The World Just Changed, and IT Operations is on the Front Lines
sponsored by ServiceNow
WHITE PAPER:
Dive inside this guide to learn what it takes to properly equip your IT operations team with the tools to keep up with the demands of the new digital economy, including proactive issue prediction, automated resolution processes, and more.
Posted: 21 Oct 2020 | Published: 21 Oct 2020
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It’s Time! Migrate to the Cloud
sponsored by Zoom Video Communications
RESOURCE:
Many of your business applications have already migrated to the cloud. Next up in your cloud migration strategy is moving your outdated on-premise PBX to a cloud service. In the blog post, learn about the benefits of moving to the cloud with Zoom Phone.
Posted: 08 Oct 2020 | Published: 04 Feb 2020
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Bringing Global Teams Closer Through Video
sponsored by Vbrick
RESOURCE:
Video has the potential to deliver highly rich human experiences to team members, partners and customers around the globe. In this blog, learn how Rev’s IQ video AI solution can help bring your global team together by offering the ability to translate subtitles between 21 different language options.
Posted: 28 Aug 2020 | Published: 28 Aug 2020
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Automated Assurance is Key to the Automation of 5G and SD-WAN Operations
sponsored by Spirent
WHITE PAPER:
5G and SD-WAN are significant emerging technologies hitting the market. However, as operations automation becomes more pervasive, these technologies will need to be rigorously checked for vulnerabilities. Luckily, automation can help. Read this white paper to understand automated assurance.
Posted: 15 Oct 2020 | Published: 31 Mar 2019
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Frontera Energy Runs Zoom Phone on Colombian PSTN & Consolidates Its Communications Tech Stack
sponsored by Zoom Video Communications
RESOURCE:
Many organizations using legacy systems are coming to the harsh realization that their unified communications aren’t exactly ‘unified.’ Dispersed tools make digital transformation a greater challenge, but innovation has brought solutions. Click this article to download a case study about Zoom Phone for Frontera Energy in Colombia.
Posted: 09 Oct 2020 | Published: 19 Mar 2020
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Keeping Employees Engaged via Video as They Begin to Return to the Office
sponsored by Hive Streaming
RESOURCE:
Studies show that people are 95% more likely to remember a message when they view a video compared to reading an email or text. If you’re not using video to keep your employees engaged in this unpredictable time, then you may be missing out. Read this quick article to understand the importance of video communication.
Posted: 21 Sep 2020 | Published: 16 Jul 2020
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5 Ways Zoom Phone Enables Mobility, Business Continuity
sponsored by Zoom Video Communications
RESOURCE:
Legacy on-premise phone systems have created more problems for organizations now that employees are working remote. Lack of administration, support and functionality causes lapses in consistency and reliability, and enterprises are looking to make a change. View this article to learn 5 ways Zoom Phone enables mobility and business continuity.
Posted: 13 Oct 2020 | Published: 01 Apr 2020
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Transforming Customer Experience Through Contact-Center-as-a-Service
sponsored by TATA Communications
WHITE PAPER:
CX is set to overtake price and product as key brand differentiators. Enhancing the value of CX is essential to increasing customer lifetime value and retention, and now that enterprises are on their way to the cloud, CX must follow suit. Scan this white paper presented by Frost & Sullivan to get a glimpse of Contact-center-as-a-Service.
Posted: 05 Oct 2020 | Published: 05 Oct 2020
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Getting Visibility into IT Operations with Effective Discovery and Service Mapping
sponsored by Precisely
WHITE PAPER:
ITOM decisions must be based on complete data; otherwise, errors are inescapable. Inside, learn about the five key ITOM enablers necessary to earn complete visibility into all areas of the infrastructure and optimized management of IT environments.
Posted: 28 Aug 2020 | Published: 28 Aug 2020
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Electrolux Delivers the World’s Best Appliances with Premium Collaboration from BlueJeans
sponsored by Blue Jeans Network
CASE STUDY:
Electrolux, a Swedish appliance manufacturing company with over 55,000 employees, required video-first communications to replace their hard-to-use legacy conferencing technology. In the end, they achieved greater bandwidth and a higher rate of satisfaction among end users. Read the full case study and to learn how they did it.
Posted: 19 Oct 2020 | Published: 19 Oct 2020
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