Services Process Optimization Software

WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...

Posted: 18 Jun 2009 | Published: 15 Jun 2009

EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.

Posted: 19 Feb 2021 | Published: 19 Feb 2021

EZINE: In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.

Posted: 21 Feb 2020 | Published: 25 Feb 2020

WHITE PAPER: The average 100,000 person organization has between 1,500 and 3,000 applications that run the business. In examining the applications in your organization, do they provide ample threat protection while still being able to run smoothly? Learn recommended steps to evolve your network strategy to support long-term remote work.

Posted: 25 Jun 2020 | Published: 25 Jun 2020

EZINE: In this edition of CW ANZ, we look at how enterprises are using microservices to solve problems and the challenges they are facing in moving to this new paradigm in software development. Read the issue now.

Posted: 11 Jan 2019 | Published: 11 Jan 2019

EGUIDE: In this e-guide, find out how cloud-based apps are helping Iconic Hotels, Singapore Airlines and Seek to speed up digital transformation efforts and streamline IT operations, as well as how the Covid-19 outbreak is spurring more companies to turn to cloud.

Posted: 29 Apr 2020 | Published: 29 Apr 2020

VIDEO: Click on this short video to take a tour of Dell Optimizer, Dell’s latest software with built-in and automated AI-based optimization technology – promising reduced lags and delays when using commercial PCs.

Posted: 27 Jan 2021 | Premiered: 02 Jan 2020

EGUIDE: In this expert e-guide, we explore how to simplify your cloud app experience with technologies like Azure. Find out how to improve cloud development initiatives, and delve down into topics like cloud services for serverless computing, AI, and containers.

Posted: 02 Jan 2018 | Published: 29 Dec 2017

EGUIDE: Since the data center infrastructure management (DCIM) market seems nearly limitless, it is important to have an evaluation process to find the software platform that best meets your organization's unique needs. This e-guide discusses the six key evaluation areas necessary to finding the DCIM tool that works best for you.

Posted: 11 Dec 2017 | Published: 04 Dec 2017

EGUIDE: Before you invest in data center infrastructure management (DCIM) tools, you need to know your needs and how to analyze whether a prospective tool will meet them. In this e-guide you will learn how to evaluate and compare DCIM software platforms based on key considerations.

Posted: 17 Jul 2017 | Published: 12 Jul 2017