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Magic Quadrant for IT Service Management Tools
sponsored by ServiceNow
ANALYST REPORT: ITSM tools are mostly used by IT service desks and IT service delivery functions. In this Magic Quadrant report, the experts at Gartner identify vendors in the ITSM market to help business leaders align their current and future IT roadmaps.
Posted: 10 Nov 2020 | Published: 10 Nov 2020

ServiceNow

Serviceaide Success Stories — BRK Ambiental
sponsored by Serviceaide
WHITE PAPER: In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task.
Posted: 21 Nov 2018 | Published: 21 Nov 2018

Serviceaide

IT outsourcing in the digital age
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.
Posted: 17 Apr 2018 | Published: 17 Apr 2018

ComputerWeekly.com

The Perfect Partnership: Boosting Human IT Support with Virtual Agents
sponsored by Serviceaide
WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

CW Europe - September-November 2020: IT expertise in banks' boardrooms reduces risk, says European regulator
sponsored by ComputerWeekly.com
EGUIDE: The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.
Posted: 26 Mar 2021 | Published: 26 Mar 2021

ComputerWeekly.com

Computer Weekly - 19 November 2019: Is facial recognition happening too fast?
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.
Posted: 15 Nov 2019 | Published: 19 Nov 2019

ComputerWeekly.com

CW Benelux - May-July 2019: A new vision for hackers
sponsored by ComputerWeekly.com
EZINE: With canal bridges, healthcare products, bicycles, ship components, buildings and even prosthetic body parts already in the scope of 3D printing, it's facinating to imagine how far the technology can go. Printing spaceships is no longer a fantasy. Read the issue now.
Posted: 03 May 2019 | Published: 03 May 2019

ComputerWeekly.com

The rise of edge computing
sponsored by ComputerWeekly.com
EGUIDE: The growing momentum around 5G has spurred the rise of edge computing applications designed to crunch and process data at the edge of the network. In this e-guide, read more about edge computing developments in the Asia-Pacific region, as well as the pros and cons of adding edge computing to a cloud architecture
Posted: 18 May 2021 | Published: 19 May 2021

ComputerWeekly.com

ITSM and Digital Transformation
sponsored by Serviceaide
WEBCAST: Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy.
Posted: 17 Jun 2019 | Premiered: Nov 27, 2018

Serviceaide

2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 26 Oct 2020 | Published: 19 Oct 2020

ComputerWeekly.com
 

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