How to start, refine and improve your social media business strategy
sponsored by ComputerWeekly.com
BOOK:
This extract from Adam Gray's book, Brilliant Social Media will help your organisation get started with social media, then refine and improve your strategy to get real business results.
Posted: 22 Apr 2014 | Published: 22 Apr 2014
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Gartner: The rise of the Chief Data Officer and what it means for IT leaders
sponsored by ComputerWeekly.com
ANALYST BRIEF:
CIOs should view the Chief Data Officer as a peer and a partner who will enable them to focus on the job they already have, says Gartner analyst Debra Logan.
Posted: 09 Sep 2014 | Published: 09 Sep 2014
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MicroScope: Grasp the social networking opportunity
sponsored by MicroScope
EZINE:
An issue looking at the issues around social media, the growth in unclouding and some security industry predictions for the year ahead.
Posted: 02 Jan 2018 | Published: 02 Jan 2018
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Infographic: Top 10 Technology Trends 2019
sponsored by ComputerWeekly.com
EGUIDE:
In this infographic, discover the top 10 technology trends for 2019 as predicted by Gartner. For digital-minded CIOs, Gartner's 2019 top 10 technology trends should come as no surprise: IT is getting smarter, casting an intelligent digital web over the enterprise -- and everywhere else.
Posted: 28 Nov 2018 | Published: 28 Nov 2018
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The Public Sector Guide to Social Media Strategy and Policy
sponsored by Smarsh
RESOURCE:
This guide outlines some practical steps you can take to develop a social media strategy and policy to help gain the maximum value from your online efforts.
Posted: 15 Jun 2017 | Published: 15 Jun 2017
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Customer Strategies & Technologies Summit 2014
sponsored by Gartner
BROCHURE:
View this brochure to learn about Gartner's 2014 Customer Strategies and Technologies Summit, taking place on April 28-29, 2014 in London, UK. Get a sneak preview of the schedule of events, including keynote speeches from Gartner VPs and solution provider sessions.
Posted: 04 Feb 2014 | Published: 31 Dec 2013
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Social Login 101
sponsored by Gigya
WHITE PAPER:
View this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
Posted: 27 Jun 2014 | Published: 27 Jun 2014
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Contact Centers Evolve with Advanced Technologies
sponsored by Desk.com (A Salesforce Company)
EGUIDE:
Contact center modernization introduces several challenges, including legacy application integration and managing a growing amount of customer data from new channels. Consult this exclusive e-guide to learn how to overcome the hurdle of legacy application integration with new systems, and how to create a realistic modernization roadmap.
Posted: 24 Mar 2014 | Published: 24 Mar 2014
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From Social Media to Social CRM: Reinventing the Customer Relationship
sponsored by IBM
WHITE PAPER:
Access the following white paper to uncover the steps to building a social CRM strategy—who needs to be part of the strategy, how to evaluate the customer relationship control, and more.
Posted: 11 Mar 2014 | Published: 11 Mar 2014
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Instagram Guide
sponsored by Oracle Corporation
WHITE PAPER:
Consult the following white paper to uncover the latest ways top brands such as Nike, MTV, Nissan, Taco Bell, and many more are driving innovation through Instagram. Learn about key observations, what's working, and what you can do to succeed with this social movement as well.
Posted: 31 Mar 2014 | Published: 31 Mar 2014
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