How to Leverage Quality Management to Transform the Customer Experience
sponsored by 8x8, Inc.
EBOOK:
Read this eBook to learn how you can better leverage quality management in your contact center, as well as 5 tips you can use to boost the effectiveness of your program
Posted: 11 May 2020 | Published: 11 May 2020
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Video Whitepaper: Rapid Bottleneck Identification: A Better Way to do Load Testing
sponsored by Oracle Corporation
WEBCAST:
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
Posted: 28 Oct 2009 | Premiered: Oct 28, 2009
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Scalable Data Quality: A Seven Step Plan for Any Size Organization
sponsored by Melissa
WHITE PAPER:
No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
Posted: 07 Jun 2007 | Published: 01 Jun 2007
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Video: Rapid Bottleneck Identification: A Better Way to do Load Testing
sponsored by Oracle Corporation
VIDEO:
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
Posted: 02 Dec 2009 | Premiered: 28 Oct 2009
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Digital Disruption Index: Aligning strategy, workforce and technology
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
Business leaders' confidence in the digital capabilities of new entrants to the workplace has improved in the past six months, according to the Digital Disruption Index by Deloitte.
Posted: 14 Jan 2019 | Published: 14 Jan 2019
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Build an IT Career with CompTIA Certifications
sponsored by Global Knowledge
WHITE PAPER:
Download this resource to guide your CompTIA journey from start to finish, including certifications to prioritize, the order to take them, and how to prepare for the final exams.
Posted: 24 Jan 2020 | Published: 24 Jan 2020
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A Complete Guide for How Organizations Buy Training
sponsored by Global Knowledge
EBOOK:
Save a copy of this guide to learn how to strategically budget and buy training and development programs for your organization, including how to purchase training with vendor credits, take advantage of prepay plans, tuition reimbursements, and more.
Posted: 20 Jan 2020 | Published: 20 Jan 2020
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One of the Keys to Digital Transformation Success: Enhancing the Customer and Employee Experience
sponsored by Dell Technologies
RESOURCE:
Inside this SearchCIO.com article, discover what challenges and opportunities IT leaders are encountering along their journey towards modern employee experiences – and what technology choices are proving the most valuable.
Posted: 27 Feb 2020 | Published: 27 Feb 2020
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Computer Weekly – 30 October 2018: A row is brewing over EU plans to curb datacentre energy use
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, a row is brewing over an EU plan to curb datacentre energy use, and the leading server suppliers are not happy. Health secretary Matt Hancock tells us about his new technology vision for the NHS. And we examine the growing popularity of short-term "gig" employment for IT professionals. Read the issue now.
Posted: 26 Oct 2018 | Published: 26 Oct 2018
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Computer Weekly - 3 March 2020: What will points-based immigration mean for IT recruitment?
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we look at the government's new points-based immigration rules and assess the implications for the tech sector. IR35 tax rules change in April – we find out how IT contractors need to prepare. And we examine whether the rise of cloud is really displacing the datacentre. Read the issue now.
Posted: 28 Feb 2020 | Published: 03 Mar 2020
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