Services Process Optimization Software

ANALYST REPORT: This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management.

Posted: 18 Feb 2013 | Published: 05 Dec 2012

ANALYST BRIEF: Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud.

Posted: 14 Jan 2013 | Published: 14 Jan 2013

WHITE PAPER: Automation has existed for a long time and companies have grown to rely on it. But as businesses operate in increasingly complex IT environments, traditional automation has struggled to keep pace. Read this Gartner white paper to learn how Service Orchestration and Automation Platforms are providing a solution to this automation shortcoming.

Posted: 12 Aug 2020 | Published: 17 Apr 2020

WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...

Posted: 18 Jun 2009 | Published: 15 Jun 2009

EBOOK: With so many moving parts and people to keep track of, how can engineering teams stay on track with project goals and deadlines? With Trello Enterprise, engineering teams can go big picture with product roadmap workflows, easily keep stakeholders up-to-date, worry less about security concerns, and more.

Posted: 29 Apr 2020 | Published: 29 Apr 2020

WHITE PAPER: So how do you decide on a containers deployment method between the various deployments options from cloud vendors to software providers? Download this whitepaper which dives into how Rancher Labs allows for large-scale container deployment and multi-cluster management that will keep the process under control.

Posted: 10 Sep 2019 | Published: 31 Jan 2019

EZINE: In this week's Computer Weekly, we visit a Tokyo project where artificial intelligence is helping to improve road safety by detecting potential subsidence. As bug bounty programmes become popular, we look at what's involved and the pitfalls to beware. And we discuss digital development in healthcare with NHS England. Read the issue now.

Posted: 17 Jun 2019 | Published: 18 Jun 2019

EZINE: In this week's Computer Weekly, a tech expert is set to earn millions after successfully blowing the whistle on vulnerabilities in Cisco's video surveillance software. Our latest buyer's guide examines the issues around big data architecture. And we look at how the end of Windows 7 could spark a new era for desktop productivity. Read the issue now.

Posted: 12 Aug 2019 | Published: 13 Aug 2019

CASE STUDY: DevOps can be challenging to manage and secure, but Nexus development tools are able to provide immediately recognizable benefits to organizations. It delivers high availability without intermittent outages or exorbitant pricing. Read this case study about an employee at an company called Achievers to learn more about the utility it can provide.

Posted: 01 Sep 2020 | Published: 16 Jan 2020

EZINE: Software-defined storage (SDS), which promises greater transparency and control over data, is an increasingly important tool in the enterprise technology armoury. In this issue of CW ANZ, we look at how Australian enterprises are turning to SDS to improve data management and direct data to different tiers of storage or to applications.

Posted: 11 Oct 2018 | Published: 11 Oct 2018