Services Process Optimization Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Blockchain Enterprise Survey: deployments, benefits and attitudes
sponsored by ComputerWeekly.com
EGUIDE: Blockchain deployments are rapidly becoming mainstream. Nearly 40% of respondents' companies are deploying blockchain technology, rising to 57% amongst companies with over 20,000 employees. In part, this is due to increased awareness and understanding of what blockchain entails, particularly at Founder/CEO level.
Posted: 01 Aug 2017 | Published: 01 Aug 2017

ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

ComputerWeekly.com

Computer Weekly – 7 November 2017: The ethics of software development
sponsored by ComputerWeekly.com
EZINE: Take a look at this edition of ComputerWeekly to learn more Uber, Volkswagen, and other companies that have experience with software ethics issues, how they've dealt with them, and what the consequences have been.
Posted: 03 Nov 2017 | Published: 03 Nov 2017

ComputerWeekly.com

CW ANZ: Taming the data beast
sponsored by ComputerWeekly.com
EZINE: Software-defined storage (SDS), which promises greater transparency and control over data, is an increasingly important tool in the enterprise technology armoury. In this issue of CW ANZ, we look at how Australian enterprises are turning to SDS to improve data management and direct data to different tiers of storage or to applications.
Posted: 11 Oct 2018 | Published: 11 Oct 2018

ComputerWeekly.com

Gamma International: The Macedonia files
sponsored by ComputerWeekly.com
RESOURCE: This PDF download contains source documents showing how the UK approved export licences to Gamma International UK to supply sophisticated mobile phone surveillance equipment, known as IMSI catchers, to the Republic of Macedonia.
Posted: 23 Nov 2017 | Published: 23 Nov 2017

ComputerWeekly.com

Turbocharge your project management office
sponsored by ServiceNow
WHITE PAPER: Project delivery is still unpredictable—in fact, it’s a growing issue. According to new industry research, more than 12% of project investment is wasted due to poor project performance. In short, PMOs are lacking the tools needed to prioritize project demands. Use this guide to explore the various ways PMOs are regaining control and visibility.
Posted: 15 Mar 2021 | Published: 10 Feb 2021

ServiceNow

Computer Weekly – 19 September 2017: Can DevOps deliver on its productivity promises?
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, DevOps is cited as a key element of digital transformation – we examine the challenges to delivering on its promise. Many retailers are investing in emerging technologies to gain an edge – but are they too far ahead of the curve? And could a new spirit of collaboration help UK broadband roll-out? Read the issue now.
Posted: 15 Sep 2017 | Published: 15 Sep 2017

ComputerWeekly.com

CHAPTER 1: Preparing for the Exam
sponsored by McGraw Hill
WHITE PAPER: The Project Management Professional (PMP) and the Certified Associate in Project Management (CAPM) exams are a reliable way to help validate your project management skillset. With this exam prep guide, learn how to qualify for the PMP and the CAPM certification and create a strategy to pass the exam. Get started here.
Posted: 13 Jan 2021 | Published: 13 Jan 2021

McGraw Hill

Remote Work in the Age of Covid-19
sponsored by BROADCOM, Inc
WHITE PAPER: The average 100,000 person organization has between 1,500 and 3,000 applications that run the business. In examining the applications in your organization, do they provide ample threat protection while still being able to run smoothly? Learn recommended steps to evolve your network strategy to support long-term remote work.
Posted: 08 Feb 2021 | Published: 25 Jun 2020

BROADCOM, Inc