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Real Use Cases for IT Service Management Virtual Agents
sponsored by Serviceaide
CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

CW Nordics ezine February 2018
sponsored by ComputerWeekly.com
EZINE: In the first CW Nordics ezine of 2018, we take a look at some of the priorities of the region’s CIOs.
Posted: 19 Feb 2018 | Published: 22 Feb 2018

ComputerWeekly.com

Beyond the Cubicle: Life in the Digital Workspace
sponsored by Citrix
WHITE PAPER: Employees can conduct work and be productive just about anywhere – that is, if their IT organizations are adopting the mobility, cloud, virtualization, and cyber security technologies that enable it. Download this guide to learn more about what "work" means to today's workforce and about the role that IT plays.
Posted: 02 Jul 2018 | Published: 02 Jul 2018

Citrix

Focus: Diversity
sponsored by ComputerWeekly.com
EGUIDE: This e-guide focuses on diversity in the workplace and how it can help contribute to better business outcomes.
Posted: 23 Oct 2017 | Published: 23 Oct 2017

ComputerWeekly.com

Infographic: Harvey Nash KPMG CIO Survey 2017
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This infographic from a survey of nearly 9,000 IT leaders in 90 countries shows how CIOs are managing change, prioritising innovation and digital technology, and reporting greater job satisfaction.
Posted: 23 May 2017 | Published: 23 May 2017

ComputerWeekly.com

Computer Weekly – 10 October 2017: The most influential women in UK IT
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we reveal our annual list of the 50 most influential women in UK technology, and interview this year's winner – investor and entrepreneur Sherry Coutu – to learn her thoughts on how to improve diversity in the IT workforce. Read the issue now.
Posted: 06 Oct 2017 | Published: 06 Oct 2017

ComputerWeekly.com

Benelux Salary Survey 2016/2017
sponsored by ComputerWeekly.com
EGUIDE: he Computer Weekly 2016-2017 salary survey, which questioned 190 IT and business professionals in Benelux, found that, as expected, senior IT managers command the highest salaries, with an average annual income of €128,180.
Posted: 08 Jun 2017 | Published: 08 Jun 2017

ComputerWeekly.com

IT outsourcing in the digital age
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.
Posted: 17 Apr 2018 | Published: 17 Apr 2018

ComputerWeekly.com

CW Benelux November 2017
sponsored by ComputerWeekly.com
EZINE: The Netherlands is seen as a pioneering country which often takes different approaches to solving problems. It is a small country with limited resources and often finds itself using innovative methods to keep up.
Posted: 03 Nov 2017 | Published: 09 Nov 2017

ComputerWeekly.com

CIO Trends #4: Middle East
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, we look at some of the exciting technology developments being tested or already in use in the Middle East.
Posted: 11 Apr 2017 | Published: 11 Apr 2017

ComputerWeekly.com
 

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