Sales Channel Management

EGUIDE: The phrase might be one that gets over used at conferences and in pitches but it refers to something that is really happening and to revenue opportunities that are emerging right now. This e-guide will share some of the recent developments in the channel and the latest thoughts about the issue.

Posted: 15 May 2017 | Published: 15 May 2017

EGUIDE: Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.

Posted: 27 Jun 2016 | Published: 24 Jun 2016

EZINE: A special issue celebrating the 30th anniversary of MicroScope's launch back in 1982.

Posted: 07 Dec 2012 | Published: 10 Dec 2012

WHITE PAPER: If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.

Posted: 20 Mar 2014 | Published: 31 Aug 2013

EGUIDE: Server migration can be a daunting process for your customers, especially if they do not have a solid plan in place before they begin. This expert e-guide offers best practices to help your clients embark on their server migration projects and ensure a smooth transition.

Posted: 15 Aug 2011 | Published: 15 Aug 2011

EZINE: A themed issue examining the potential revenue opportunities for resellers that deliver wireless networking products and services.

Posted: 01 Oct 2013 | Published: 01 Oct 2013

EGUIDE: Access this expert e-guide to discover the opportunities mobile device management presents for resellers. Gain insight into enterprise mobility plans, mobile device management tools, vendors and what this all means for your business.

Posted: 18 Jun 2012 | Published: 18 Jun 2012

EBOOK: The business model journey for IT managed services companies is no simple one. This guide gives tips for navigating various aspects of that journey.

Posted: 10 Apr 2018 | Published: 10 Apr 2018

EBOOK: SAP upgrades are a perennial challenge - especially for organizations with many instances or customizations. The struggling economy has also made it difficult to make a case for a technical SAP ERP upgrade. Read this paper to learn about six SAP upgrade tips and best practices for global environments which can help avoid costly downtime and issues.

Posted: 09 Mar 2010 | Published: 09 Mar 2010

WHITE PAPER: Get help measuring the performance of your software-based storage and traditional hardware-based storage to better predict your current and future storage needs.

Posted: 14 Aug 2013 | Published: 14 Aug 2013