.

Locala Community Parthernships Use Web Conferencing in the Field
sponsored by DellEMC and IntelĀ®
WEBCAST: View this webcast to see how Locala Community Partnerships fared after implementing the cloud and laptop usage in efforts to improve patient care and create more efficient workflows.
Posted: 19 Mar 2014 | Premiered: Mar 1, 2014

DellEMC and IntelĀ®

Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
WEBCAST: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 27 May 2010 | Premiered: Jun 8, 2010, 11:00 EDT (15:00 GMT)

West Interactive

HetNets: Small Cells, Big Challenge
sponsored by Ixia
WEBCAST: In this brief webcast, learn why mobile operators are turning to Heterogeneous Networks (HetNets) to close the gap between cost and network capacity. With no end to mobile growth in sight, watch now to discover why HetNets may be the best choice for wireless.
Posted: 04 Mar 2014 | Premiered: Mar 4, 2014

Ixia

Troubleshooting VoIP
sponsored by SUSE
WEBCAST: Sign up now for VoIP in Action—a series of webinars presented by our product pros and designed specifically for organizations who are planning or piloting a VoIP deployment.
Posted: 09 Aug 2006 | Premiered: Aug 25, 2004

SUSE
 
 
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