Services Process Optimization Software

WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...

Posted: 18 Jun 2009 | Published: 15 Jun 2009

EZINE: In this week's Computer Weekly, we visit a Tokyo project where artificial intelligence is helping to improve road safety by detecting potential subsidence. As bug bounty programmes become popular, we look at what's involved and the pitfalls to beware. And we discuss digital development in healthcare with NHS England. Read the issue now.

Posted: 17 Jun 2019 | Published: 18 Jun 2019

EZINE: In this edition of CW ANZ, we look at how enterprises are using microservices to solve problems and the challenges they are facing in moving to this new paradigm in software development. Read the issue now.

Posted: 11 Jan 2019 | Published: 11 Jan 2019

WHITE PAPER: Software asset management (SAM) is often doomed to fail due to a lack of data management and discovery efforts, hindering forecasting, diagnostics, and infrastructure optimization—particularly in the cloud. Read this white paper to discover how you can conquer all your cloud data challenges and get the IT services you need at the price you want.

Posted: 20 Jul 2021 | Published: 20 Jul 2021

WHITE PAPER: Access this white paper to learn how digital collaboration tools can help teams share information, facilitate decision-making, and serve as a single source of truth for the entire organization to ensure your PI planning session is a success.

Posted: 02 Sep 2020 | Published: 02 Sep 2020

EZINE: Software-defined storage (SDS), which promises greater transparency and control over data, is an increasingly important tool in the enterprise technology armoury. In this issue of CW ANZ, we look at how Australian enterprises are turning to SDS to improve data management and direct data to different tiers of storage or to applications.

Posted: 11 Oct 2018 | Published: 11 Oct 2018

EBOOK: Learn why an application modernization and digital transformation strategy can be a unique challenge to everyone, along with some common solutions.

Posted: 09 Jun 2017 | Published: 07 Apr 2017

EGUIDE: Before you invest in data center infrastructure management (DCIM) tools, you need to know your needs and how to analyze whether a prospective tool will meet them. In this e-guide you will learn how to evaluate and compare DCIM software platforms based on key considerations.

Posted: 17 Jul 2017 | Published: 12 Jul 2017

EGUIDE: Use this e-guide as your hybrid cloud management tool evaluation kit. Inside, you will find 3 primary decisions to make with every tool you see, as well as a list of criteria for those tools that catch your eye.

Posted: 18 May 2017 | Published: 15 May 2017

EZINE: The new wave of enterprise mobile application development has altered how app dev fits into IT's overall strategy. Learn how the sides can come together.

Posted: 11 Jul 2017 | Published: 11 Jul 2017