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AIOps 101: The Essential Guide to Everything AIOps
sponsored by ServiceNow
EGUIDE: There are still many questions around AIOps. Once an AIOps tool or platform recognizes an anomaly, can the AI evaluate possible responses? And when it selects a likely resolution, can it act quickly to execute the fix? This E-Guide aims to answer these questions and everything AIOps. Download now to learn more.
Posted: 19 Jan 2021 | Published: 15 Jan 2021

ServiceNow

5 best practices for resilient, reliable, remote IT services
sponsored by ServiceNow
WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.
Posted: 01 Feb 2021 | Published: 01 Feb 2021

ServiceNow

THE NEW SHAPE OF OFFICE COLLABORATION
sponsored by Shure Inc
RESOURCE: Right now, everyone is wondering what offices will look like when we return to them. We know they’ll be different, but what are some specific trends that are gaining ground? For example, how will meeting rooms change to enable social distancing? And what does this mean for conference room audio? Glance at this article to find out.
Posted: 11 Dec 2020 | Published: 07 Nov 2020

Shure Inc

CW APAC, October 2021: Tech Career Guide
sponsored by ComputerWeekly.com
EZINE: In this handbook, Computer Weekly looks what is being done to close cyber security’s gender gap in the Asia-Pacific region
Posted: 14 Oct 2021 | Published: 14 Oct 2021

ComputerWeekly.com

TechTarget - 2020 Global Connected Work Company Of The Year Award
sponsored by Zoom Video Communications
ANALYST REPORT: This year, Frost & Sullivan has recognized Zoom Video Communications, Inc. with the Connected Work Company of the Year award. Download this report to learn more about Zoom and why they have received this award.
Posted: 18 Mar 2021 | Published: 18 Mar 2021

Zoom Video Communications

IT Service Management Book of Knowledge
sponsored by ServiceNow
EBOOK: Dive into this eBook for a firsthand recap of what was covered during ServiceNow’s Knowledge 2020 digital event, including thought-leadership presentations, breakout sessions from customers and experts, and more.
Posted: 09 Oct 2020 | Published: 09 Oct 2020

ServiceNow

RINGCENTRAL AIMBAN
sponsored by RingCentral
CASE STUDY: A Texan bank with 27 locations wanted to offer a wider communication window to reach customers, improve satisfaction, save user time, increase productivity and retire legacy PBX hardware & supporting infrastructure while gaining team messaging & video conferencing. In this case study, discover how RingCentral was able to assist.
Posted: 22 Dec 2020 | Published: 31 Jul 2020

RingCentral

Microsoft M365: Understanding Your Entitlements and Usage
sponsored by ClearEdge
WEBCAST: This webinar discusses the important concepts and components of Microsoft 365 Suites suites to help you reduce compliance risks and improve the management and optimization of your cloud licenses.
Posted: 10 Sep 2021 | Premiered: Mar 9, 2021

ClearEdge

IBM Gotchas Guide
sponsored by ClearEdge
WHITE PAPER: Complex contract language and licensing practices make increased costs and audit exposure nearly inevitable unless you understand the risks hidden in your IBM agreements. This easy-to-digest guide shares pitfalls that can lead to lost credits, best practices to mitigate price increases, and more.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

TechTarget - 4 Ways Zoom Works to Protect User Privacy
sponsored by Zoom Video Communications
RESOURCE: Zoom takes their users’ privacy seriously. To help safeguard their users’ information, they have taken important steps designed to optimize their platform’s security, increase data protection, and ensure compliance. In this blog post, uncover 4 key ways they work to protect your privacy.
Posted: 25 Mar 2021 | Published: 28 Jan 2021

Zoom Video Communications
 

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