RTA

RESEARCH CONTENT: In this market study, discover the popular investment areas shaping the development of the modern contact center. Explore the urgent investment priorities for contact centers looking to modernize their everyday processes, and review how your organization's contact center can benefit from intelligent technology.

Posted: 14 May 2019 | Published: 30 Nov 2018

RESOURCE: View this guide on supply chain transformation to glean expert insight into the technologies driving supply chain transformation. Discover the benefits of machine learning, and learn how to drive supply chain transformation efforts with AI, IoT, deep analytics, and more.

Posted: 03 Aug 2019 | Published: 06 Sep 2019

WHITE PAPER: Transcoding is a growing requirement of today’s disparate communications network environment. This whitepaper discusses transcoding and codecs, outlining their operation and application to VoIP, along with relevant products that can benefit buyers.

Posted: 15 Nov 2011 | Published: 15 Nov 2011

BOOK: The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, strengthens the partnership between decision-makers and the people who provide the information that drives better decisions.

Posted: 26 Jan 2007 | Published: 26 Jan 2007

EBOOK: In this eBook, you'll get an overview of real-time BI plus insight and advice on planning and executing a real-time BI strategy.

Posted: 22 Sep 2011 | Published: 22 Sep 2011

ANALYST REPORT: Mobile business intelligence is a process, not a project, and a journey rather than a destination. The case studies included represent two forms that mobile BI can take to empower the mobile worker and port existing applications. This paper discusses two different companies, their environments, reasons for going mobile and key success factors.

Posted: 24 Jan 2011 | Published: 24 Jan 2011

WHITE PAPER: Read this comprehensive white paper now to learn more about real-time business intelligence (BI) and the benefits of implementing agile BI into your current BI strategy.

Posted: 06 Feb 2012 | Published: 03 Feb 2012

EGUIDE: With its noninutrusive method, low-impact, real-time data integration software can liberate your systems from data extract processing batch windows for Oracle data warehousing and allow you to extract data at any time, even when users are online. Read this expert e-guide to learn more about real-time data collection for Oracle data warehouses.

Posted: 17 Jan 2013 | Published: 10 Jan 2013

WHITE PAPER: How can a small to midsized business (SMB) improve its ability to analyze data and transform it into useful information, thereby improving the overall quality of its decisions? With business intelligence (BI). Read this white paper for an introduction to the benefits of BI, approaches to implementing BI, what to look for in a BI product, and more.

Posted: 02 Nov 2012 | Published: 31 Dec 2011

CASE STUDY: Forms are essential to marketing for gathering valuable customer information but sometimes it can be an obstacle course to get to the form which deters customers or the form is an obstacle because the website wasn't intriguing enough to desire more information. Read this white paper to gain insight on how Hexaware marketing overcame these issues.

Posted: 11 Nov 2011 | Published: 11 Nov 2011