Services Process Optimization Software

WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...

Posted: 18 Jun 2009 | Published: 15 Jun 2009

EZINE: In this edition of CW ANZ, we look at how enterprises are using microservices to solve problems and the challenges they are facing in moving to this new paradigm in software development. Read the issue now.

Posted: 11 Jan 2019 | Published: 11 Jan 2019

EGUIDE: In this e-guide we look at why application security is more important than ever due to traditional software and cloud-based, web and mobile applications playing an increasingly important role in business.

Posted: 11 Jun 2018 | Published: 11 Jun 2018

WHITE PAPER: Project delivery is still unpredictable—in fact, it’s a growing issue. According to new industry research, more than 12% of project investment is wasted due to poor project performance. In short, PMOs are lacking the tools needed to prioritize project demands. Use this guide to explore the various ways PMOs are regaining control and visibility.

Posted: 10 Feb 2021 | Published: 10 Feb 2021

EGUIDE: In this week's Computer Weekly, we talk to four top IT leaders to find out how they are supporting their organisations through the coronavirus crisis. We look at the security best practices recommended by experts to ensure safe remote working for staff. And the CISO of Equifax explains why the firm is moving to public cloud. Read the issue now.

Posted: 23 Oct 2020 | Published: 23 Oct 2020

EGUIDE: Application programming interfaces (APIs) are moving beyond the domain of software development. They offer a way for organisations to work closely with an extended ecosystem of business partners, who are able to build value-added software-powered products and services.

Posted: 09 Nov 2020 | Published: 09 Nov 2020

EZINE: In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.

Posted: 21 Feb 2020 | Published: 25 Feb 2020

EZINE: This Computer Weekly buyer's guide looks at how to take an Agile approach to mobile app development. Discover how to gain a competitive edge by accelerating mobile development, turning mobile users' expectations to your advantage, and building unique, differentiated mobile experiences.

Posted: 24 Mar 2017 | Published: 21 Mar 2017

EGUIDE: This expert e-guide outlines what you need to know in order to buy the best application delivery controller (ADC) for your company. As a bonus, learn about the new wave of application load balancing.

Posted: 05 Jun 2017 | Published: 30 May 2017

EBOOK: In the rush to implement DevOps, security is too often overlooked. But DevSecOps is essential in these hack-filled days. Learn how you can add security to software development today.

Posted: 03 May 2019 | Published: 03 May 2019