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UMS Reports
 
Analysis of Cloud Communications VoIP Quality Under Normal Adverse Network Conditions
sponsored by 8x8, Inc.
WHITE PAPER: This 27-page white paper compares the voice quality while being deployed in the cloud (cloud-based VoIP) of 8x8 Google Voice/Hangouts, RingCentral Office and Microsoft Skype for Business Online while running on 4 different client OS pairs Apple iOS, Google Android, Apple Mac OS X and Microsoft Windows.
Posted: 20 Mar 2018 | Published: 31 May 2017

8x8, Inc.

The New Engagement Experience: Exceptional Experiences for Employees and Customers
sponsored by 8x8, Inc.
WHITE PAPER: How can you digitize and compete on customer experience? Transforming your communications to enable more intelligent interactions is a good place to start. Download this white paper to learn about modern communication platforms that integrate voice, video, team messaging and more, as well as trends and use cases.
Posted: 01 Feb 2019 | Published: 01 Feb 2019

8x8, Inc.

Business Communications Essentials for Digital Transformation
sponsored by West IP Communications
WHITE PAPER: In this white paper, learn how secure, private, and reliable business communications deliver a competitive advantage. Then, gain a better understanding of the top criteria to consider for UC providers.
Posted: 17 Oct 2017 | Published: 17 Oct 2017

West IP Communications

The Truth About Cloud Contact Center Security
sponsored by West IP Communications
WHITE PAPER: For the modern contact center, security is still the biggest barrier to adoption of a cloud-based strategy. To ease your concerns, this white paper debunks 5 common network security myths and helps you build a secure cloud contact center.
Posted: 27 Feb 2018 | Published: 27 Feb 2018

West IP Communications

How to Get Your Team on Board With Using Your New UCaaS Solution
sponsored by Fuze
WHITE PAPER: Read this white paper to learn how to achieve full, organization-wide adoption of your UCaaS solution, ensuring you get the most out of your communications investment.
Posted: 26 Jul 2019 | Published: 31 Mar 2019

Fuze

Integrated CCaaS and UCaaS Competitive Strategy Innovation and Leadership Award
sponsored by 8x8, Inc.
WHITE PAPER: In this white paper, learn about a provider that offers a comprehensive cloud-based communications, collaboration, and contact center solution on a single technology platform.
Posted: 01 Feb 2019 | Published: 01 Feb 2019

8x8, Inc.

UC&C Technology Adoption Leads to Increased Business Value
sponsored by Cisco
WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Eguide: Best Practices to Expand Mobile UC Capabilities
sponsored by Hewlett-Packard Enterprise
EGUIDE: The use of mobile devices as collaboration tools pose new challenges for a company's UC system. This expert E-Guide discusses many of the changes mobility is bringing to collaboration, as well as best practices to consider along the way.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

Hewlett-Packard Enterprise

The Evolution of Unified Communications and Collaboration
sponsored by Verizon
EGUIDE: Learn from Jon Arnold, Principal of J Arnold & Associates, on how unified communications and collaboration (UCC) tools have evolved to incorporate different modes of collaboration as a response to changing business needs.
Posted: 18 Apr 2018 | Published: 18 Apr 2018

Verizon

The New World of IP Multicasting
sponsored by Avaya
WHITE PAPER: This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
Posted: 09 Sep 2013 | Published: 30 Apr 2013

Avaya
 
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