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The New Rules For Skills-Based Routing to Improve Your Customer Experience
sponsored by Mitel Networks Limited
VIDEO: Skills-based routing has been around for a long time, but now it has evolved to the point where it has become a key differentiator for contact centers looking to enhance their customer experiences. Learn how to redefine skills-based routing to filter interactions with customers via calls, email, web chat, and SMS.
Posted: 10 Aug 2017 | Premiered: 27 Jul 2017

Mitel Networks Limited

Bridging Telecom and the web
sponsored by Alcatel-Lucent
WEBCAST: This informative webcast examines an application solution that leverages the full power of the IMS to deliver telecom capabilities as a web service. Tune in and find out how this can help your organization significantly improve productivity and efficiency.
Posted: 09 Oct 2013 | Premiered: Oct 9, 2013

Alcatel-Lucent

Understanding Private IP/MPLS-based Networks
sponsored by Fluke Networks
WEBCAST: Watch this webcast to learn the key drivers and benefits of private IP, common pitfalls to avoid, and best practices for deploying and managing a private IP deployment.
Posted: 28 Mar 2007 | Premiered: Mar 27, 2007

Fluke Networks

Fixed-Mobile Convergence 101
sponsored by Orange Business Services
PODCAST: Tune in to this podcast now to learn why fixed-mobile convergence is a white hot topic today. Hear from an industry expert as he discusses benefits, key recommendations and why you should implement now.
Posted: 03 Aug 2009 | Premiered: Aug 3, 2009

Orange Business Services

Accelerating Carrier Ethernet Revenue through Service Differentiation
sponsored by InfoVista Corporation
VIDEO: Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation.
Posted: 05 Dec 2011 | Premiered: 05 Dec 2011

InfoVista Corporation

Video Meeting for Remote Teams
sponsored by Logitech Inc.
VIDEO: Making collaboration a top priority will help your organization achieve increased productivity and positive, measurable results. In this short video, learn more about the power of collaboration and discover tips for making it a more effective tool at your enterprise.
Posted: 27 Feb 2017 | Premiered: 16 Feb 2017

Logitech Inc.

IPv6 Transition Planning and Techniques for DNS and DHCP
sponsored by Cisco Systems, Inc.
WEBCAST: Tune into this webcast which addresses common issues and concerns related to the transition to IPv6 and customers will learn about the following with respect to DNS and DHCP.
Posted: 13 Jul 2011 | Premiered: Jul 21, 2011, 11:00 EDT (15:00 GMT)

Cisco Systems, Inc.

Locala Community Parthernships Use Web Conferencing in the Field
sponsored by DellEMC and Intel®
WEBCAST: View this webcast to see how Locala Community Partnerships fared after implementing the cloud and laptop usage in efforts to improve patient care and create more efficient workflows.
Posted: 19 Mar 2014 | Premiered: Mar 1, 2014

DellEMC and Intel®

HetNets: Small Cells, Big Challenge
sponsored by Ixia
WEBCAST: In this brief webcast, learn why mobile operators are turning to Heterogeneous Networks (HetNets) to close the gap between cost and network capacity. With no end to mobile growth in sight, watch now to discover why HetNets may be the best choice for wireless.
Posted: 04 Mar 2014 | Premiered: Mar 4, 2014

Ixia

Business Phone Systems - Virtual PBX
sponsored by RingCentral
WEBCAST: View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.
Posted: 18 Feb 2014 | Premiered: Jul 17, 2013

RingCentral
 
 
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