Services Process Optimization Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients
sponsored by TechTarget ComputerWeekly.com
EZINE: An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.
Posted: 08 Feb 2021 | Published: 12 Nov 2020

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 15 Mar 2021 | Published: 19 Feb 2021

TechTarget ComputerWeekly.com

Computer Weekly – 4 October 2016: How Microsoft aims to tackle information overload
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we hear from Microsoft CEO Satya Nadella about how the firm wants to use cloud, machine learning and innovative datacentre technologies to open up access to information. Our new buyer's guide looks at network function virtualisation. And we examine the role of blockchain in cloud data security. Read the issue now.
Posted: 08 Feb 2021 | Published: 04 Oct 2016

TechTarget ComputerWeekly.com

CW500: A roadmap to software-defined everything – Morgan Stanley
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: Computer Weekly's CW500 Club heard from IT leaders plotting a roadmap to software-defined everything – this presentation was given by Rob White, executive director of the global database group at Morgan Stanley.
Posted: 08 Feb 2021 | Published: 14 Oct 2016

TechTarget ComputerWeekly.com

Infographic: 2019 IT Priorities - Middle East
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this infographic, we shine a light on our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 151 respondents from across Middle East.
Posted: 08 Feb 2021 | Published: 09 Jul 2019

TechTarget ComputerWeekly.com

Computer Weekly – 27 November 2018: Software patching at scale – how to make it work
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at one of the oldest pain points for IT departments – software patching – and ask how to make it less complex across the enterprise. We examine the rise of Kubernetes, the open source container system. And we look at storage strategy to support a multicloud environment. Read the issue now.
Posted: 08 Feb 2021 | Published: 26 Nov 2018

TechTarget ComputerWeekly.com

Enterprise cloud applications – can we trust them?
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: This article in our Royal Holloway Security Series examines the more significant risks involved when an enterprise uses line-of-business applications hosted in the cloud.
Posted: 08 Feb 2021 | Published: 27 Jul 2016

TechTarget ComputerWeekly.com

Computer Weekly – 26 February 2019: Delving into viewer data at the BBC
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the BBC about how the UK broadcaster is using data analytics to better understand its viewers and grow its audience. We look at how CERN is using IT automation in its quest to unravel the mysteries of the universe. And we examine the impact of GDPR on cloud storage. Read the issue now.
Posted: 08 Feb 2021 | Published: 22 Feb 2019

TechTarget ComputerWeekly.com

API Management: The role of APis in digital business transformation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Application programming interfaces (APIs) are moving beyond the domain of software development. They offer a way for organisations to work closely with an extended ecosystem of business partners, who are able to build value-added software-powered products and services.
Posted: 08 Feb 2021 | Published: 09 Nov 2020

TechTarget ComputerWeekly.com