Society for Worldwide Interbank Financial Telecommunication

EGUIDE: Following a number of attacks on the SWIFT banking system that led to the theft of millions of dollars, SWIFT promised new rules to improve security for bank transfers. In this e-guide, we examine these targeted malware attacks and explore SWIFT's response to them. Find out if their 5-part strategic program was enough to bolster security.

Posted: 24 Feb 2017 | Published: 24 Feb 2017

WHITE PAPER: Is traditional ITSM strategy enough to keep up with spiking user demands, now and into the future? Jump into this white paper to learn how ITSM is evolving through the steady integration of artificial intelligence and machine learning capabilities – a new methodology commonly referred to as cognitive service management (CSM).

Posted: 28 May 2019 | Published: 28 May 2019

EGUIDE: In the second part of our 'Future of Financial Services' e-guide series, read about how the financial services industry is not just being shaken up with cosmetic changes, but is about to go through the process of being stripped down and rebuilt.

Posted: 29 Oct 2019 | Published: 29 Oct 2019

EGUIDE: In this e-guide we meet ten up-and-coming financial services disruptors. This series of interviews were originally published on the Computer Weekly blog: Fintech Makes the World go Around.

Posted: 07 May 2019 | Published: 07 May 2019

EBOOK: View this e-book to discover how AI can help your financial organization thrive. Review the essential building blocks of AI for modern financial teams, and explore how to use AI to reduce spend, streamline audit processes, and more.

Posted: 12 Aug 2019 | Published: 12 Aug 2019

ANALYST REPORT: Inside this report from Forrester, take a closer look into the real financial benefits that have been directly tied to ServiceNow's IT management product suite using a variety of measurements.

Posted: 21 Aug 2019 | Published: 30 Jun 2019

WHITE PAPER: In this round table discussion from Oracle, experts in the private equity industry pull their thoughts together to discuss what technologies private equity firms are adopting, and how these technologies can help in the value creation process.

Posted: 04 Jun 2019 | Published: 04 Jun 2019

WHITE PAPER: The consequences of slotting digital workspace, ITSM, and chatbot platforms into existing IT environments aren't always readily apparent – especially when making the case to business stakeholders. Inside this Forrester analysis, read through the benefits, costs, and risks associated with these investments, from ROI to expected operating costs.

Posted: 29 May 2019 | Published: 31 Jan 2019

CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.

Posted: 30 Apr 2019 | Published: 30 Apr 2019

EGUIDE: In this infographic, we take a look at what IT departments are investing in, how IT departments will evolve over the next 12 months and which sectors will see the biggest budget increases. Survey results taken from the 2019 IT Priorities survey carried out by ComputerWeekly.com, ComputerWeekly.de and LeMagIT.fr.

Posted: 23 Apr 2019 | Published: 23 Apr 2019