Services Process Optimization Software

WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...

Posted: 18 Jun 2009 | Published: 15 Jun 2009

EZINE: In this week's Computer Weekly, we examine how datacentres and their workers became part of our critical national infrastructure due to the pandemic. Firms considering upgrading to SAP S/4 Hana face hefty bills – we look at how to keep costs down. And we analyse the increasing rate of applications being migrated to the cloud. Read the issue now.

Posted: 17 Aug 2020 | Published: 18 Aug 2020

EZINE: In this week's Computer Weekly, we examine the digital transformation of retailer Majestic Wines and find out how buying rival Naked Wines led to a cloud overhaul of the firm's IT. We look at the challenges for IT managers as they prepare for the end of Windows 7 support. And our buyer's guide discusses deep learning technology. Read the issue now.

Posted: 25 Jan 2019 | Published: 25 Jan 2019

EGUIDE: Blockchain deployments are rapidly becoming mainstream. Nearly 40% of respondents' companies are deploying blockchain technology, rising to 57% amongst companies with over 20,000 employees. In part, this is due to increased awareness and understanding of what blockchain entails, particularly at Founder/CEO level.

Posted: 01 Aug 2017 | Published: 01 Aug 2017

WEBCAST: Research indicates 70+% of organizations do not have a formal SAM program. Yet studies also show rigorous SAM programs deliver up to 25% savings on software costs. But just adopting a SAM tool is not a silver bullet. View this webinar to learn how to succeed.

Posted: 10 Sep 2021 | Premiered: Dec 17, 2020

CASE STUDY: Access this case study to learn how Equifax achieved a security transformation through Sonatype Nexus Life cycle and Nexus Repository.

Posted: 08 Sep 2020 | Published: 08 Sep 2020

EGUIDE: The more systems become remote, the less secure they are. On face value a huge cliché – or truism - but sadly actually true. And sadly, for those running networks, something that is going to be truer – or more clichéd – as remote working continues to proliferate in the new normal of the hybrid mode of working.

Posted: 19 Feb 2021 | Published: 18 Feb 2021

EGUIDE: In this expert e-guide, Tom Nolle examines what it takes to create effective app testing and ALM techniques for cloud development. From test data management to horizontal integration, explore the key considerations for app testing in the cloud, and discover tips on what to look for when buying app testing and ALM tools.

Posted: 15 Dec 2017 | Published: 12 Dec 2017

WHITE PAPER: Most developers write their own code, but also integrate third-party components into their application to save time and effort. This paper explains some strategies that will help to secure applications from vulnerable open source components.

Posted: 02 Feb 2018 | Published: 02 Feb 2018

EGUIDE: DevOps is supposed to get your product to market as quickly as possible, while still maintaining a high level of quality and stability. The problem is that this requires automation, especially when it comes to testing. Read this e-guide to learn about the challenges to, and benefits of, automated testing in your DevOps environment.

Posted: 27 Oct 2017 | Published: 20 Oct 2017