How to Leverage Quality Management to Transform the Customer Experience
sponsored by 8x8, Inc.
EBOOK:
Read this eBook to learn how you can better leverage quality management in your contact center, as well as 5 tips you can use to boost the effectiveness of your program
Posted: 11 May 2020 | Published: 11 May 2020
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Video Whitepaper: Rapid Bottleneck Identification: A Better Way to do Load Testing
sponsored by Oracle Corporation
WEBCAST:
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
Posted: 28 Oct 2009 | Premiered: Oct 28, 2009
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Scalable Data Quality: A Seven Step Plan for Any Size Organization
sponsored by Melissa
WHITE PAPER:
No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
Posted: 07 Jun 2007 | Published: 01 Jun 2007
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Video: Rapid Bottleneck Identification: A Better Way to do Load Testing
sponsored by Oracle Corporation
VIDEO:
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
Posted: 02 Dec 2009 | Premiered: 28 Oct 2009
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CIO Trends #9
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide, take a look at some of our most popular articles on issues faced by IT decision-makers, such as the rise in IT buying decisions from outside the IT department, the importance of ethics in technology, and a look at how the Department for the Environment, Food and Rural Affairs is preparing its IT for the challenges of Brexit.
Posted: 01 Aug 2019 | Published: 01 Aug 2019
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Inside India: The world's IT powerhouse
sponsored by ComputerWeekly.com
EGUIDE:
The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them?
Posted: 12 Aug 2020 | Published: 12 Aug 2020
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CW Benelux ezine February 2019
sponsored by ComputerWeekly.com
EZINE:
Dutch military intelligence has released a lot of details about the attempt to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.
Posted: 31 Jan 2019 | Published: 07 Feb 2019
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Gartner: Five pitfalls for a new CIO to avoid
sponsored by ComputerWeekly.com
EGUIDE:
Incoming CIOs have around 100 days to set themselves up with a smooth runway to success. The good news is that countless CIOs have already gone through the rigmarole and made the mistakes so that you don't have to. Here are five common mistakes a new CIO should try to avoid.
Posted: 01 Aug 2019 | Published: 01 Aug 2019
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Computer Weekly - 7 July 2020: The privacy challenges of easing lockdown
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
In this week's Computer Weekly, as pubs in the UK re-open after lockdown, we examine the privacy issues around collecting customer data for contact tracing. We look at how interconnected devices are revolutionising the manufacturing and engineering sectors. And we assess GDPR progress two years after its introduction. Read the issue now.
Posted: 06 Jul 2020 | Published: 07 Jul 2020
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Computer Weekly – 29 September 2020: How supply chain management is changing after Covid-19
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we examine the profound changes in supply chain management as a result of the global pandemic. We find out how digital experience platforms can help deliver an omni-channel web presence. And we look at the role of technology in cracking down on international money laundering. Read the issue now.
Posted: 28 Sep 2020 | Published: 29 Sep 2020
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